Adriana was most helpful, company kept us informed throughout the day on when the engineering would be arriving. It was a very efficient serviced and within 24 hours our boiler issues were resolve... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good communication, they made accommodations for the times we were available. The technician was very friendly, on time and efficient, unfortunately I didn’t catch his name. Mary Grace has been helpfu... もっと見る
The contractors were super friendly and helpful and have done a great job on the property with the carpets and decorating. Adriana was great at booking this all in and provided a friendly and reliable... もっと見る
Adriana did an excellent job with the gardening work. She arrived on time, was polite and professional, and worked efficiently to tidy up and refresh the garden area. Everything was left clean a... もっと見る
企業情報
当該企業による記述
Home repairs - Nationwide - On-Demand - need a tradesperson now? Contact us today.
連絡先
International House, Regent Street, W1B 2QD, London, 英国
- 0204 538 8889
- Hello@onthe.house
- onthe.house
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding experience 👏
Very professional ,knowledgeable and helpful from the appointment to the end of work. The engineer has been polite and very efficient.A huge thank you to Andrea Lee which managed with everything!
Amazing support from Cath :)
Personally dealt with Cath - Super responsive and nice support! Totally recommend :)
Avoid this company!!
I really doubt about the reviews here are genuine or not. This company deserves NO star, but I am unable to rate it as zero start.
The fisrt appointment was cancelled in short notice by On the House, then the contractors came on another date with his van parked on my neighbour's driveway!! My neighbour complains to me how rude these people are. They even made a scratch and paint tear-off on the car next to it.
Claimed they knocked my door but no one was inside, claimed they called you but not calling your mobile number. And then the company said they even reserved the right to charge a call-out fee for the missed appointment!!
Avoid On The House!!
Recommended for electrical inspections
Had a contractor inspect the electrics and he was on time, very professional and completed his job right on time. Highly recommended!
I'm extremely impressed with the professionalism and quality of work!
I'm extremely impressed with the service provided. The team was very quick to respond, and their communication throughout was clear and professional, especially Mary. What stood out most was the engineer’s professional approach — it made me feel completely at ease having them in my home. It’s reassuring to deal with a company that values both efficiency and customer trust. Highly recommend!
Dan :)
Will is excellent in helping out clients
Will is our account manager and he is responsive and efficient. Would recommend the call out team to communicate better with client on site.
Quick and timely repairs
Will Loyd and his team quickly fixed several issues in the flat and were a pleasure to work with during the entire process. Would recommend for various home repairs.
Friendly and Knowledgeable
The technician, Will, was very friendly and knowledgeable, and he resolved our plumbing issue very quickly. Much appreciated!
I had a great experience and the time…
I had a great experience and the time management was great. Thankyou Lee Andrea for your prompt follow ups .
“I would highly recommend On The House
“I would highly recommend On The House. A very professional team who sorted out my roof with no fuss. Fantastic after-care and attention to detail—no job is too small for them. Really impressed with the service!”
Very happy with the work done
Very happy with the work done! Communication from Cath was great, always keeping me updated on what’s going on :)
Cath was great very friendly and…
Cath was great very friendly and ensured the engineer was sent
Great communication from the company…
Great communication from the company and service from the tradesman.
Damp survey
Great service.Damp survey.
Contractor was so good he checked everything he explain everything very well.
Also Adriana was very helpful.
Mary Grace Molon did it again!
Mary Grace Molon did it again!
It's the second five stars I give to Mary, and I won’t be tired of giving her the third the next time!
Excellent customer service, excellent service, highly recommended
Thank you for sorting out the overgrown…
Thank you for sorting out the overgrown grass and issue with the gate in our garden.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








