Optima Villas レビュー 

613
TrustScore 5段階評価の4.5

4.6

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5つ星のうち5の評価

Villa Ciocco. Why do we keep using Optima? Their service and professional is second to none. We have booked with them three times this year alone snd several times in the past and recommend them highl... もっと見る

5つ星のうち5の評価

We have used optima villas many times when visiting Lanzarote and have always found everyone very professional and pleasant to deal with. Villa was comfortable and well equipped. An hour’s walk along... もっと見る

5つ星のうち3の評価

We were given this villa as our booked one was flooded, it was cheaper but you get what you pay for. Villa was very miminal, beds were very comfortable, linen and towels very good, plenty of china etc... もっと見る

企業が回答しました

5つ星のうち5の評価

We loved our tom in Villa Miramere, very spacious and great outdoor space. It had a fabulous American style fridge so plenty of space for all the provisions. We arrived on my husband's 60th birthday... もっと見る

企業が回答しました

企業情報

  1. 貸し別荘

当該企業による記述

We are a small, independent company and we specialise in the rental of holiday villas in Playa Blanca, Lanzarote's fastest growing resort. But despite being small in size we are very big on customer service - and boast a 24 hour helpline in addition to in-resort staff - as well as some of the best Lanzarote holiday villas on the rental market - so providing our guests with both top quality accommodation and full support and peace of mind when they book their villas with us.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

613件のレビュー

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4.6

すべてのレビュー

(613)

過去12か月のレビュー数: 77

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5つ星のうち5の評価

Villa Ciocco 3rd Visit

Villa Ciocco. Why do we keep using Optima? Their service and professional is second to none. We have booked with them three times this year alone snd several times in the past and recommend them highly. They are definitely the best in Lanzarote. Our 3rd visit to Villa Ciocco and very much the same as previous visits. Definitely needs some TLC but the sea view more than makes up for everything that needs smartening up. We did purchase 4 mugs this year as not enough there for 4 people. Also 2 new sunbed mattresses as the ones there are pretty grim! Have left everything there hopefully for next visitors. Otherwise absolutely fabulous and we will definitely return. The bits that were wrong was no reflection on Optima in anyway. Thank you to everyone at Optima again for their excellent service 😊

2026年6月8日
自発的なレビュー
5つ星のうち5の評価

We loved our time in Villa Miramere

We loved our tom in Villa Miramere, very spacious and great outdoor space. It had a fabulous American style fridge so plenty of space for all the provisions. We arrived on my husband's 60th birthday, so used the services of the Lanzarote Concierge as recommended by Optima. I cannot recommend Matt more highly . He arranged Spanish craft beers and lovely Cava and a handmade birthday cake to be in the villa when we arrived. He also arranged a private chef to come along one evening, this was amazing. We had a couple of small issues while at the villa, but the amazing staff at Optima quickly sorted . We're already looking at booking again for next year. This is our second holiday with Optima, can't recommend highly enough.

2026年6月7日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

We are delighted to hear you had a fabulous stay at Villa Miramare and are already looking to book another trip to Playa Blanca next year.

It sounds like The Lanzarote Concierge did a great job to help you celebrate your husband's 60th birthday in style.

5つ星のうち5の評価

Absolutely brilliant villa had…

Absolutely brilliant villa had everything very well equipped big thumbs up to the owners and of course optima villas we have used this company several times outstanding never had many issues through the years but when we have it has been sorted straight away very professional and once again a fantastic holiday thank you

2026年6月2日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Hi Philip. Thank you for your lovely review of Casa Blanca and of Optima Villas! We are pleased that you had yet another great stay with us. Thank you for taking the time to comment. Best wishes, The Optima Team

5つ星のうち5の評価

Excellent Villa

Just arrived home from staying in Villa Palmyra, Optima villas are a great company to deal with, a big thanks to the cleaners as the villa was spotless and the food package they leave is a great starter, looking forward to returning in September.

2026年6月1日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Thank you for the lovely review. We'll pass your thanks on to the housekeeping team.

We look forward to welcoming you back in a few months time.

Best wishes
The Optima Villas Team

5つ星のうち5の評価

This was our first time using Optima…

This was our first time using Optima villas after a recommendation, and they did not disappoint. We stayed at Casa Reina and the comms ahead of our stay were very good. The villa itself was clean, well equipped and perfectly located. The late check out was very much appreciated also and made a big difference to our stay. We will definitely be using Optima villas again, this was our best experience after visiting Playa Blanca on several occasions. We wholeheartedly recommend Optima, thank you for everything 😊

2026年5月21日
自発的なレビュー
5つ星のうち5の評価

Another great stay

We have used optima villas many times when visiting Lanzarote and have always found everyone very professional and pleasant to deal with. Villa was comfortable and well equipped. An hour’s walk along the seafront from the villa to playa Blanca but a beautiful walk. If you aren’t so energetic maybe a car would be useful but the number 30 bus runs every half hour from the faro park shops a 5 minute walk from the villa. Good range of restaurants there too, two supermarkets and a money exchange shop selling beers wines spirits and fancy goods. Wouldn’t hesitate to use optima again

2026年5月5日
自発的なレビュー
5つ星のうち4の評価

Nice little villa.

The layout of the villa was really good, especially the internal courtyard as it gave shelter from the wind. The pool and garden were really nice and very private. The Villa was well equipped. It is quite far from the centre of Playa Blanca so a car is useful. However the furnishings are very tired and definitely need updating.
We have used Optima Villas for a few years now and have always found them to be very good.

2026年5月31日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

We appreciate you taking the time to leave a review. Thank you for your comments about the villa which are duly noted and for your kind words about Optima Villas.

We look forward to welcoming you back soon.

5つ星のうち4の評価

Vista Montana

We had a wonderful 10 day stay at Vista Montana. As always with Optima Villas the villa was immaculately clean inside and around the pool area. The pool was cleaned twice during our stay and we had a mid stay clean after 7 days providing us with clean towels and a change of bed linen which was lovely.
The pool area has many places to sit in the sun and shade and the furniture is very comfortable. Unfortunately the poolside shower was not working which we did report to Optima but was not rectified during our stay.
Inside the villa is very well furnished and bright and the kitchen provides everything you need and is very well equipped.
This is the 4th Optima Villa we have stayed in and it is the first that has not provided a fan. There is payable air conditioning but there are times when a fan is sufficient in a room and the air conditioning is not required. Optima did advise us during our stay of a rental company who provide fans.
Overall this villa is excellent, there are a couple of side gardens outside the dining room and bathroom which are a bit untidy and overgrown and which need attention but this would not stop us from staying here again.
We are really looking forward to returning later this year.

2026年5月5日
自発的なレビュー
5つ星のうち4の評価

Fantastic stay at Casa Salada

Fantastic stay at Casa Salada, everything there that we would need. Lovely welcome hamper, beautiful villa with stunning views. Only downside for me personally being on the shorter side, I found the key lock box too high up and very fiddly due to the height.

2026年5月2日
自発的なレビュー
5つ星のうち4の評価

Casa elisabetta

Just back from a stay in Casa Elisabetta. Been using Optima villas for over 10 years and this is the first time I've not been overly impressed with Optimas response whilst on holiday and the accommodation.

Pros:
*Secure entry complex which was quiet and next to a little mini supermarket at the base on Montana Roja.
*Plenty utensils in the villa
*Usual welcome pack from optima which is appreciated.
*TV channels excellent.
*WiFi throughout
*Good for smaller family holiday

Cons
*Beds uncomfortable.
*Tired and dated decor inside with marks on the walls.
*Showers needing updated
*Layout was a little strange with some sliding doors not feeling 100% secure at the back.
*Washing machine broken on arrival. Reported on day 2 of holiday as needed to wash child's clothes. Optima took 3 days to rectify this after saying it was delayed until the day before we were leaving to go home. Explained how disappointed I was of this and they eventually said one would be replaced in 2 hours time. They fixed the issue but taking 3 days with a slower email communication update on the situation wasn't their usual service we had in the past from them. Not sure why this was this time but nonetheless they sorted it thankfully.

*Sofas in the living areas were stained and very very uncomfortable.

*Table in hallway screwed to the wall a hazard for banging toes on, getting in and out of the front door.

*Pool had green round the sides until the last day when two Pool cleaners came in and cleaned it properly. Sadly this wasn't done for us arriving for our weeks holiday.

*30-40 min walk to the main playa blanca harbour. Walking didn't bother us too much. Just a little further than previous stays.

2026年4月11日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Thank you for taking the time to leave a review after your stay at Casa Elisabetta.

We are sorry that this time the standards within the villa and the service you received fell short of the usual high standard you would expect from Optima Villas.

We have noted the main areas of concern following your stay and will share these with the maintenance and housekeeping teams.

We hope your next stay with Optima Villas is just as memorable and impressive as the wonderful holidays you’ve already enjoyed with us.

5つ星のうち5の評価

Both the Villa Keira and the company were great.

We recently had a great stay at Villa Keira end of March 2026. The company were really responsive when I had questions and were really accommodating to our needs with early check in and late check out. Villa was great with a fabulous pool. Lovely and warm despite the cooler conditions in March and the challenging recent weather.
Only had one disruptive nights sleep with the wind but that’s no reflection on the villa.
Lovely hot tub area and very private.
Would highly recommend the villa and this company. Will stay again

2026年3月25日
自発的なレビュー
5つ星のうち5の評価

Just stayed 7 nights at Casa George in…

Just stayed 7 nights at Casa George in Faro Park area of Plsya Blanca. Fantastic vill. It was absolutely spotless and comfortable and well equipped. Again fantastic service from Optima Villas. This the best villa letting company i have ever used. Really quick response to any issues you may have and are genuinely caring. Have booked yet again with them for June.

2026年4月5日
自発的なレビュー
5つ星のうち5の評価

This is our Second Holiday with Optima…

This is our Second Holiday with Optima Villas. They just do everything to a high standard from Quality of Villas, advice, communication, right through to the well thought out Welcome Pack. Really enjoyed our holiday🙂

2026年4月4日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Hi Giles, We are really pleased that you enjoyed your stay at Casa Miró with us. Thank you for your positive review. Best wishes, Optima Villas Team

5つ星のうち4の評価

We stayed in Villa Ciocco

We stayed in Villa Ciocco. As other reviews have said, the Villa is a little rough around the edges, nothing major but it would make it a 5 star experience if a few things were updated and replaced. The dishwasher wasn’t working well and my husband had to clean it all out. The pool and outside areas are lovely, the heated pool was perfect and the kids spent hours swimming. It’s in a lovely spot with stunning views of the sea. In easy reach of most things with a car. You could hear the entertainment from a nearby hotel most evenings, but it wasn’t loud and finished by 10pm. All in all we had a great holiday and would go back to the Villa for the outside space and easy proximity to Playa Blanca and the surrounding areas.

2026年3月28日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Hi Charlotte, Thank you for your positive review - we would welcome you back again should you decide! We are communicating your comments to the owner for his consideration. Best wishes, The Optima Team

5つ星のうち5の評価

Just back after a wonderful stay in…

Just back after a wonderful stay in Casa Azul in Playa Blanca. Our first time trying the villa life and it did not disappoint!!! The house was lovely and exceeded our expectations. The kids loved the heated pool and we spent our days lounging around the pool and enjoying the beautiful sunshine. The villa is in a quiet area about a 20 minute walk to the seafront - great to get the steps in each day! Plenty of towels including beach towels, a very well equipped kitchen, comfy beds, powerful showers, washing machine, dishwasher, iron etc as well as board games, cards and books too! Really appreciated the very thoughtful welcome pack too as we arrived late in the evening. Would highly recommend Optima Villas based on our stay.

2026年4月5日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Thank you for the 5* review - we are delighted you had a wonderful stay at Casa Azul with all that it offers.

We hope to welcome you back again soon.

5つ星のうち5の評価

We had a wonderful time staying in…

We had a wonderful time staying in Puerto Mar apartment, serviced by Optima Villas. The apartment was in a central location in Playa Blanca, near to shops, bars and supermarkets. It was very comfortable and clean with an outstanding view of the sea. We will definitely return!

2026年3月23日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Thank you for the wonderful review. We are delighted to hear you had a great time. Those sea views are fantastic aren't they?

We look forward to welcoming you back.

5つ星のうち3の評価

We were given this villa as our booked…

We were given this villa as our booked one was flooded, it was cheaper but you get what you pay for. Villa was very miminal, beds were very comfortable, linen and towels very good, plenty of china etc. Welcome pack appreciated but would have liked some salt and pepper. Bbq was unusable due to heavy rust as was shower head in ensuite bathroom. No greenery outside and very sterile. Swimming pool cover straps broken. Very quiet area as mostly residential. We would not return to this villa but will always use Optima for further bookings as we have done before, great communication.

2026年3月18日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Thank you for your review. It was unfortunate that due to a water leak you were unable to stay at your original choice of villa for which we apologise.

We appreciate the feedback you have given and we will ask our maintenance team to address the issues you have raised.

We are delighted to hear you will be booking again with Optima Villas in the future and we look forward to welcoming you back.

The Optima Villas Team

5つ星のうち5の評価

Excellent Service

Our 3rd stay in Casa Olivia and our 10th stay using Optima. Cannot fault the service from Optima, lovely welcome pack , prompt response to query and very well equipped villa.
11th sray booked for November, but we may well return before then.
Highly recommend Optima to anybody looking to book a villa in Playa Blanca.

2026年3月25日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Thank you for the wonderful review! We are delighted Optima is your first choice when booking villas in Playa Blanca.

It's also great to hear that the lovely Casa Olivia is your villa of choice too.

We look forward to welcoming you back for your 11th & possibly 12th visit!

The Optima Villas Team

5つ星のうち5の評価

We stayed at Villa Su Casa

We stayed at Villa Su Casa. The weather was bad when we were here and we lost power and water. Rachel was so attentive and ensured all was restored very promptly. The Villa was very clean and we felt if we had any problem that Rachel and team responded brilliantly.
Playa Blanca is only a ten minute walk and if we needed to leave the Villa all was on our doorstep. Look forward to coming back again.

2026年3月18日
自発的なレビュー
Optima Villas ロゴ

Optima Villas からの回答

Thank you for the great review - we have passed your comments on to Rachel and the rest of the team.

We are sorry that the weather wasn't at its best and impacted your stay.

We look forward to welcoming you back soon, hopefully with better weather!

The Optima Villas Team

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