I was hesitant at first as ive never heard of this company and have previously beeb strong armed into arrangements by other companies. The lady I spoke to was brilliant and it actually felt like s... ãã£ãšèŠã
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I needed to postpone my payment date and amount due to a change in my personal circumstances.Alex responded to my request in a timely manner and restructured my payments. This helped alleviate the str... ãã£ãšèŠã
Tried scaremongering tactics to scaremongering me into paying a debt that wasn't even mine. The details,address and date don't add up,and Action Fraud explained how a 24 Year old debt CANNOT be cl... ãã£ãšèŠã
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Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... ãã£ãšèŠã
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Ophelos ã«ã€ããŠ
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Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
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1 Finsbury Ave., EC2M 2PF, London, è±åœ
- support@ophelos.com
- ophelos.com
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Excellent customer service by MartinâŠ
Excellent customer service by Martin who went the extra mile by being so professional, kind and helpful.
Friendly. Easy. Simple
The team at Ophelos were so friendly and helpful from the get go, making sure setting up a plan was easy without pressure or added stress. I dealt with Hannah, who was professional and knowledgeable yet friendly and relatable and made something quite daunting so effortless.
Ophelos help you plan a budget toâŠ
Ophelos help you plan a budget to resolve your debt, even in my case where I can only pay very little, it matters, the advisor also offered me further organisations who might be able to assist.
Excellent!
Finally, a debt collection agency that does things right! A lot of people find themselves in the uncomfortable position of being in debt, me included. However Ophelos do not hassle you, they send you polite and not that frequent reminders with no pressure! Makes the debt feel manageable and gives you control, with multiple payments options on a very easy to navigate website. Thankyou for allowing me to clear my debt in a steady and easy way!
Maryam was really helpful
Maryam was really helpful, I needed a refund as the payment came out my bank twice. Maryam emailed me explaining what I needed to do and when i didn't reply Maryam followed up with me to make sure i did the instructions to get the refund. Great person to have on the team.
Nice service
Nice service, polite people to interact with. My debt with clear pay has been sorted. Iâm freeð
Alex was very helpful andâŠ
Alex was very helpful and understanding. She really made me feel like I didn't have to worry or stress anymore.
Great customer service very friendlyâŠ
Great customer service very friendly and efficient service
Really easy to follow and use
Really easy to follow and use. Easiest debt Iâve paid off
Great service n grateful for yourâŠ
Great service n grateful for your service
Thank you for responding promptly toâŠ
Thank you for responding promptly to communication and reviewing the case as requested.
Great ð everything was perfect
Great ð everything was perfect
Really easy and simple
Lovely customer service
good.servise
Harassed daily for a debt that does notâŠ
Harassed daily for a debt that does not exist
Have emailed proof of this and phoned in this is ridiculous. Iâm glad I have my faculties and am not a vulnerable adult who would end up paying a debt that doesnât exist due to a company like this chasing debt that does not exist. Joke of a company happy to chase and harass people but not happy to rectify and compensate for the stress and hassle occurred during this

Ophelos ããã®åç
Very friendly and helpful staff
Very friendly and helpful staff. Didn't feel pressured but listened to and worked with.
I felt understood and that supported.
Very easy to deal with
Very easy to deal with, straightforward automatic payments. Non judgemental. Very nice people to deal with
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