Jass is very pleasant and detailed, and made sure that my treatment was done in a comfortable yet professional manner. Strongly recommend her
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レビュアーのコメントを見てみましょう
I am ongoing a male private area SHR. It’s been 5 months so far. The therapist Tina Lin is very professional. Makes me feel very comfortable. As a male ongoing this treatment, it feels a bit odd but O... もっと見る
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I had really bad experience with them.It was extremely difficult to book a doctor appt with this clinic despite one month ahead. Eventually,I gave up and simply try finishing it off with chemical peel... もっと見る
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Been coming here for quite some time and every visit feels smooth and reassuring. My consultant is always patient with my questions and takes the time to check on my skin condition before starting, wh... もっと見る
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企業情報
当該企業による記述
Largest, Multi-Award Winning Aesthetic Chain with the Highest 5 star rated Reviews in Singapore on Facebook and Google. Established in 2005, ONLY Aesthetics was founded to rise above the inadequacy of the then-newly saturated market of medical aesthetics. The co-founders believed in the calling to reach out to clients who wanted to better themselves, without short-changing them. The brand prides itself on its state-of-the-art technology and exceptional results that have allowed them to be a multi-award winning company. "DON’T BE BETTER. BE DIFFERENT."
連絡先
70 Shenton Way, Eon Shenton #20-08/09/10, 079118, Singapore, シンガポール
- 81237714
- hello@onlyaesthetics.sg
- onlyaesthetics.sg
4.7
優良
112件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pleasant Experience and helpful staff!
It was a pleasant experience here at the Only Aesthetics EON Shenton outlet. The staff was very helpful from the beginning and listened to my biggest concern, before guiding me to decide on the most suitable treatment! They also shared how to maximize the result after each treatment. No hard-selling and forcing me to buy more packages/products too! I'll definitely go back to them when I need some booster for my appearance!
2021年12月2日
自発的なレビュー
onlyaesthetics.sg からの回答
Thank you so much for taking the time to share your review with us! We're so glad to hear so and we look forward to serving you again soon :)
Beware of online reviews for onlyaesthetics
Do not trust the Facebook and google reviews. The beauticians or staff there request customers to leave a positive review and include their name coz of some quota set by the management. They request you to post the good review on the spot and then some of them take photo of the review on their phone to show to management as evidence. So I believe most customers had no choice but to leave a good review there and probably felt pressured to do that. Do not be misled!
Pressured to upgrade my package then tried to sell me some products when I decided not to upgrade. Wouldn’t mind the management to contact me as I’m really afraid to return to the outlet due to hard selling. Even warned my friends to be careful of OnlyAesthetics, so I’d strongly recommend everyone to buy an IPL laser machine and diy instead. It’s very scary to be stuck at the clinic and forced to upgrade packages because you are halfway through the treatment. I almost cried when I was leaving the clinic.
Edit: At least put in some effort to get real customers to do reviews instead of your digital marketing executive who can be easily verified via LinkedIn...
2021年11月27日
自発的なレビュー
onlyaesthetics.sg からの回答
Hi there, we are so sorry to hear that you felt this way during your visit with us.
We’d like to offer our sincere apologies on behalf of the outlet – We take all our customers feedback with an utmost importance so please be rest assured that we will investigate further on this.
We believe that the approach towards you might not have been very favourable from your perspective, but please be assured that by no means, were they trying to force you into leaving a good review to hit a quota.
We fully understand & empathise with your frustration on this and we would like to get to the bottom of this matter for you.
Could you kindly share with us your full name, date of visit as well as the outlet that you did your treatments at?
With these information provided, we will be able to conduct an investigation into the matter and address the issue. Our customer service team will be in contact upon receiving these details from you.
You can email us directly at hello@onlyaesthetics.sg should you not wish to reveal these details on trustpilot or write in to us via our contact forms on our website: www.onlyaesthetics.sg
Thank you.
Regards,
The ONLY Team
Good experience, highly recommend ONLIFT
It's very smooth, from booking an appointment to having the procedure done. There was no pressure at all. The staff patiently explained the different treatment options for my skin condition, which was very informative and professional. I signed up for their ONLIFT treatments, and I am very pleased with the results!
2021年11月25日
自発的なレビュー
onlyaesthetics.sg からの回答
Thank you Vivi for taking the time to share your review with us! We're so glad to hear so and we look forward to serving you again soon :)
Very dishonest staffs they have
Very dishonest staffs they have. A while back I signed up for a rejuran package they kept telling me it was at a good price. But Everytime I go they will tell me I need to use two sessions of the treatment, and nothing was told about using double session Everytime. They “sell” it to you saying that it’s a good price but use the tactic of using double session everytime. End up I’m paying double.
When asked for receipt they just pretend nothing and nothing was written about having to use 2 sessions.
Very tactful scammers
2021年8月21日
自発的なレビュー
onlyaesthetics.sg からの回答
Hi there,
We are so sorry to hear about the unpleasant experience you had, we'd like to offer our sincere apologies on behalf of the outlet - We take all our customers feedback with an utmost importance so please be rest assured that will investigate further on this.
We would like to dive deeper into this matter but before we can proceed, could you kindly share with us your full name, date of visit as well as the outlet that you did your treatments at?
With these information provided, we will be able to conduct an investigation into the matter and address the issue. Our customer service team will be in contact upon receiving these details from you.
You can email us directly at hello@onlyaesthetics.sg should you not wish to reveal these details on trustpilot or write in to us via our contact forms on our website: www.onlyaesthetics.sg
We fully understand & empathise with your frustration on this.
Once again, we would like to extend our sincere apologies on this matter. On this note, we assure you that such situations will not reoccur again.
Regards,
The ONLY Team
I had really bad experience with…
I had really bad experience with them.It was extremely difficult to book a doctor appt with this clinic despite one month ahead. Eventually,I gave up and simply try finishing it off with chemical peel (one more session) and will never sign any package with them anymore
2021年4月29日
自発的なレビュー
onlyaesthetics.sg からの回答
Hi there,
We are so sorry to hear about the unpleasant experience you had, we'd like to offer our sincere apologies on behalf of the outlet - We take all our customers feedback with an utmost importance so please be rest assured that will investigate further on this.
We would like to dive deeper into this matter but before we can proceed, could you kindly share with us your full name, date of visit as well as the outlet that you did your treatments at?
With these information provided, we will be able to conduct an investigation into the matter and address the issue. Our customer service team will be in contact upon receiving these details from you.
You can email us directly at hello@onlyaesthetics.sg should you not wish to reveal these details on trustpilot or write in to us via our contact forms on our website: www.onlyaesthetics.sg
We fully understand & empathise with your frustration on this.
Once again, we would like to extend our sincere apologies on this matter. On this note, we assure you that such situations will not reoccur again.
Regards,
The ONLY Team
Cheat customer
Really such a bad experience in this aesthetic. Always force me buy the package. The way they talk is nice but end up force you buy more. Last time my package only chemical peel and now on keep asking me add on treatment for the package . After all doesn’t show more results that I want it to. Now on I don’t wish to continue they keep say so much excuse that I’m the one willing to pay the package. That’s nonsense that time the staff told me the company target so high and the way the staff say until so poor thing how the company treat them .
Really so unfair to me and now I have a financial problem u doesn’t help to refund to me although last time u guys want me support u for the target .
Really learn my lesson that I shouldn’t pity the staff as they are try to tell you a story and cheating my money.
Actually all advertising is fake bought a long service package with no results on my skin .
2021年3月20日
自発的なレビュー
onlyaesthetics.sg からの回答
Hi there,
We are so sorry to hear about the unpleasant experience you had, we'd like to offer our sincere apologies on behalf of the outlet - We take all our customers feedback with an utmost importance so please be rest assured that will investigate further on this.
We would like to dive deeper into this matter but before we can proceed, could you kindly share with us your full name, date of visit as well as the outlet that you did your treatments at?
With these information provided, we will be able to conduct an investigation into the matter and address the issue. Our customer service team will be in contact upon receiving these details from you.
You can email us directly at hello@onlyaesthetics.sg should you not wish to reveal these details on trustpilot or write in to us via our contact forms on our website: www.onlyaesthetics.sg
We fully understand & empathise with your frustration on this.
Once again, we would like to extend our sincere apologies on this matter. On this note, we assure you that such situations will not reoccur again.
Regards,
The ONLY Team
Only Aesthetics = Ah Beng Hustlers
Only Aesthetics = Ah Beng Hustlers. Their staff is dishonest. I paid for a $800 package for Coolsculpting. They tried to trick me with no pricing listed, hard upsell, and cheap car dealership service. This place is a joke.
2017年8月20日
自発的なレビュー
onlyaesthetics.sg からの回答
Hi there,
We are so sorry to hear about the unpleasant experience you had, we'd like to offer our sincere apologies on behalf of the outlet - We take all our customers feedback with an utmost importance so please be rest assured that will investigate further on this.
We would like to dive deeper into this matter but before we can proceed, could you kindly share with us your full name, date of visit as well as the outlet that you did your treatments at?
With these information provided, we will be able to conduct an investigation into the matter and address the issue. Our customer service team will be in contact upon receiving these details from you.
You can email us directly at hello@onlyaesthetics.sg should you not wish to reveal these details on trustpilot or write in to us via our contact forms on our website: www.onlyaesthetics.sg
We fully understand & empathise with your frustration on this.
Once again, we would like to extend our sincere apologies on this matter. On this note, we assure you that such situations will not reoccur again.
Regards,
The ONLY Team
Received other treatment than wanted...
I met very nice and kind personel, but made clear which treatment is important to me. Even though I informed about my budget the lady tried to keep on selling me expensive treatment. Then she gave me an offer for a total of 590 I received treatment of a very sweet employee, but was presented a bill for 699 as the told total got some taxes on top...
When I returned back home I figured out I did actually receive another treatment of some cellulite treatment, but I came for fat freeze. So, I was really disappointed as the treatments do not have any impact or lasting effect.
All my money, I spent was "out of the window" I told them several times how disappointed I am, but they obviously do not care at all. Just told me to enjoy the beautiful architecture of Singapore... I feel cheated and ripped, and asked to refund or give me the treatment I initally came for. They just ignore me... So, my advice: Choose another clinic... as they do not meet their philosophy they claim on their webpage :-((
2017年4月17日
自発的なレビュー
onlyaesthetics.sg からの回答
Hi there,
We are so sorry to hear about the unpleasant experience you had, we'd like to offer our sincere apologies on behalf of the outlet - We take all our customers feedback with an utmost importance so please be rest assured that will investigate further on this.
We would like to dive deeper into this matter but before we can proceed, could you kindly share with us your full name, date of visit as well as the outlet that you did your treatments at?
With these information provided, we will be able to conduct an investigation into the matter and address the issue. Our customer service team will be in contact upon receiving these details from you.
You can email us directly at hello@onlyaesthetics.sg should you not wish to reveal these details on trustpilot or write in to us via our contact forms on our website: www.onlyaesthetics.sg
We fully understand & empathise with your frustration on this.
Once again, we would like to extend our sincere apologies on this matter. On this note, we assure you that such situations will not reoccur again.
Regards,
The ONLY Team
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