OnlineLabelsレビュー 

89
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I love everything about Online Labels! HUGE selection, FAST shipping, and just all around great company to use for my labels. I've been buying labels for my business from Online Labels for over 7 ye... もっと見る

5つ星のうち5の評価

I had some issues with the artwork process...I pretty much gave up, Then a Very Nice, Very Professional Rep from the Company phoned me and all is resolved ! I highly respect a Company that makes the... もっと見る

企業が回答しました

5つ星のうち2の評価

Although Online labels provides decent labels, their price increases every single time you visit their site. Despite what you think you know a bout tariffs, nobody else is doing this in the wholesal... もっと見る

企業が回答しました

5つ星のうち5の評価

Massive choice if superb quality labels, amazing service and speedy delivery. Aswell as asimple and easy to use design and self print software package. I can't promote online labels enough.

企業情報

  1. カスタムラベル印刷業者
  2. オフィス用品店
  3. 包装用品店

当該企業による記述

OnlineLabels is an industry leader for personal and professional labeling. Dedicated to the success of its customers, the manufacturer and ecommerce retailer offers an extensive selection of label configurations, a suite of design tools, and award-winning customer service. It is revolutionizing the labeling industry with resources and services that empower customers to achieve their goals. More information about the company can be found at OnlineLabels.com.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

89件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 90%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(89)

過去12か月のレビュー数: 49

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

great experience…

I have always had a great experience with OL in regards to prompt shipping and prompt delivery I enjoy shopping with OL I just wish there was a better way to check the tracking of my order instead of going back to my email every time

2026年6月29日
自発的なレビュー
5つ星のうち5の評価

Outstanding customer service

I ordered a set of labels for coffee bags, and chose OnlineLabels based on my research looking for the best combination of price and quality.

I selected the labels that I thought would be best for my coffee bags, ending up with #830972v1. Upon receipt, I noticed that the print quality was good, but the label I selected was much thinner than expected and would not work for my coffee bags.

I contacted OnlineLabels, and they immediately responded by sending me a few samples, and then sent a reprint on new labels based on my selection. All at no additional cost to me. Their service was above and beyond what I would have expected - a true surprise and delight. Highly recommended!

2026年6月8日
自発的なレビュー
5つ星のうち1の評価

I ordered labels with my logo on it and…

I ordered labels with my logo on it and I got a roll of blank stickers….im furious!!

2026年6月23日
自発的なレビュー
OnlineLabels ロゴ

OnlineLabels からの回答

We're sorry to hear about your experience and understand how frustrating this must have been.

It appears your order was for blank inkjet label rolls, which are intended to be printed by the customer rather than being custom printed by us. We understand how this could have been confusing.

Our customer service team will be reaching out to you shortly to review your order and discuss available options, including a refund or a discount toward a custom printed label order. If you choose to place a custom printed order, we'll also be happy to help guide you through the process to ensure you receive the labels you need.

We appreciate your feedback and look forward to resolving this with you.

5つ星のうち5の評価

They went the extra mile to make things right !

I had some issues with the artwork process...I pretty much gave up, Then a Very Nice, Very Professional Rep from the Company phoned me and all is resolved ! I highly respect a Company that makes the extra effort to make things right ! Thank You for reaching out!

2026年6月18日
自発的なレビュー
OnlineLabels ロゴ

OnlineLabels からの回答

Thank you for taking the time to share your feedback. We're sorry to hear that your second order did not meet your expectations.

While bleed is a standard printing requirement, we understand your frustration with how this situation was handled. Our goal is to work with customers to find solutions when artwork adjustments are needed, and we're sorry that your experience didn't reflect that.

We'd still like the opportunity to make this right. If you're willing, we'll review your order with our team and work with you on the best resolution, whether that involves updating the artwork, reprinting the labels, or discussing a refund.

We appreciate your feedback and the opportunity to improve.

5つ星のうち5の評価

100%

Massive choice if superb quality labels, amazing service and speedy delivery. Aswell as asimple and easy to use design and self print software package. I can't promote online labels enough.

2026年6月1日
自発的なレビュー
5つ星のうち2の評価

Price Gouging Extraorrdinaire!

Although Online labels provides decent labels, their price increases every single time you visit their site.
Despite what you think you know a bout tariffs, nobody
else is doing this in the wholesale market. You have not seen one shred of news about a shortage of paper in years! There is nothing to warrant this flagrant price gouging. Shame on them!

2026年5月17日
自発的なレビュー
OnlineLabels ロゴ

OnlineLabels からの回答

Thank you for sharing your feedback. We understand how frustrating price increases can be, and we want to assure you that we work hard to minimize them whenever possible. While we do experience regular increases from suppliers and material costs, we often absorb those added expenses rather than passing them directly on to our customers. Any pricing adjustments we make are carefully considered and not taken lightly.

If you’re willing, we’d appreciate the opportunity to review your specific orders and account history so we can better understand the pricing trend you experienced and provide more context related to your purchases.

Please feel free to contact our team at 888-575-2235 or submit a support ticket at the link below so we can review this with you directly.

https://secure.onlinelabels.com/support/SupportRequest.aspx

We appreciate your business and your feedback.

5つ星のうち3の評価

Buy roll labels!! Sheet labels aren't consistent

I made a massive order to Online Labels to help launch my candle making business after it was recommended by some friends. I am extremely happy with some of the labels. They all printed super crisp and clear, but the color was not consistent. Some labels the color printed perfectly and others it was way darker than I designed. Also, there was a white scuff on one label of each of the several dozen sheets that I ordered. I contacted customer service, and they were very nice, and replaced all of the scuffed labels and sent me several extra to make up for it. However, they would not replace the labels where the color was wonky, saying that they can't guarantee perfect color matching. This was a very big letdown, being that some of the labels were so off-color I couldn't use them and I just had to order them from another company. So I would say that Online Labels is a great place to order labels if color isn't super important, but you may want to go a different route if you are trying to keep color consistent.

Tip for anyone who is labeling alcohol-based products: if the container leaks at all, the alcohol will completely erase the ink from the sheet label. I learned the hard way :) The roll labels are far higher quality than the sheet labels, so if a 100-order minimum is not a problem, get roll labels! Alcohol will not erase the ink from the weatherproof BOPP labels. The color was also perfectly consistent in the roll labels, unlike the sheet labels. In the future, I will probably just bite the bullet and order 100 of all my labels so I can have these higher quality ones :)

Sorry this is a super long review but hopefully it will be helpful to someone :)

2026年5月5日
自発的なレビュー
OnlineLabels ロゴ

OnlineLabels からの回答

Hi Sarah, thank you for taking the time to leave such a thoughtful and detailed review. We truly appreciate your feedback and are glad our customer service team was able to quickly help resolve the scuffing issue.

We also understand how important color consistency is, especially when launching a new business and building your brand. We’re sorry that some of the sheet labels did not meet your expectations. While slight color variation can occur with digitally printed sheet labels, we completely understand how frustrating that can be when you need colors to match as closely as possible.

We really appreciate you sharing your experience with both our sheet and roll label products. As you mentioned, our roll labels are a more durable option thanks to their laminated finish, making them especially well-suited for products that may come into contact with oils, alcohol, moisture, or other chemicals. They also tend to provide greater color consistency and long-term durability.

Thank you again for your honest feedback and for giving us the opportunity to be part of your candle business journey. We truly appreciate your support and wish you continued success with your business!

5つ星のうち1の評価

I have not received my labels

I have not received my labels. I guess I should have read the reviews before I did business with you. The labels were supposed to be delivered on the 1st of May, but because of some "post office mix up" , I would receive it by 9:00pm on the 2nd. Well, it's 9:17pm and I yet have not received them. After tonight, I'll have no use for them and will return them. I am so disappointed 😞.

2026年4月30日
自発的なレビュー
OnlineLabels ロゴ

OnlineLabels からの回答

Hi Pamela,

We're really sorry this happened, especially with the timing. I can imagine how frustrating that must have been if you were counting on receiving your labels by a specific date.

I was able to locate your order, and I'm having someone from our team reach out to you directly to take a closer look and see what happened. While this does appear to be a carrier delay, we still want to do what we can to make this right for you.

If you missed our message, feel free to reply here or email us at sales@onlinelabels.com, and we'll make sure we get connected.

Thanks for bringing this to our attention. We really appreciate it.

5つ星のうち4の評価

Usually

Usually, we receive orders from OL in a couple of days. Unfortunately, this order took a full week and our customer may not need them at that point. I gave a 4 based on this order and considering orders in the past which have been very good.

2026年4月23日
自発的なレビュー
5つ星のうち5の評価

Great Customer Service

They worked with me to get my labels completed. I honestly didn’t know what to expect. The labels are nicely made. Shipping times were great. Thank you Online Labels. I look forward to working with you in the near future.

2026年4月9日
自発的なレビュー
5つ星のうち4の評価

I do not understand why you do not ship…

I do not understand why you do not ship blind on custom label, but on stock labels.
If you shipped to a customer, and they see it is from you, they may decide to go direct to you and cut out the middleman.
I deal with other very label printing companies that always ship blind if I ask.

2026年3月24日
自発的なレビュー
OnlineLabels ロゴ

OnlineLabels からの回答

We appreciate your review. Blind shipping is not currently offered for custom labels, but we hear you and are actively exploring this option! We are happy to reach out to let you know once it's available.

5つ星のうち1の評価

Once again my order hasn't been shipped…

Once again my order hasn't been shipped when advised.

Item in stock ordered at 12pm March 18th, with the promise "Quick Turnaround Time, Place your order before 16:00 GMT and your in-stock items will dispatch the same business day."

Yet here I am still checking my order on 23rd March that's been "Ready to Despatch" for 4 days now.

Shocking, lying service yet again.

2026年3月21日
自発的なレビュー
OnlineLabels ロゴ

OnlineLabels からの回答

Hi Martin,

We apologize for the delay with your order from our UK branch. After reviewing the details, we see it was dispatched and delivered on 25 March. The delay was due to an issue with available inventory at the time.

If you have any additional concerns about this order, or if we can assist with future orders, we’re happy to help. Please don't hesitate to reach out to us directly.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報