SCAM! Do not order from this junk site. Literally sent me NANDOS marinade and one pack of a cold meat when I ordered several cold meats and several bottles of a totally different marinade! Ruined my b... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... もっと見る
企業が回答しました
Order the beef rump from these guys . The quality is always amazing. Their delivery is always quick. Hassan, who I deal with always provides a great customer service , if there’s any issues ( not t... もっと見る
企業が回答しました
The meat arrived exactly when it was supposed to, it was all in excellent condition. (I've only used the chicken and mince so far but they were both superb) And as an added bonus some of the me... もっと見る
企業情報
当該企業による記述
Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!
連絡先
328 High Street North, E12 6PH, London, 英国
- 07774231609
- info@onlinemeatshop.com
- onlinemeatshop.com
4.0
ほぼ満足
682件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 58％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick delivery
2026年9月4日
Onlinemeatshop からの回答
Thank you so much, Choudhury, for your lovely 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear your delivery arrived quickly. We really appreciate your support and look forward to serving you again soon!
Kind regards, The OnlineMeatShop Team
SCAM SHOP
SCAM! Do not order from this junk site. Literally sent me NANDOS marinade and one pack of a cold meat when I ordered several cold meats and several bottles of a totally different marinade! Ruined my bbq. Defeats the purpose when I could easily go to the shop and buy NANDOS myself! I want my money back for the junk you’ve sent which still does not compensate for all the money spent with half items still absent!!! Scam!
2026年9月2日
自発的なレビュー
Onlinemeatshop からの回答
Dear Customer,
We’re very sorry to hear about your experience and that your BBQ was affected by the incorrect and missing items in your order.
We completely understand your frustration. You ordered specific products and should not have received different items without your agreement. This is not the standard of service we aim to provide.
Please contact us at info@onlinemeatshop.com with your order number so we can investigate what went wrong and review the missing and incorrect items, including your refund request.
We sincerely apologise for the inconvenience and disappointment caused.
Kind regards, The OnlineMeatShop Team
Excellent and superb 👏
Shop was cleaned 👌
Staff well trained and friendly 👏
Top of all meat quality is 👍 Fresh and excellent
2026年8月14日
自発的なレビュー
Onlinemeatshop からの回答
Dear Kamal,
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that you enjoyed your visit and appreciated our friendly staff, clean shop and meat quality. Your kind words mean a lot to our entire team.
We look forward to welcoming you back soon!
Kind regards, The Noori Halal Butchers Team
I really did not want to leave a review…
I really did not want to leave a review but honestly, couldn't. Based on the review I left on 7th of August and the update on 11th of August, I received £20 credit. I wanted to try the chicken breast, so I ordered some with the credit but did not accept it as the minimum order value was £30. I had to order more and the only thing I needed was chicken breast.
The delivery arrived on time, but I cant tell how terrible was the quality. As soon as my husband opened the box, the whole kitchen smelled like rotten meat. They were spoilt and awful. I did not even open the package and just put it in the bin.
I really do not understand, the delivery charge is £7, is it too hard to make sure it is packed properly and kept cold on the way?
I can say this meat was out of fridge at least for 2 days.
I will never buy from this shop again and would recommend not to waste your money like me.
2026年8月18日
自発的なレビュー
Best marinations and customer service…
Best marinations and customer service had a really good experience thank you OnlineMeatShop
2026年8月8日
自発的なレビュー
The marinated jerk chicken legs I…
The marinated jerk chicken legs I ordered were for lack of words divine
2026年8月11日
自発的なレビュー
To be honest wasn’t thinking an online…
To be honest wasn’t thinking an online butcher could work but wow great quality great service i’ll be coming back again and recommending them !!!
2026年8月10日
自発的なレビュー
It was a good experience and the food…
It was a good experience and the food came well packed absolutely will be using again
2026年8月5日
自発的なレビュー
Onlinemeatshop からの回答
Dear F_bennett,
Thank you so much for your lovely 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear you had a great experience and that your order arrived well packed. We really appreciate your support and look forward to serving you again soon!
Kind regards, The OnlineMeatShop Team
Onlinemeatshop からの回答
Dear Philbo,
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that your order was perfect. We really appreciate your support and look forward to serving you again soon!
Kind regards, The OnlineMeatShop Team
Maybe grind the mince meat properly the…
Maybe grind the mince meat properly the rest as I go along ill find out
2026年8月3日
Worst delivery service ever
Worst delivery service ever, I picked a date the order arrived in a different date I wasn't home when it arrived I found a destroyed box with melted smelly meat
2026年7月28日
Onlinemeatshop からの回答
Thank you for your feedback. We are sorry to hear about your experience.
Feedback like this helps us investigate delivery issues with DPD and review our own processes internally.
Unfortunately, we had not received any message from you before this review and were not given the opportunity to investigate or resolve the issue. For damaged or temperature-affected deliveries, we normally require photographs of the parcel, packaging and affected products so that we can raise a formal claim with our delivery partner and assess what happened.
If you experience any issue with an order, please contact us directly as soon as possible and provide photographs where possible. This allows our team to investigate quickly and work towards an appropriate resolution.
We would still be happy to look into Order #2266824 if you contact us with any photographs or other evidence you may have.
Kind regards,
Onlinemeatshop.com
Excellent service
Excellent service, food comes well packaged and delivery time met. The prices are great too.
2026年6月29日
Onlinemeatshop からの回答
Thank you so much, Sajida, for your lovely feedback!
We’re really pleased to hear that your order arrived on time, well packaged, and that you were happy with both the quality and our prices.
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Onlinemeatshop.com
3 days late & bad customer service interation.
Unfortunately I have to now out my review as low, this is a shame as I am a long time customer with the meat shop but our latest experience has been one of frustration. Our order arrived 3 days late. I had to chase them everyday through there customer service chat, email & speaking with their manager on the ohone everyday to find out what was happening and where my order was. Trying to get information and updates was a frustrating process. Supposedly we are meant to receive a £20 voucher as said by customer service manager due to late deliver and the total mess around we receive d from customer service but we did not receive this and it is not in my rewards. I feel let down and disappointed by this latest interation.
2026年7月6日
自発的なレビュー
Onlinemeatshop からの回答
Thank you for taking the time to leave your feedback, and we are genuinely sorry that your latest experience fell well below the standard you have previously received from us.
A three-day delay is frustrating enough, but having to repeatedly chase us by chat, email and phone for updates understandably made the situation much worse. We also apologise that the £20 voucher promised by our customer service manager has not yet been received.
We appreciate that you have been a long-standing customer, and we certainly do not want one poorly handled order to undo the trust you have placed in us over the years.
Please contact our customer service team with your order details and mention this review so we can ensure the promised £20 voucher is issued and properly resolve this for you.
Thank you again for your continued support and for giving us the opportunity to improve.
Kind regards,
Onlinemeatshop.com
Onlinemeatshop からの回答
Thank you very much for your feedback!
We’re really pleased to hear that you were happy with the quality of our products and the reliability of your delivery.
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Onlinemeatshop.com
the steak i had bought is not bms 6-7 i…
the steak i had bought is not bms 6-7 i am not satisfied with this purchase
2026年6月1日
Bad Quality and Customer support
I made an order for (Order #2200524)
1 KG Lamb of £16.00.
3 Lamb paya of £3.8.
And delivery fee of £7.
Due to delivery delay, 1 KG lamb got spoiled and requested for refund and i got refund for 1KG.
Now i paid £7 for a £3.8 is it justified service ? When i ask the samething to customer care they said Its DPD issue (Thier delivery partner). But you choose DPD as the parther right ? or my choice ? These kind of fraud or mismanagement should be punished heavily.
2026年6月1日
Order from onlinemeatshop every month
Order from onlinemeatshop every month. It’s my go to grocery and meat shop. Absolutely love it!
2026年3月30日
Excellent
Wonderful, I wholeheartedly recommend this shop. Fresh meat, fast and professional service!!!
I will definitely be a regular customer.
Thank you so much :)
2026年3月30日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。