I bought a package that promoted more VIP benefits then received. When questioned, they said "sorry, security rules changed" and "sorry, we weren't able to allow for early entrance as promised" which... もっと見る
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I bought a package that promoted more VIP benefits then received. When questioned, they said "sorry, security rules changed" and "sorry, we weren't able to allow for early entrance as promised" which... もっと見る
企業が回答しました
The staff was incredibly helpful and knowledgable, from the booking process to the onsite services. The hotel was lovely. The ticket location was perfection. The experience was everything I hoped for... もっと見る
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Steve Furgal is the perfect host for this type of experience. He knew just the right places to go to ensure that his guests had an amazing experience. Can’t say enough positive things about the AO... もっと見る
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This was my 7th vball final four. The pre-game food & drink was decent and meeting Olympic volleyball player Haleigh Washington and coach Karch Karaly was wonderful. My main issue is given how finals... もっと見る
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The price I paid for my seats seemed to be inconsistent with what the package was suppose to offer. The information I received months in advance stated that for the price I paid, I should have had 100-200 level seating but what I got was 600 level seating. Also, the interactive map does not give an accurate view of what the seating is like, at all. When I look at the interactive map, it seems as if I would have a much better view of the field, when in actuality it's much worse. This informed my decision to purchase at the price I did. Additionally, the space of the seating was very cramped. I was uncomfortable the entire time. I feel like the seating and the package was not representative of what I should have been provided. I could have gotten the same level seats on game-day for $3-$4000 cheaper. I would never have paid $8500 for seats when I could have paid $2500-$3000 and saw the action from the same space. My first Super Bowl and I was totally disappointed.

onlocationexp.com からの回答
On Location was very professional and handled any/all issues promptly

onlocationexp.com からの回答
The overall experience was excellent
The 2 parties were definitely an upgrade from Arizona but I was unhappy with the ticket location

onlocationexp.com からの回答
I have been to all five Super Bowl’s that the Kansas City Chiefs have been in. I used On Location every year. My previous four experiences were all five star. This year I think it was more about New Orleans and the facilities. Our pregame party was at Smoothie King Dome rather than outside like previous four times, the beers were in glass coolers and were not cold, the place was dark and the food was not good. I hope the NFL never has another Super Bowl in New Orleans but if they do it will be without me.

onlocationexp.com からの回答
I booked game tickets including hospitality and hotel through On Location for Super Bowl 59. The whole experience was spot on. Great comms, support and a variety of packages on offer. Paul Sejnoha was a great help guiding on options to best suit what we’re looking for. If you’re looking for a premium experience then On Location are well placed to give it.

onlocationexp.com からの回答
It’s an extremely professional, courteous and personal service experience for me, wherein any and all queries are satisfactorily answered.

onlocationexp.com からの回答
Great to be able to get secure, reliable tickets.
Hospitality venue adjacent to the stadium was good though the sound system could have been better and have more coverage to be able to listen clearly to the legends in discussion.

onlocationexp.com からの回答
The ticket package was good. Good entertainment. The hospitality hotel transportation package was horrible. The Hotel package with no transportation the rooms i wouldn’t have let my dog stay in. HORRIBLE. No transportation at all! Rooms were disgusting. I was out up in the worst room and paid $15k I bought a mattress to accommodate my son cause the room was so small. What you charged is criminal and the front desk said talk to who you booked it with. If that was the last hotel fine but don’t charge 8 times what you pay just to make money. The best was we have to walk to the Mcnabb party. COMPLETE AND CRIMINAL MONEY GRAB BY ONLOCATION

onlocationexp.com からの回答
Great service from representative before and after purchasing tickets/package.

onlocationexp.com からの回答

onlocationexp.com からの回答
Everything went just like advertised. Well planned, good communication, not a single problem. Peace of mind that our money was securely expended for such an expensive event

onlocationexp.com からの回答
On Location is a top notch elite hospitality provider. This is my third year working with them for Super Bowl. I trust them to take care of my guests and I so very much. They are an extension of my team for elite sporting events.

onlocationexp.com からの回答
On Location pushed an amazing experience over the top by taking all of the hassle out of planning and offering so many extras. It really felt like a VIP treatment even from our lower tier package. All we had to do was get to and from our local airport, and they took care of everything in between. All we had to do was focus on the event and exploring the city.

onlocationexp.com からの回答
We have booked with On Location for three years for Pro Bowl Games experiences and we have unmatched access to the field and players. So much so, that we see kids crying because they cannot get the access we get with On Location. I stop the parents and tell them to book with On Location next time because its so awesome. We get the skills challenge and Saturday closed practice which are not open to the public. It’s amazing and we make so many memories with On Location and the experiences. My son was on the field the whole time during the Pro Bowl. And its surprisingly affordable too compared to other events like the Super Bowl. Are there hiccups? Yes! The NFL is notorious for changing rules from year to year and On Location is at the NFL's mercy but all in all we are pleased and will keep booking with On Location.

onlocationexp.com からの回答
I have paid almost $50,000 for 4 Final Four tickets, rooms, etc…I still have no idea what my package includes. I have called several times and received vague answers. Very poor service for such a premium price!!!!

onlocationexp.com からの回答
Unfortunately, due to your unethical and abusive way of marketing the Mexico Series for WC2026, I had to cancel my priority access and for the first time not be in Hospitality at the World Cup. I hope you can convey my complaint and deep discontent to managers since in less than 10 days raising the price from $9,595 USD to $14,250 speaks very badly of you, thinking that we will not notice or thinking that we are stupid and you can trick us all.
Prices had already risen quite a bit compared to the previous World Cup, but now wanting to abuse like this speaks of what a terrible company you are.
Dont you dare to think you can fool us!

onlocationexp.com からの回答
Do not ever deal with on
location. they will sound awesome. promise the best and are the worst at responding. I bought my Super bowl tickets Jan 7 and still
do not have them to sell. DO NOT DEAL WITH THEM

onlocationexp.com からの回答
Emily Patterson has worked with us several years and is always diligent in responding. She does a wonderful job with setting expectations and providing clarity & transparency on the experience. She always checks in on site to see if we need anything even during these busy events. She is 1/1.

onlocationexp.com からの回答
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