Optimum is the worst Internet provider on the planet
We have been a customer of Optimum for over three years, not by choice. There are a monopoly in our area and they provide horrific service and terrible customer support. We are currently in a nine day Internet outage,not our first, with more than eight technicians coming out to unsuccessfully reinstate our service. Every time a technician comes out and does one small part of the larger process that needs to be completed they close out their ticket and the system assumes that our service has been restored. What kind of technology company is this? I have never seen such incompetence in my entire lifetime and I’ve been in business for a very, very long time.
Optimum - 86th Street - Brooklyn からの回答
Hi Connie. We would be glad to have the opportunity to address any additional concerns you’re having so that we can better your experience going forward. Please feel free to email us at BrandReviews@Optimum.com. Thank you. ^Luthfi