Online Kitchen Store ltd レビュヌ 

483
•
TrustScore 5段階評䟡の5

5.0

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

5 Stars again. This is the third Kitchen we have had from OKS and once again they have gone above and beyond. From the day that you walk in to the final chat, Eve is a marvel, we had a number of me... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

From our very first visit to the showroom, Eve really listened to what we wanted (even when we didn’t always agree with each other!). Eve always replied promptly, kept in touch throughout the proce... もっず芋る

5぀星のうち5の評䟡

Received our first order yesterday and am really pleased. The units arrived very well packaged and the delivery guy was really helpful. From the interest taken in our latest project by the order te... もっず芋る

5぀星のうち5の評䟡

We are very happy with our new kitchen. I honestly couldn't fault anything. The whole team were amazing from start to finish. Eve especially stood out with her attention to detail and not to mention h... もっず芋る

䌁業が回答したした

䌁業情報

  1. キッチン甚品店
  2. ドア提䟛業者
  3. キッチン家具店
  4. キッチン リフォヌム業者

圓該䌁業による蚘述

Our kitchens are aimed at the type of client who are forward thinking and looking to avoid paying high street showroom prices for a complete installation package. It means having to source the fully assembled kitchen themselves from us through our easy process, then getting their own fitter or builder to install the furniture direct, saving thousands of pounds in high street costs in the process. A local run British business since 2012. We aim to offer the highest quality kitchens at a competitive price. Cut out the middle man and buy direct from us, the manufacturer. We also offer a full bespoke service should your needs be a specific paint to order colour and custom door style. We only use the best fixtures and fittings in the market place, if something better comes out, we will change to it Immediately, keeping us ahead of the game at all times, we are known for high quality and that's always been our reputation.


連絡先

5.0

優良

TrustScore 5段階評䟡の5

483件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

5.0

すべおのレビュヌ

(483)

過去12か月のレビュヌ数: 5ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

More than impressed

We are more than impressed with the quality of the units, the fact that the backing is solid and even the hinges colour coordinated really impressed us. We are designing and fitting the kitchen ourselves and found it very easy to do with the help of the website and chat.

2020幎12月25日
5぀星のうち5の評䟡

Online Kitchen Store is an absolutely


Online Kitchen Store is an absolutely fantastic company. They were extremely helpful in every way. Because getting tradesman at the moment is very difficult I booked kitchen fitters before I had ordered the kitchen itself. I had been dealing with a kitchen designer remotely because of the lockdown and having agreed the layout OLKS were happy to lease with my designer and the kitchen was delivered numbered to co inside with the designers plans.
And then, the fully assembled kitchen was delivered within three weeks of placing the order. The delivery man was very helpful and pleasant, and was meticulous in checking off the items as they were unloaded which he helped with.
The kitchen has now been installed and my wife and I are absolutely delighted with it.
Thank you onlinekitchenstore I can’t praise you enough.
Richard Pryce

2020幎12月10日
5぀星のうち1の評䟡

I had originally sent an email with how


I had originally sent an email with how we won’t our kitchen layer so no need for design service and received a quote with lots of add ons. Phoned on two occasions to make make sure they could build anything for the kitchens to our designs.Yes was the reply. Also asked if we could discuss quote with someone on the day and place an order of visit to showroom. Yes there will someone there who you can talk to and place an order was the reply. Arranged an appointment and off we set on a 170 mile round trip. Arrived early and waited until out appointment time. Warmly welcomed and invited to have a look around showroom first. Then got together and asked some questions about the quote received and deleted the add ons. I asked about a particular unit which was to small for our butler sink and was told they could build it out with packing pieces because they buy the unit doors in. THIS IS NOT WHAT WE WANTED. Tried to talk about placing an order but told I must do it online. All in all we found it a complete waste of time going to the showroom and decided to order elsewhere

2020幎12月9日
Online Kitchen Store ltd ロゎ

Online Kitchen Store ltd からの回答

Dear Mr King, I have looked back through everything and on the 28th October you requested a quote, we asked you for an itemised list of units in order to obtain a quote, you replied with a very basic floor plan which didn't include the detail we needed, like end panels, plinths, heights/type of units etc, we could not give you an accurate quote without all the relevant information. We provided a quote and then explained that this would be rough quote and because you couldn't tell us exactly what you required, you would need to purchase our design service for £99 (Refundable on receipt of kitchen order) which you did... We then sent you the design pack which included all the information we required from you in order to get your kitchen onto our software correctly which then generates an itemised quote which you failed to complete and return after asking on 3 separate occasions.... we also asked you for your room dimensions on a plan which you simply replied (quote) Hi, Room is 4.8m x 4m, no other information was given for us to do the job properly.

You then booked a showroom visit instead thinking you could just come down and someone will work it all out on a piece of paper with you and when you were told in the showroom that's not how we do things you were not happy with our designer, your wife had to calm you down and you left. you then requested for a design service refund which i refunded on the same day for you with gladness. We have been running 22 years and our procedures have evolved over years and years of trial and error in order to make sure kitchens are delivered accurately and precisely to clients needs and what you were trying to do was ignore the way we work and do it your way and we wouldn't budge.

Online Kitchen Store is an online business, hence the name. We design, manufacturer and supply. We have a showroom and factory for customers to come down and see all the products but our design service is all done via email from room dimensions provided by the customer, this is how we operate our business so we can provide high quality units at trade prices..

Olly Martin - Director

5぀星のうち4の評䟡

The communication was not at level sa


The communication was not at level sa before.

2020幎12月9日
Online Kitchen Store ltd ロゎ

Online Kitchen Store ltd からの回答

Hi Rudolf, thanks for the feedback and sad to not see our usual 5 star reviews. Although 4 stars, I feel the comment is negative and requires a reply. The order in question was for 10 Plinth clips which were ordered a couple of weeks back and got lost in the post to you. You emailed me on 03/12 at 11.19am asking where they were, I emailed you back 21 minutes later confirming they must have got lost and instructed our factory to send out replacements which you received on the next working day. Thanks Olly

5぀星のうち5の評䟡

Amazing service

Amazing service, Massive thank you to Olly who overlooked nothing to ensure we got the kitchen plan absolutely right. I also wanted to send special praise to Greg the delivery guy, seldom do you find delivery people who are so customer focused, genuinely friendly and helpful! Thanks so much!

2020幎12月2日
5぀星のうち5の評䟡

Very helpful and informative from the


Very helpful and informative from the initial quote request and also incorporated some minor alterations required. Upon placement of order the delivery date quoted was less than 3wks and delivered as per programme, and the delivery man was also very helpful, even helping me to remove and refit my kitchen door to gain access for a large corner unit.The quality and finish of units is exceptional at very competitive prices. I would highly recommend.

2020幎10月23日

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報