Orbis Ways レビュー 476

TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jorge was brilliant from the moment I contacted Orbis Ways. Fast response to any queries I had and he made the whole process of booking very easy. The trip was amazing. Would definitely recommend Orbi... もっと見る

5つ星のうち4の評価

Well-organised trip with advance detailed documents, hotel accommodation nearly all up to standard, luggage transfer excellent. Only two sub-standard points: the breakfast at the first hotel (Hotel A... もっと見る

5つ星のうち5の評価

Even though I booked only a week before departure the trip was arranged perfectly. Good hotels close to the route. No issues at all with shuttling of luggage. It makes for a care free pilgrimage.

5つ星のうち5の評価

Erstmal ein dickes Lob an Carmen Graef, vor allem Ihre Geduld und immer mit freundlicher Professionalität. Letztes Jahr unternahm ich den Jakobsweg von Porto nach Santiago. Es klappte alles wie am Sc... もっと見る

企業情報

  1. 旅行代理店

Orbis Ways について

当該企業による記述

Orbis Ways - World Leader in Walking Holidays

Orbis Ways

Orbis Ways is the global leader in walking holidays around the world. All our walking holidays include accommodation in charming hotels, luggage transfers between stages, and 24-hour telephone support service. With Orbis Ways, you have 100% satisfaction guaranteed as we have a team of experts in hiking trips.

Our offerings go beyond the ordinary, providing you with accommodation in enchanting hotels that blend comfort with the local charm, ensuring your nights are as splendid as your days. We understand the importance of seamless experiences, which is why we manage all luggage transfers between stages, letting you focus solely on the joy of walking. Moreover, our dedicated 24-hour telephone support service is always at your fingertips, ensuring peace of mind from start to finish.

Choosing Orbis Ways means opting for 100% satisfaction. Our team, composed of seasoned walkig holidays experts, is passionate about creating journeys that inspire and rejuvenate. Whether you're a seasoned hiker or embarking on your first walking adventure, we tailor every trip to meet your desires, fitness levels, and dreams.

Ready to embark on the journey of a lifetime? Request a free quotation today through our website or by sending an email to info@orbisways.com. Let us show you the world as you've never seen it before, with the assurance of Orbis Ways' quality, care, and expertise guiding you every step of the way.

For more information and to start planning your next hiking adventure, visit our website: Orbis Ways.

100% Satisfaction Guarantee

当該企業による記述

Orbis Ways stands out as the premier global travel agency for walking holidays
Expertise and Passion: Our team is composed of seasoned professionals and passionate adventurers who have firsthand experience on the trails. This deep understanding and love for hiking ensure that every trip is expertly crafted, offering routes that are both challenging and rewarding.

Seamless Experience

100% Satisfaction Guarantee

100% Satisfaction Guarantee
Our commitment to excellence is reflected in our satisfaction guarantee. We are dedicated to providing an outstanding service that meets your expectations, ensuring that your hiking vacation is nothing short of spectacular.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

476件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 21%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Well-organised trip with advance…

Well-organised trip with advance detailed documents, hotel accommodation nearly all up to standard, luggage transfer excellent. Only two sub-standard points: the breakfast at the first hotel (Hotel America in Ferrol) was frankly not enough, although the accommodation was lovely. The Pension vilanova in Sigueiro was nowhere near good enough (and in fact we paid to move to different accommodation) - the room was dark and smelled, the 'restaurant' was ready meals with a microwave, and the hotel was 2km out of town

2026年4月8日
5つ星のうち5の評価

Camino de Santiago

I had a fantastic experience with Orbis. Everything ran smoothly from hotels to baggage transfer, the staff was professional and friendly, and I truly felt supported throughout. I have no complaints at all—highly recommended!

2026年3月15日
5つ星のうち5の評価

Quickly arranged good trip

Even though I booked only a week before departure the trip was arranged perfectly. Good hotels close to the route. No issues at all with shuttling of luggage. It makes for a care free pilgrimage.

2026年3月29日
5つ星のうち4の評価

We were first time walkers and the…

We were first time walkers and the company had some good advice. The hotel booking system and luggage transfer worked really well. Overall the accommodation was comfortable and clean. However, one evening the room was more like a hostel than a bnb or hotel room. Also, some of the check-in addresses were not quite accurate
The walk itself is beautiful but in places a challenge as a lot of the paths are through sand dunes, cliff tops and quite steep in places The weather was kind to us and would think in the heat it would be very challenging (especially if you’re a novice) A great experience and yes I would recommend Orbis Way If you fly back from Lisbon and plan to travel back from the last stop check your flight times. There was only 1 bus that suited our flight time back to London (might be different in the summer) and the drive took 3 1/2 hours. We just about made the 4pm flight.

2026年3月22日
5つ星のうち5の評価

Great trip over 5 days

The trip was well organized.
The hotel selection was perfect for our needs except for the day we arrived in Azura.
After walking 29km ( if option selected) all you want to do is relax.We had to ring for our transfer,we arrived around 2pm and rung 5 times, WhatsApp, landline,mobile no answer,20 minutes later we got a call back ,taxi was there in minutes ,( no issue).
Arrival good at hotel,checked in and told about dinner and breakfast.
Room nice ,very old and boutique.
Bed very comfy but wood was very creaky so everytime you moved it was noisy.
No hot water or heating and all we wanted was to relax after 6 hours walking.
I went to reception to tell them ,and was told they were using the boiler for washing dishes in the restaurant and it would be on soon..
Dinner very disappointed no choice,only soup which I didn't like beef cheek with 3 little potato,then dessert..no wine beer or soda just water included.To be fair the chef did see I didn't eat the soup so gave me some chicken pastry thing.
Breakfast was disappointed again,no juice,stale cereal,not good selection.
This was probably a dear one to stay at looking at the price of drinks ,there's nothing around so you are stuck in the room.
If I was a spiteful person I would ask for a refund for this stay..
I would recommend staying in the town like all the rest ,with a better selection for dinner .
I got to give O Pino the 100% *5* the location straight off the trail ,the rooms,the service the food was exceptional, choosing off a menu ,not a pilgrims one either,breakfast excellent too ,it was a relief spending the night here after the Casa Brandariz.
I would recommend Orbis ways but always read reviews ..But we read bad reviews on O Pino and loved it ..
Enjoyable trip .. Looking at the next one
Thank you

2026年3月12日
5つ星のうち5の評価

Sehr Zufrieden

Buchung (sehr Freundliche hilfsbereit Kontakt Person)
Unterkunft hab ich könne zum Teil schön geniessen aber sehr zufrieden! Gepäck Transport alles sehr gut Organisiert.
Bin im allem Zufrieden und denke schön an der nächsten Erlebnis mit Orbis Ways

2026年3月5日
5つ星のうち2の評価

Last year we booked our full Camino…

Last year we booked our full Camino walk from Porto to Santiago de Compostela. During the trip one of us was injured and, after a hospital visit, the doctors ordered us to stop.

We had purchased full travel insurance, along with bag transport and accommodations through the service. The bag transfers and lodging arrangements were well organized and helpful. From a planning standpoint, the service itself worked well. (once on the road, we had the issue, it became difficult to connect to a person).

Unfortunately, when it came time to request a refund for the remaining accommodations and services that were to be covered by the insurance policy, the experience was very frustrating. For several weeks we received no response. When the process finally started, it took months of calls and being passed between different departments and the insurance company. In the end we received less than $200 USD.

My recommendation is to read the fine print carefully before purchasing your Journey (It's worth every step) get the travel insurance. Also, if you are traveling in the winter, request heating in your room. The Camino, has many places that do not have air conditioning. Most of the time you will not need it, but when the heat and sun exposure are intense, it can make a big difference.

Despite our experience with the insurance claim, the logistics service itself was helpful. Our situation was unusual because we had to stop the journey due to injury and weather conditions. BTW, make sure you are not walking 34Km in one day, most of the days were planned between 17-20 KM, that was great.

2025年5月13日
自発的なレビュー
5つ星のうち2の評価

Haven't taken the trip yet but things are already wrong...

Haven't taken the trip yet and they've already got me worried. My rep seems to only respond when she is not "busy with something else". I asked for suggestions for extending the trip by a day - she had none. By the time I figured out for myself how to spend the extra day, I was told the trip would cost almost $1000 more (same number of days, nights, transfers) and she didn't even quote it the way I requested. I should have known when I had to go back and forth with her so so many times to get it right that something wasn't right. I already paid so now I am stuck praying that she didn't screw it all up...

2026年2月24日
自発的なレビュー
5つ星のうち5の評価

Weitere vertrauensvolle Buchung mit Orbis Ways

Erstmal ein dickes Lob an Carmen Graef, vor allem Ihre Geduld und immer mit freundlicher Professionalität. Letztes Jahr unternahm ich den Jakobsweg von Porto nach Santiago. Es klappte alles wie am Schnürchen. Die Unterkünfte präsentierten sich als sowas von sauber und freundlich.
Dieses Jahr reise ich nach Porto Covo und laufe den Fischerpfad nach Sagres. Auch da bewunderte ich Carmen, da ich zweimal den Reisezeitpunkt verschieben musste. Natürlich sehe ich nun alles lässiger, da ich Orbis Ways nun voll vertrauen kann. Heute erhielt ich die Unterlagen. Sortiere ich gerade ein und freue mich riesig darauf. Ich hätte auch 10 Sterne gegeben, aber die habe ich nicht gefunden ;-)

2026年2月20日
自発的なレビュー

フラグについてのプロセスに従って、Trustpilot がレビューを評価中です。

5つ星のうち5の評価

Muchas coordinación

Todos los servicios contratados (hoteles, transporte de maletas y desayunos) estaban muy bien coordinados. No tuvimos problema con ningún servicio, al contrario, ayudaron a estar muy enfocados y disfrutar el camino de Santiago

2025年12月10日
5つ星のうち1の評価

Hello people please read it .

Hello people please read it .
I had a terrible treat by Orbis way I don't really believe they have 4,5strats..!!! During my 10days from Sarria,they put me an isolated dirty plase without bathroom in the room (which should have been),no sheet on bed just dirty coverd on noisy metress,dead insect styed on the curtain,clumps of hair on the floor, also found next morning several dead bedbuggs ..!! I took all photos,sent it to the office lady Sofia who had been dealing with me before it started.She responed "thank you for let me know,I let office know about it.She didnot say "Sorry" nobody contacted me for several days, I had a night time phovia ,couldn't sleep well of course,but had to continue my journey. I sent e.mail ,said,you stolen my money I paid,$180.00+ daily,only three places were normal hotels,others are horrible situation like no soap in the tiny shower room,all rooms are put together..far from convenient.. area etc. She,Sofia contacted me the last day of my journey,asked me, "where that happened MS.Marshall,the bedbuggs bite you?we have to figure it out for the next" Believe me it is the TRUE she did it without Sorry still.. !! She also lied to me that they are "Santiago way"I asked twice,but the same respond which was not true because I called the head office of Santiago way after done.
You know what happened? She e.mailed me since I came back a month ago,said, "Sorry for e.t.c we made a decision to pay for you 100euro,please let me know". I said,no,you don't know how much I had had a hard time to continue my journey in many ways even my back itching..I don't need money,instead let people know my experiences as many as possible. I heared from solo hiker that it's a lot better to make a plan yourself she had luggage delivery service,room reservation.Rural area in Spain hotels are cheap between 20 to 50 Euro I asked solo hikers. A lot savings than pay Orbis Ways which terrible agency I could say. Thank you for dealing with my English second language. Orbis way cannot criticized me !

2025年9月29日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報