OptiOut からの回答
Thank you so much for your kind words!
We're thrilled to hear you had an excellent experience with us. We truly appreciate your support!
Best Regards,
Albert from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
企業情報
当該企業による記述
See clearly. Enjoy outdoors freely! Is it possible to put high quality prescription lenses in sunglasses and goggles? Yes, of course, this is why OptiOut was widely recognized! OptiOut is an emerging brand selling affordable prescription sunglasses and goggles for men, women and kids. As we have been successfully serving customers through local stores since 2020, we created the OptiOut online brand in January 2025 to connect more customers around the world. At OptiOut, we are passionate about enhancing your outdoor experiences through our premium range of sunglasses, goggles and Rx inserts. Born from a dedication to quality eyewear, we are happy to provide you with the perfect blend of style, performance, and protection all the time. OptiOut comes with two concepts: "Optimized Outdoors" and "Optical Outdoors".
連絡先
4.3
優良
15件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
OptiOut からの回答
Love hearing this! Simple and spot-on - that's how shopping should be. Thanks so much for your support and kind words.
Best Regards,
Albert from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
OptiOut からの回答
Thank you Jon!
Love hearing this! Our Tom sunglasses were designed with young athletes in mind - so glad it's working well for your baseball star. Thanks for sharing - enjoy the season!
Best Regards,
Lucy from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
love the product!!!
2026年2月10日
OptiOut からの回答
Love hearing this! Thank you Paul for your support - means the world to us. Happy adventures!
Best Regards,
Lucy from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
CHOICE , DELIVERY & SATISFACTION
CHOICE OF PRODUCT WAS HELPFUL & WHAT WAS ORDERED ARRIVED AS PLANNED WITH NO ISSUES
2026年2月9日
OptiOut からの回答
Thank you for sharing your experience! It's great to know you found what you needed and everything arrived as planned. Happy adventures with your new gear!
Best Regards,
Lucy from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
OptiOut からの回答
Thank you so much for the 5-star review! We're thrilled to hear you're happy with your RX insert for ski goggles—fast service, accurate lenses, and great pricing. Enjoy crystal-clear vision on the slopes!
Best Regards,
Lucy from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
Excellent pre sales help and advice
I needed to make some enquiries before I made a purchase. Albert from customer services was extremely helpful and patient with me when I repeated asked further questions. Once I had chosen my cycling glasses and placed my order, I received emails telling me each stage of the process and and new glasses arrived within 2 weeks. Excellent service.
2026年2月2日
OptiOut からの回答
Thank you so much for the wonderful review! We're thrilled to hear that Albert was able to help you with patience and clarity throughout your decision-making process. Providing detailed support is something we truly value, so your kind words mean a lot to us.
I've personally passed along your compliments to Albert — he was absolutely delighted to hear that his assistance made a difference in your experience.
Thank you for choosing us for your prescription cycling glasses. We hope your new glasses bring you many clear and enjoyable rides!
Best Regards,
Lucy from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
Very good price and very high quality
Very good price and very high quality. I was impressed with the lens clarity and the price for a fairly complex lens that included prism correction and stigmatism correction. I would have appreciated some sort of instructions on how to install the lenses in my ski goggles.
2026年1月4日
OptiOut からの回答
Hi Mike,
Thank you for taking time to share your experience!
Our latest Rx insert for ski goggles("Rush" model) can be installed in seconds. There is an installation instruction video in the product description on the page but it seemed you had missed it.
You can also watch it in our Youtube account - https://www.youtube.com/shorts/0SxeH9XX9sM.
If you have further questions, please don't hesitate to let us know - info@optiout.com. Thank you!
Best Regards,
Albert from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
Great product and service
Great product and service. Arrived as promised and in the time scale indicated.
2025年12月31日
OptiOut からの回答
Thank you Tom, for the fantastic review!
So glad to hear that you're happy with our ski goggles with Rx insert, and our service. It's our goal to be your trusted gear partner. See you on the slopes!
Best Regards,
Joshua from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
Really great product
Really great product - arrived so fast and fit my ski goggles perfectly I wanted to wait till I used them for my honest review and they really are incredible!! 10/10 would reccomend and the customer service was great!
2025年12月30日
OptiOut からの回答
Thank you Kimberly for taking the time to share your fantastic experience!
We're delighted you love our Rx inserts and service. We'll keep up the good work.
Best Regards,
Joshua from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
OptiOut からの回答
Thank you ian for the fantastic review and for trusting us with your eyewear needs!
Best Regards,
Albert from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
Works great for my 20/50 vision!
I was very happy with my goggles. Good anti-fog & overall fit
2025年12月20日
OptiOut からの回答
Thank you Beth for the excellent review! We're so glad our anti-fog technology and fit met your expectations – that's our mission.
Enjoy every clear run!
Best Regards,
Albert from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
Amazing!?
I had an amazing experience with optiout. I needed prescription inserts for my snowboard goggles. I ordered and when the first shipment got stopped during shipping, the support team immediately sent me a new pair.
This really saves my trip! Would have been miserable without them. Thank you so much!
What made it even better was the fact that the first shipment still showed up and now i have a backup pair.
I will definitely be recommending optiout to friends.
5+ stars thank you
2025年11月28日
OptiOut からの回答
Our pleasure!
Thank you so much Ken for taking the time to share your experience
We are thrilled to hear that our prescription inserts saved your ski trip. Truly appreciate your trust!
Best Regards,
Albert from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
be prepared to wait
be prepared to wait. i should have known, when my bank caled asking if this was a fraud charge.... i STILL havent gotten my inserts. guess im out 50 bucks.
2025年11月8日
OptiOut からの回答
Hi Austin Scott,
This is Albert from OptiOut.
We sincerely apologize for the frustration and concern this situation has caused.
We want to assure you that this is a legitimate order, and we are here to make it right. Let me provide an update on your order #optiout2019 for the Prescription Ski Goggle Insert.
You placed your order on November 8th with our free Standard Shipping option. As outlined in our shipping policy, custom prescription lenses require 3-5 business days for production before they ship and Standard Shipping time is 8-10 business days. Your order was completed and dispatched on November 13th, and a shipment confirmation email with tracking details was sent to you that day.(if you didn't find it, please kindly check your spam email folder.)
According to the tracking information, the local carrier attempted a delivery on Sunday, November 23rd, but it was unsuccessful because the delivery address was listed as a business that was closed. The status was updated to "Delivery Exception, Business Closed."
To resolve this immediately, we have already contacted the shipping carrier to request a re-delivery as soon as possible. We will also follow up closely to ensure your package reaches you.
We understand that waiting can be frustrating, but the processing and shipping timelines for your order have been within the estimates provided at checkout. We truly hope this clarification helps and that you will soon have your inserts.
Please feel free to contact us if you have any further questions - info@optiout.com. Your satisfaction is very important to us.
(I also sent you an email and a txt message for your order update in case you lose something important)
Thank you!
Best Regards,
Albert from OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
Happy with the ski goggle inserts
Happy with the ski goggle inserts, haven't used them yet but the prescription lenses are spot on
2025年9月12日
OptiOut からの回答
Glad to hear that you're happy with them! Thank you very much Floyd!!!
Best Regards,
OptiOut Customer Service Team
info@optiout.com
https://www.optiout.com
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。