The Online Wine Tasting Club レビュヌ 

153
•
TrustScore 5段階評䟡の5

4.8

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5぀星のうち4の評䟡

Excellent idea if you wanted to try many different wines from around the world that you would not normally do so. Delivered on time and with innovative packaging. The sample sizes were a little smal... もっず芋る

5぀星のうち5の評䟡

Great service, great wines & informative, fun online tasting. Prefer the six 100ml to three bottles dome offer too, if you get one that’s not your style it’s not wasted & there’s five others to try.

5぀星のうち5の評䟡

Ordered this when reduced but wines still in good condition even 5 months later! Great selection of different types of fortified wine Light hearted but instructive video to watch along side much... もっず芋る

5぀星のうち5の評䟡

Great set of wines for tasting accompanied by an interesting and fun streamed session with the Tasting Club team, who educated us on the specifics of how to taste, as well as wine regions beyond the u... もっず芋る

䌁業情報

  1. ワむン クラブ

圓該䌁業による蚘述

Discover amazing wines and learn all about it with a monthly subscription box - 6 great wines, through the letterbox, and a live tasting show, but no jargon! The perfect night in. 🍷


連絡先

4.8

優良

TrustScore 5段階評䟡の5

153件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

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4.8

すべおのレビュヌ

(153)

過去12か月のレビュヌ数: 18ä»¶

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5぀星のうち5の評䟡

Very quick delivery

Very quick delivery, highly recommended

2022幎4月18日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Thanks Inga, really appreciate the review. We hope you enjoyed your tasting and that we'll see you again soon.

Kind regards
Caroline

5぀星のうち3の評䟡

Unfortunate issues clouded initial judgement

I had some issues during the registration process, then Covid cancelled one of the tastings. My concern for a small start up such as this is that they perfect the customer experience and mine was less than perfect. However, after liaison with the Company, I feel very assured that they are working hard to provide the best experience. This is about administration not about their wine, which is lovely.

2022幎4月17日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hi Peter

I'm very sorry to hear that you weren't happy with the service you have received. I've had a look into your order history, and it seems that you have now come to the end of your three month gift subscription. I know we had to assist with setting up the subscription (and have improved our website following very helpful feedback such as yours), but I am not aware of any further problems you have experienced.

I would love to hear more about your experience to give us a chance of putting things right for you. Would it be possible to send me an email at info@towtc.co.uk please?

Kind regards
Caroline

5぀星のうち5の評䟡

Nice and tasty wine.Package


Nice and tasty wine.Package interesting.Love it

2022幎4月15日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Thank you so much for your review. We hope you enjoyed the Western Australian tasting and that we'll see you again soon :)

Kind regards
Caroline

5぀星のうち5の評䟡

Favourite club!!

We have a wonderful time doing the discover and adventurer wine tasting each month. Either joining live or doing on catch up. We have learnt so much and tried a huge range of wines we never would have before.

2022幎3月24日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Thank you so much Rebecca, you are a much valued club member!

Kind regards
Caroline

5぀星のうち2の評䟡

Far too expensive for what I received

Far too expensive for what I received. I could have made something much better myself.

2022幎2月19日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hi Vicky,

Very sorry to hear that you weren't happy with our Valentine's Hamper. We did specify exactly what to expect within it - and felt that we had put together a lovely grazing board & wine tasting treat for two.

If you would like to send us any specific feedback that we can take forward for future products please do email me directly at caroline@urbancraft.wine as we strive to make online wine tasting experiences for all to love.

Kind regards
Caroline
(Director)

5぀星のうち5の評䟡

Great Birthday present

Received this for my birthday, and tried it for the first time last month. We had a great evening following the tasting on line, and reading the comments. Super selection of wines, good fun, and we learnt so much. Can’t wait to taste this month’s selection.

2022幎1月31日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hello Jan, many thanks for such a generous review! It pleases us to learn you had such a wonderful time trying new wines while being able to enjoy the live show. We can't wait for you try the wines that Jamie has chosen for March!

Best wishes,
Isobel

5぀星のうち5の評䟡

Really good experience!

Really good experience! I did a last minute order for some wine tasting packs as a birthday ‘experience’ for my 90 year old mum and family. I left it a little late and emailed to see if I could upgrade to Next Day delivery. Isobel responded immediately and worked her magic! The tasters arrived in time, the experience was fun, and the wine delicious. I would heartily recommend The Online Tasting Club, and a big thank you to Isobel for outstanding service
a rare commodity these days!

2022幎1月30日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Good afternoon Lucinda, thank you so much for your lovely review. It was a pleasure to have gotten everything sorted for yourself and your family to enjoy some wonderful wines. We hope to see you again soon!

Best wishes,
Isobel

5぀星のうち4の評䟡

An interesting selection of wines

An interesting selection of wines. One (the Domaine de La Brossette) was excellent; another (Fontodi Chianti Classico) was good but expensive; a third (the Sandeman Don Fino) contrasted well with other Finos which we like.

2022幎1月29日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Good afternoon Ian, Thank you so much for your lovely review. It's always great to hear your thoughts on the wines you're experiencing with us. We can't wait to hear what you try next!

Kind regards,
Isobel

5぀星のうち5の評䟡

Really informative and enjoyable


Really informative and enjoyable evening tasting wines I wouldn’t think of going for.

2022幎1月17日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hi Daryl, we are so glad you are enjoying the tastings and hope you continue to find new wine horizons with us!

Thanks,
Isobel

5぀星のうち5の評䟡

Swift and helpful response

I had a query about an order, and sent a message - I received a call back just a few minutes later, answering my query and getting everything sorted. Jamie was lovely and really helpful. A pleasure to deal with, and the wines are really rather good too!

2022幎1月10日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hi Tristan, Thank you so much for you lovely review! Glad we got everything sorted, and great to hear you enjoyed the wines!

Thanks,

Jamie

5぀星のうち3の評䟡

Ok if you don’t hold it - drink immediately

I think it might be an ok experience, my mistake was that I communicated that I wanted to buy 8 boxes to bring back to my family for a wine tasting. It was supposed to last till Christmas- but it didn’t. It was a complete flop with wine that some that turned. We know this because we opened same numbers and tasted and some people s tasted different
 so don’t believe it’ll last. Might be ok if you do it right away, but we spend £££ and didn’t get that opportunity.

2022幎1月6日
自発的なレビュヌ
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hi, Thank you for the feedback, all our packs have a keep refrigerated label on them, and after talking to you over email we have now added best before dates for consumption.

Enjoy the McHenry Honen you have ordered.

Thanks,

Jamie

5぀星のうち2の評䟡

This is a rolling online subscription

This is a rolling online subscription. I cancelled 30 days in advance and was told it was not early enough and still had to pay for the following month, even though that months subscription had not even arrived yet. Appalling customer service. They increased the prices and changed the size of the box without any real advanced notification and basically told us we should be happy.

2021幎12月31日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Good Afternoon Averee,

Thank you for popping onto Trustpilot to add a review. My apologies for the experience you had with us. We had to make a decision to change our pack sizes and our offering due to postal requirements and restrictions. We did send out multiple emails, and asked for feedback from our members before we made the changes. We were in touch with you multiple times to try and remedy the situation. This was in May 2021, and your review has been posted on December 31st, which really doesn't give a true reflection on our current offering or customer service.

5぀星のうち5の評䟡

Such a great way to taste wine

Such a great way to taste wine! We caught up on a previous tasting a loved the experience. Having samples of wine come through the letterbox is such an innovative idea and the tasting video is so informative. A great way to discover new wines!

2021幎12月25日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Thank you for taking the time to write us a review. We have a lot of fun picking the wines and making the video content, so glad you enjoyed it. Hopefully see you on another tasting soon.

Cheers,

Jamie

5぀星のうち5の評䟡

Why have we only just discovered TOWTC?!

Our first ‘tasting’ tonight and we went for the Christmas tasting kit, watching the video on-demand. What a fantastic evening! We love wine (!!) but often just resort to what we know and love so tasting something new was fantastic and hearing the background of the wines/winemakers was fascinating. We’ve just ordered a kit for a gift and will definitely be subscribing, with the Global Superstars kit on its way! Keep up the good work guys!

2021幎12月21日
自発的なレビュヌ
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Good Morning, Thank you so much for your lovely review. Really excited to hear your thoughts on the Global Superstars! Look forward to helping you try more new and interesting wines.

Thanks!

Jamie

5぀星のうち5の評䟡

Really enjoyable and informative use of


Really enjoyable and informative use of an evening - great with family or friends!

2021幎12月20日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hi Joel,

Thank you for putting up this lovely review. We are so glad you enjoyed your evening! Hope you get the chance to have another tasting with is soon.

Thanks,

Jamie

5぀星のうち5の評䟡

Really enjoyable evening

Really enjoyable evening, I always learn something new! Great wines, including some I would never come across before. Brilliant concept with the wines coming straight to your door.

2021幎12月19日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hi Chris,
Thanks for the lovely review and the support! Hopefully see you on another tasting soon!

Thanks,

Jamie

5぀星のうち5の評䟡

Great fun

Great fun, informative, and I learnt a lot thanks

2021幎12月9日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Many thanks Lucy for your lovely review! We really value our customers feedback, but it's even better to heard that you enjoy our product and get to learn interesting facts about it. We hope to see you at the next live tasting.

Kind regards,
Isobel

5぀星のうち5の評䟡

Such a fun way to spend an evening

Such a fun way to spend an evening. Was just my partner and I. We enjoyed the australian adventurer series on catchup. We did it slowly over two nights and loved it. Engaging, interesting content and great wines. I am wiser for it.

2021幎12月7日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Hello there, we really appreciate your thoughts about our tastings. We are so glad your partner and yourself had a wonderful evening. We hope we can continue to expand your horizons six glasses at a time.

Best wishes,
Alex

5぀星のうち5の評䟡

Fun and informative evening

Fun and informative evening - brilliant way of learning and tasting new wines! Thank you😃🍷

2021幎12月2日
The Online Wine Tasting Club ロゎ

The Online Wine Tasting Club からの回答

Nadia, thank you so much for your review! We are thrilled with how much you are enjoying the tastings and we hope to continue your journey to becoming wine confident.

Thank you,
Isobel

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