Jlwellingtonltd レビュー 77

TrustScore 5段階評価の4.5

4.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

James sent Julian the next day following my telephone call. Julian carried out work in my bathroom and he was polite, efficient and meticulous. I will use your services next time I am in need... もっと見る

5つ星のうち5の評価

Julian and James work professionally and efficiently outputting high quality workmanship. The work was done to a very high standard, and everything was left clean and tidy afterwards. I would absol... もっと見る

5つ星のうち5の評価

Jlwellingtonltd - James and his whole team have been just brilliant. They are ultra Professional, trustworthy, dedicated, communicative - couple that with all of the team being very friendly and up... もっと見る

5つ星のうち5の評価

James and his team have been so fantastic during our house refurb. Always giving us an excellent service. Great communication and very reliable. We felt confident we were in great hands. I would highl... もっと見る

4.7

優良

TrustScore 5段階評価の4.5

77件のレビュー

5つ星
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5つ星のうち5の評価

First class

James sent Julian the next day following my telephone call.

Julian carried out work in my bathroom and he was polite, efficient and meticulous.

I will use your services next time I am in need and would have no hesitation recommending your business.

Anne

2026年1月9日
自発的なレビュー
5つ星のうち5の評価

Highly recommend - professional and fair

Julian and James work professionally and efficiently outputting high quality workmanship.
The work was done to a very high standard, and everything was left clean and tidy afterwards.
I would absolutely recommend them to anyone needing work and will definitely be using them going forwards.

2026年1月9日
自発的なレビュー
5つ星のうち5の評価

Excellent company

James and his team have been so fantastic during our house refurb. Always giving us an excellent service. Great communication and very reliable. We felt confident we were in great hands. I would highly recommend them.

2025年12月2日
自発的なレビュー
5つ星のうち5の評価

The neatest pipework I have ever seen... a piece of art!

We used James' and his team's services multiple times: from basic yearly boiler servicing / various minor repairs/amendments/improvements to a full mains re-plumb and boiler relocation/replacement.
We were always impressed with the quality of the workmanship (Their pipework is so neat that I was almost tempted to let them exposed rather than boxing them!).
All of the team members we met have been courteous and helpful, informing us of progress or any potential change/issue which may arise, explaining the options/requirements to guide our decision.
They take the time to listen to and address any questions or concerns you may have throughout the process.
I like to understand exactly what is happening and why so I know I can be a pain to traders, but they have never made me feel like so and I can tell they are passionate about what they do (special shout out to Julian for his clear explanations to the plumbing novice that I am).
I now have James' number on my speed dial list and am happy to recommend them.

2025年11月24日
自発的なレビュー
5つ星のうち5の評価

A plumber you can trust

James and his team replaced three of our heated towel rails and a leaking pipe in our airing cupboard. They were polite and professional at all times and we were very happy with the work done. It is good to know that we have a reliable plumber we can call upon when needed and that we can trust them to do a good job.

2025年11月12日
自発的なレビュー
5つ星のうち5の評価

Jlwellingtonltd

Jlwellingtonltd - James and his whole team have been just brilliant. They are ultra Professional, trustworthy, dedicated, communicative - couple that with all of the team being very friendly and upbeat.
Our friends told us about them and they’ve been a ray of sunshine when the boiler needed replacing, or when there has been leaks around the house, or updating older systems to fresh modern setups that will hold us in good stead for years.
I really can’t recommend them more highly - they are an excellent company and am very grateful for all their hard work.

2025年11月26日
自発的なレビュー
5つ星のうち5の評価

Exceptional workmanship

James and his team were exceptionally professional, the quality of workmanship was very high. We love our bathroom! James advised us of the quote and any amendments to that along the way. Our floor needed a bit of re levelling. He was professional and all of his team were considerate, professional and knowledgeable too.

2025年7月22日
自発的なレビュー
5つ星のうち5の評価

Bathroom to be proud off.

James was extremely professional in transforming our bathroom from an eyesore into one to be proud off.
James and his team are polite and professional always cleaned up at the end of the day
Communication was regular throughout the process always keeping us up to date on the progress.
James worked on our bathroom as if he was working on his own house.

We wouldn’t hesitate to use James in the future and would highly recommend to friends and family.

Thank you James and Team.

2025年2月9日
自発的なレビュー
5つ星のうち1の評価

Low Standard of Workmanship

We had a slightly difficult build and understand this is never easy for trades people, working in tight conditions, space and timeframes. However, James was rude and 18 months down the road we are having to correct work he did... Poor service and due to his poor workmanship we are having to replace our ensuite shower tray and the glass he installed. He also failed to secure our toilets as well which caused other issues. I would avoid ever having work provided by him personally.... His team are polite but the standard of workmanship is below par.

2025年6月20日
自発的なレビュー
Jlwellingtonltd ロゴ

Jlwellingtonltd からの回答

Dear Adam,

Thank you for taking the time to leave a review.

I’d like to take this opportunity to outline some key facts and clarify the situation in full. I hope, upon reflection, you will consider revising your comments and providing a more balanced and accurate rating.

Shower Tray Installation
Our recommendation to install the shower tray on a screed bed over marine plywood is based directly on the manufacturer’s guidelines. I personally advised your wife, Nicola, on two separate occasions that the existing subfloor base was not to standard. On the day of installation, we also raised these concerns with your foreman and friend. On all occasions, we were instructed to proceed.
We made it clear at the time that we would not be held liable should issues arise due to the substandard base. The tray was installed according to the manufacturer's specification using a mortar screed, and we retain photographic evidence of the installation process to support this.

When you contacted me approximately eight months ago, there was no suggestion of fault or request for us to return—only a request for supplier information.

Toilets
The toilets were installed in line with the manufacturer’s instructions using the supplied fixings. Upon completion, we advised you to engage a professional mastic specialist to properly seal the sanitary ware, as sealant is essential to ensuring stability. We even recommended a contact to carry out this work.
On a later visit, it became clear that the mastic work was either incomplete or poorly executed—something beyond our scope of responsibility.

Allegation of Rudeness
I was surprised and disappointed by your characterisation of me as rude. Let's take a moment to recap the sequence of events surrounding payments and communication:

Payments
A total of eight invoices were issued, each with a 7-day payment term. Only one was settled within the agreed timeframe.
When I chased payment, I was often ignored. You deducted CIS tax at source but failed to provide CIS statements despite multiple requests. Only after my accountants intervened were partial statements issued and the appropriate refund processed.
Final payment was withheld for over seven weeks. After several reminders, Nicola eventually raised an issue with a noise from the bath valve. I questioned why this hadn’t been mentioned earlier, but received no reply.
Due to ongoing payment concerns, I stated I would attend site only once payment was received. You eventually settled the invoice seven months after issue, following a letter before court action. As promised, we returned and discovered the fault lay with a second-hand valve you had supplied.

Project Timings
We were repeatedly informed the site was ready, yet on five separate occasions we arrived to find this was not the case. Each visit cost us time and money, yet we never invoiced for this disruption.

Personal Attacks
After querying final payment, your response included personal insults—calling me obstructive, obtuse, and suggesting I had issues with women. I maintained a professional tone throughout all our correspondence, and I encourage you to review the WhatsApp messages exchanged between myself and Nicola.
Despite your inappropriate remarks, I still responded to your questions and arranged for our engineer to attend site and assess the bath valve.

This project has been a regrettably negative experience, which I hope we can now draw a line under. I trust this response clarifies the situation, and I respectfully ask you to reconsider your review.

Kind regards,

James

5つ星のうち5の評価

James and his team …

James and his team a truly professional and enjoyable team to have working in your home. Quality of workmanship in the bathroom, utility room and our 5 star hotel en-suite with walk in shower looks great. Don’t forget the new combi boiler moved into the loft works great along with the all round building works where everyone so well and organised. Thank you James and team

2025年3月1日
自発的なレビュー
5つ星のうち5の評価

Having not had a proper heating system…

Having not had a proper heating system for ten years James and the team have managed to solve the problem.We have proper heating for the first time.Would highly recommend.Felt at ease leaving them to get on with the job whilst carrying on going to work.

2025年3月30日
自発的なレビュー
5つ星のうち5の評価

Excellent work and outstanding service

I couldn’t be happier with the result. James and his talented team did a total refurbishment of the house including new single storey extension, kitchen, bathroom and complete new heating system.
They were reliable, respectful, tidy and all their work has been done to an extremely high standard.
I can’t praise them highly enough and would recommend them to anyone, and am looking forward to them starting the next stage, hard landscaping.

2025年1月1日
自発的なレビュー
5つ星のうち5の評価

Efficient and reliable company.

Our job consisted of installing a replacement heated towel rail and refurbishing a seized shower thermostat. Adam from the JLW team was friendly, efficient and tidy and completed the work with minimal disruption. Communication from the start and final invoicing by James was very timely and the overall cost was acceptable. I certainly recommend this company.

2025年1月24日
自発的なレビュー
5つ星のうち5の評価

Great all round builders with excellent project management

The J L Wellington team has recently completed a remodelling of our 40 year old house, including an entirely new heating system. We now feel we’re living in a cosy show home, a fantastic transformation.
James is an excellent project manager and has assembled a great team.
All of the guys took genuine pride in their work and were always incredibly tidy and courteous as well as hard working.
We hope JLW will be available for our next project and would highly recommend them to others.

2024年9月6日
自発的なレビュー
5つ星のうち5の評価

Excellent bathroom

James walked us through the whole process from start to finish with some great ideas and suggestions. He professionally managed the whole process with excellent attention to detail at all times. We are incredibly happy with our new bathroom.

2024年11月1日
自発的なレビュー
5つ星のうち5の評価

Fantastic bathroom refurbishment

James and his team completed our bathroom refurbishment and we couldn’t be happier with the end result.
From the initial visit, through the planning stages, and then completion, we were kept informed, guided when needed and communication was always friendly and professional. We felt reassured by the knowledge and skills shown by the team.
We would highly recommend, and would approach again for future work.

2024年4月21日
自発的なレビュー

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