I love everything about Online Labels! HUGE selection, FAST shipping, and just all around great company to use for my labels. I've been buying labels for my business from Online Labels for over 7 ye... もっと見る
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I had some issues with the artwork process...I pretty much gave up, Then a Very Nice, Very Professional Rep from the Company phoned me and all is resolved ! I highly respect a Company that makes the... もっと見る
企業が回答しました
Although Online labels provides decent labels, their price increases every single time you visit their site. Despite what you think you know a bout tariffs, nobody else is doing this in the wholesal... もっと見る
企業が回答しました
Massive choice if superb quality labels, amazing service and speedy delivery. Aswell as asimple and easy to use design and self print software package. I can't promote online labels enough.
企業情報
当該企業による記述
OnlineLabels is an industry leader for personal and professional labeling. Dedicated to the success of its customers, the manufacturer and ecommerce retailer offers an extensive selection of label configurations, a suite of design tools, and award-winning customer service. It is revolutionizing the labeling industry with resources and services that empower customers to achieve their goals. More information about the company can be found at OnlineLabels.com.
連絡先
2021 E. Lake Mary Blvd., 32773, Sanford, 米国
- 1-888-575-2235
- support@onlinelabels.com
- onlinelabels.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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The worst service I've ever seen
I had been waiting for my order to be dispatched for a month (all the items were in stock according to the website). When I sent an email to their support I was told it was expected to be sent within 24h. Never happened. My next email was ignored for 4 days.
I got so fed up, I opened a new support ticket where asked them to cancel my order. At least that was done within a day.
Excellent website, service, and products
Very clear, easy to use website, and customer service is always exceptional! I received perfectly beautiful custom labels within just two days. Very happy!
recently bought labels from this…
recently bought labels from this company have been doing so for the past 2/3 years customer service 10/10 fast responses
Excellent choice of labels
Excellent choice of labels, and swift delivery. Fantastic free online design software. Highly recommended.
Amazing customer service
Amazing customer service, great prices,a vast amount of products available and with fast delivery to boot!!! 10/10
Shop Elsewhere! Stick to Amazon!
Terrible customer service! Can't believe the time, energy, and issues I've had all the way from shipping and receiving my item, the quality and inaccurate description of my item, and the supposed "hassle-free" return! They have a hassle free return policy, but don't be fooled, because it is nowhere near hassle free nor are they polite (Matthew T.). Stick to Amazon, a place where customer service exists and quality products are what they say they are for an online shopping experience!
New sticker sheets are terrible Sept 2023 onwards.
Been buying these sticker sheets religiously for almost 3 years for my business. People have always left amazing reviews for the quality so I never go anywhere else, but the last batch is absolutely and completely rubbish.
The white vinyl is slightly transparent so when sticking on dark surfaces the background shows through. The backing paper is much thinner and silky so it does not stick well to the cutting mat, and because of this, intricate cuts are difficult to make and end up peeling off the mat when the blade makes a turn and makes a mess of the stickers. They’ve even stopped giving sheets in box containers and instead put them in a sealable bag.
I don’t know why they’ve done this, they were always my “go-to” for my business but this will be the last time I use this company.
Good Experience
No minimum order. Large selection of labels. Reasonable delivery charge. Precise information of prices and delivery charge. Available options on different quantities. Easy to find What I am looking for. etc. etc.
There labels ok But sticks bad….
Their stickers appearance ok but sticks with tiny white buboes all along. For home use is ok but I wouldn’t go with them for a serious project. Their customer service is lame too.
Great products
Great products. Truly happy with the quality. If you had A3 sizes as well, that would be great addition to the assortment.
Labels
Was so confused about using the label designer etc, phoned up, answered straight away and couldn't have been more helpful! Solved my problem instantly. Quick delivery, will always use them!
Great company
Great company, organised and items despatched quickly. The labels print perfectly with their maestro label designer making life easy and frustration free. Highly recommend
Do not use!
Used to be excellent but I ordered my labels on the 8th October and still have not received them! After contacting them I found out that they didn't even have some of my stickers in stock, they dispatched the ones they did over a week ago and now they are stuck n some customs queue.
Don't believe the timeline about when they will be delivered!
Always so happy with my order
Always so happy with my order. The workers are so helpful and always answering my questions (I am very needy😂)
I know there has been some custom troubles as they’re based in Ireland, but this is totally out of their hands and do not deserve bad reviews for it!
Highly recommend and quality is amazing
Ordered some labels 3 weeks ago and I…
Ordered some labels 3 weeks ago and I have heard nothing. My order states that the labels are currently "in production" - they should have already been in stock and dispatched by now. I'm really disappointed and frustrated because I wanted to launch several products but I'm waiting on Online Labels to send me my order... Also, it seems that an employee in Ireland has written a 5 star review to try to boost their rating. This is really shady! I have flagged this to Trustpilot.
Really happy with my order
Really happy with my order. Labels came in 3 working days and the designer software saves me so much time.
Just awful
Just awful. Ordered on 3rd May, order status said due to dispatch same day. Nothing received, chased them two weeks later and was assured I would receive an update. No update came. Called again and was promised an update by 11am. Still no update. Called again, no reply. This was for a few blank stickers.
Update: After leaving this review I contacted the company through their Facebook page. I'm guessing this is the parent company in the USA. They responded quickly. My money was refunded and the stickers sent out the same day, I received them this morning. But, I shouldn't have to do this to be supplied promptly with the items I have purchased.
Used to be great, poor service now
They used to be great, service is awful now. Deliveries take ages. When you order it states 1-3 business days for despatch. Then it just sits there on their system saying ready to despatch, but not actually being despatched. You have to chase and chase to get an answer. They also use Fedex who are next to useless and you can't find out any information. Login is a nightmare. Never remembers password so constantly have to reset, then it says it doesn't recognise your email, even though i've placed over 10 orders with them in last year.
Only good thing is their online designing template which is why i keep buying their labels. But I need to find another supplier now.
Poor Service
The company called UK online labels.com is based in Ireland which is obviously misleading. It should have been next day dispatch and their delivery time was quoted as 1-3 business days. My order was placed on the evening of 8 February, so should have been dispatched on 9 February and delivered on 12 February. The order was dispatched on 15 February and I am still waiting for it as of today 18 February. I called their UK number to chase my order and it was diverted abroad to a voicemail that said there was no-one to take the call. Please leave a message. Clearly unacceptable and I would advise the reader to order from a UK based supplier.
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