Openly  レビュー 1,105

Easy to quote. Customer service GREAT. Coverages GREAT

I would give them 0 stars but it is not an option… switched Openly in April… at least tried to…. After signing the agreement they did nothing to communicate with me or my broker… I received a random phone call and voicemail from an inspector that was either drunk or high rambling on about needing to speak with the church holder when he does an inspection…it made zero sense and sounded like a bad scam… I texted with the person and they apologized for their “confusing voicemail” and said they needed to do an inspection for my insurance. I had not been contacted about this or had my broker, and with the nonsensical voicemail, I was skeptical of this was legit. I let the “inspection agent” know that openly needed to contact me to confront at this point this was legit and until they confirmed him / his company was legit, he was not permitted on my property. He assured me he would have openly contact me to confirm… this never happened.

A few weeks later I received a termination letter . I immediately contacted the broker who reached out to Openly. They said this was because of no inspection, took zero responsibility for their part, and said if we rescheduled the inspection my policy would not be cancelled.

My broker put in the request and shared info about the inspection provider. I contacted them to make sure an inspection was scheduled , which they let me know I didn’t need to formally schedule or be present for, and an inspector would come by in the next few weeks.. I relayed this to my broker and they let me know no other action was needed by me at this time, they would let me know if Openly communicated any other requirements.

A month later Openly cancelled my policy… because an Inspection never occurred. My broker pushed back and had plenty of documentation to show we did what we needed to so the inspection could occur… Openly then said because there was “siding damage” (which there is not) and “clogged gutters “ they would not reinstate my policy… somehow they found about these supposed issues without ever doing an inspection.

Moral of the story - garbage insurance company that has zero ethics or integrity. Pass on these idiots, they are definitely a “take your money and run” business that does not believe in accountability for themselves

Openly is easy to use and offers great coverage options for our customers.

Great coverages and fast, easy quoting and binding process. I really love that agents do not need to complete the RCE. I understand why Openly wants to collect payment in full, however, it would be great if they offered a 4 pay plan or alternative to make our binding % higher.

Total scam artists! Openly is the biggest insurance scam in the industry. They operate with structured precision to first try to cover nothing for the consumer by integrating unethical loopholes in all contractual agreements. They try to take advantage of the lack of legal and insurance sophistication by most consumers. When that doesn't work, they bank on "engagement fatigue" on the part of the consumer (their customer). Then, when that doesn't work, they bank on the inability for most consumers to pay for legal costs to defend themselves. They are a complete and total scam. They were also the worst experience with a business we have ever had in our lives.

It was very easy to complete the quote and application. The price was great!

The quoting and binding process was very easy and the policy it top tier.

Easy to do. Work flow is seamless and easy follow.

Openly, had a super easy quoting process, excellent coverage and a very competitive premium to go along with it.

The bottom line is can we save the insured money at renewals by switching, and Openly has competitive pricing, though the coverage is not as good, when it comes to wind & hail deductible. It's steep.

Very easy to quote and issue.

Everything about the experience. From the quote. To a rep reaching out making my quote better. And from the great documents provided. All good. Wish you were in upstate ny

Easy System to Work With

I like the ease of the quoting platform

The quick quoting and binding process is awesome. The easier these days the better.
Thanks so much.
Beth Moffett

just it was easy platform to work and amazing coverage

The ease of doing business. Your system is easy and we get an instant approval or not. It does not waste my time. Quoting and uploading is super simple. I love the paid in full option for billing. No chasing payments or cancellations.

Quoting process easy to navigate; provided good coverage with competitive pricing