horrible communication , never been told that checking bike will take so long , horrible customer service rude and nasty, I took a bike after few weeks nothing been done , took to halfords day after 2... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dealt with Grant when buying my Aprilia. Great service, great communication and made everything super simple. A very happy customer. Thanks again, Pete.
First time for myself visiting with my husband who has been before. Harry was fantastic very knowledgeable and helpful and nothing was too much trouble. Highly recommend giving them a visit for all yo... もっと見る
Have been going to OYB for 14 years; Bought two Ducati’s; serviced several bikes; the sales and after sales is excellent, the range if bikes (and clothing) is huge and the surrounding roads superb for... もっと見る
企業情報
当該企業による記述
Established over 30 years, we are a family owned business run by enthusiasts for enthusiasts. We are main dealers supplying Aprilia, Ducati, Kawasaki and Moto Guzzi. We offer the finest selection of used motorbikes around. Our huge Clothing Superstore offers some of the best deals from the best manufacturers - Alpinestars, Arai, Belstaff, Dainese, Furygan, Shoei, Halvarssons to name just a few. We are DNA Arai Specialists and a Shoei Assured dealer. You can take peace of mind in the fact that we have a highly skilled and experienced team of technicians. We invest in continued training and development to keep our technicians up-to-date with all the latest changes and new models available. With an added benefit of a massive car park and on-site café - we are a one stop superstore that will meet all of your biking needs. All of this adds up to making us a destination dealership, so why not join us at our fantastic location in leafy Buckinghamshire surrounded by superb riding roads, stunning countryside and great access to London as well as the Midlands, South and beyond. We look forward to seeing you soon!
連絡先
On Yer Bike LTD, A41, Bicester Road, HP19 0JX, Westcott, 英国
- 01296655999
- Online@onyerbike.net
- onyerbike.net
4.4
優良
167件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
horrible communication
horrible communication , never been told that checking bike will take so long , horrible customer service rude and nasty, I took a bike after few weeks nothing been done , took to halfords day after 20 min ???? if they have so many jobs why taking more? maybe more staff needed?
2026年6月30日
自発的なレビュー
On Yer Bike からの回答
Thank you for taking the time to leave a review. We’re sorry to hear about your experience.
However, we believe this review has been left for a different business. We are a motorbike dealership and do not service or sell bicycles.
If this was posted in error, we would appreciate it if you could remove it and leave it on the correct company's Trustpilot page. If you do believe your review relates to our business, please contact us directly with your name and any details of your visit so we can investigate further.
Thank you.
Great service from Grant.
Dealt with Grant when buying my Aprilia. Great service, great communication and made everything super simple.
A very happy customer. Thanks again, Pete.
2026年6月15日
自発的なレビュー
Scammer
The parcel was shipped without any notification regarding the fact that i would have paid additional custom duty.
I've bought a 42 size sole boot and has arrived to me a 47!
Scammer!
2026年5月20日
On Yer Bike からの回答
Thank you for your review. We're sorry to hear that you were disappointed with your experience.
Regarding customs charges, these are the responsibility of the customer for international orders and are clearly outlined in our Terms & Conditions before purchase. Unfortunately, these fees are imposed by your country's customs authorities and are outside of our control.
With regard to the item received, your order was placed for a size 47, which is the size that was dispatched to you. This matches both the product listing and your order confirmation. If you intended to order a different size, we're happy to discuss the available options with you.
We take pride in providing genuine products and honest service, so we respectfully disagree with the suggestion that we are scammers. If you'd like us to help resolve your concerns, please contact our customer service team directly and we'll do our best to assist you.
First time visit
First time for myself visiting with my husband who has been before. Harry was fantastic very knowledgeable and helpful and nothing was too much trouble. Highly recommend giving them a visit for all your motorbike clothing.
2026年5月23日
自発的なレビュー
Did a bike exchange today at On Yer…
Did a bike exchange today at On Yer Bike Aylesbury, what a fantastic dealership to deal with, from first initial telephone call to completion of the process was excellent.
Special thanks to Mike Phipps for his total professionalism and a fast turnaround on the day, the service and welcome was 5 star.
2026年5月12日
自発的なレビュー
Excellent service from Violet she knew…
Excellent service from Violet she knew exactly what she was doing, friendly and professional. I would highly recommend On Yer Bike for motorbike clothing they have a great collection of helmets and apparel.
2026年5月2日
自発的なレビュー
I’ve placed order 2 weeks ago and still…
I’ve placed order 2 weeks ago and still didn’t get . Staff member inform me that items isn’t at stock but on website was that it is …. Little bit annoying
The company finally send me items today and have given gift and letter with apologies so is not that bad :)
2026年3月27日
I bought bikes for my boys sometime…
I bought bikes for my boys sometime back from OnYerBike Lancs (great bikes, good use out of them) and popped in today with an issue with a mudguard which Rory helped us get right, even though we didn’t have an appt and he was super busy. OYB continue to impress!
2026年4月4日
自発的なレビュー
Easy to order with super fast delivery…
Easy to order with super fast delivery & coms - 5 STARS
2026年3月18日
Fantastic Dealership!!
What can I say, what a fantastic dealership, Mike was great sorting me out with a great deal on an ex-demo Ducati, Daniel was great with advice on 'enhancements', I can't praise On Yer Bike highly enough, I will definitely be back.
Thanks to all for a great experience!!
2026年3月7日
自発的なレビュー
Great communication
Great communication, and as described great service on phone and online
2026年1月26日
The team was exceptionally supportive
The team was exceptionally supportive, and I’ve already visited again.
2026年1月6日
自発的なレビュー
Advertised item was out of stock when…
Advertised item was out of stock when checked but at least they refunded my money quickly
2025年12月8日
Great customer service
Overall, really happy with the whole experience. I've bought a bike, had work done and bought from the shop and everything was a positive experience.
2025年11月27日
Onyerbike is on my way when I ride…
Onyerbike is on my way when I ride cross country. On my last visit they helped my sweeter half find some new boots so when I looked for a Cardo second helmet set they were my first choice supplier.
Prompt and efficient fulfillment of order.
2025年11月18日
Well packaged and arrived on time
Well packaged and arrived on time, can’t ask for anymore!
2025年11月16日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。