Orbit Design Agency レビュー 

42
•
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Such a wonderful team, ready to help you in many ways. Eddie Martin and David Morgan assisted me in the whole process, came up with brilliant ideas, becoming friends in a short amount of time, liste... もっと見る

企業が回答しました

5つ星のうち1の評価

Don't hire the company. They never deliver what they promise. All name are fakes. The good reviews are written by their family and friends. There is a bunch of unsatisfied customers. I'm considering l... もっと見る

5つ星のうち5の評価

I have personally been working with Sam Jones and Alan Fernandez since March on a rather large database project. I can confidently say the end result is something our company is very proud of and wil... もっと見る

企業が回答しました

5つ星のうち5の評価

Hi, I just want to say that I am more than happy I got to work with Sam Jones. He has been extremely helpful, courteous, polite and shown expertise in his craft throughout the project. He was always... もっと見る

企業が回答しました

企業情報

  1. デザイン事務所
  2. ・
  3. SEOサービス
  4. ウェブ コラボレーション プラットフォーム
  5. ウェブサイト デザイナー
  6. ソフトウェア企業
  7. マーケティング エージェンシー

当該企業による記述

Orbit Design Agency is a team of creative, interdisciplinary, and skilled professionals striving to help businesses of all shapes and sizes reach their digital objectives. Whether you need help with designing a logo, developing a presence on the website, or with content marketing, Orbit Design Agency wants to help. The company offers a secure money-back guarantee, and 24/7 client coordination and clients have 100% ownership rights (after the project is complete).


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

42件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

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3.7

すべてのレビュー

(42)

過去12か月のレビュー数: 0件

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5つ星のうち1の評価

Learn from my mistake AVOID AT ALL…

Learn from my mistake AVOID AT ALL COST...
If you read NO OTHER review you should absolutely read this one... This company does not exist in the US. Which is not a big deal until you try and sue them... They say they are operating out of San Jose... NOT TRUE It is a vapor ware company that takes your money, promises big and then is incapable of delivering ANYTHING of value or quality.
I was initially going to contract with these folks to have them do side work for me... lost a $20k deal because they couldn't deliver... They were also meant to be doing my wife's site at the same time, 18 months later the site is still not fully finished, and got hacked... I attempted to get their help to get it fixed and they basically left me to try and fix it myself...!
Have you ever had to recover a site from a hack?? Hire this company and you may find out how fun that is... They have NO SUPPORT... It's abysmal at best!
I thought that was what I was paying them for...My site has now been down now for WEEKS!!
So 18 months of work on a site they never delivered correctly and then got hacked 3 weeks later...
OH YEAH... I also paid in advance for services which I had eventually had to cancel due to absolute frustration with them... NEVER GOT A REFUND... They still owe me over $2000 (which is why I know they don't exist in the US)...
This is one of those companies that should be on a watch list of some kind! Seriously, take my advice, proceed at your own risk my friends...

2022年8月6日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Hi,

we do hope you're doing well and are in high spirits. We here at Orbit Design Agency express deep concern about the bad experience you have gone through in this industry. However it would be remiss of us if we fail to mention that we have not found any transactional documents which would prove that we have worked on a project for you. Additionally, our refund policy team caters to every individual’s case and then determines whether or not they are liable for a refund. Moreover, we take pride in making sure that our sites are above the industry standards, which includes making them ironclad unhackable. That being said our agents would be more than happy to aid you in ensuring that your website is never hacked. We will be waiting for your query.

5つ星のうち5の評価

Sam Jones was great to work with while…

Sam Jones was great to work with while building our Shopify website! He was very responsive and hard working during our the development!

2022年11月4日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback, Marc Eastin. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

I have personally been working with Sam…

I have personally been working with Sam Jones and Alan Fernandez since March on a rather large database project. I can confidently say the end result is something our company is very proud of and will use for years to come.
These guys are great at what they do. This database isn't a throw-it-together and call it a day job. It stores tens of thousands of customers' information while allowing us easier communication and tracking of orders, which in return will save thousands of hours of labor in the long run. They truly have done a great job. Thanks guys!

2022年3月15日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback, Trenton Sherrill. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

5つ星のうち1の評価

Orbit Design Agency is a scam

I had hired Orbit Design Agency to fix up my website back in August of 2022. They sent multiple samples of website layouts and logos which were horrible. I gave them many opportunities to make revisions of their work but each time they failed to provide any samples that looked professional. I never approved their work. I asked for a refund. They sent me an email saying a refund would be issued on 9/26/22. This was a lie. I contacted them multiple times in early October regarding my refund and they said "it was being processed." I disputed the charges with my bank and Orbit had the nerve to claim I violated their terms and didn't qualify for a refund.
The bottom line is that this company doesn't operate in good faith. They're phonies. After reading client reviews elsewhere, they apparently have a reputation for scamming people out of their deserved refunds. I am still pursuing my refund.

2022年10月20日
自発的なレビュー
5つ星のうち5の評価

Working with Orbit has been unbelievable

I am very happy with the website design and logo Orbit created for my company. Shout out to Eddie Martin and David Morgan as the project managers for my account.

Orbit is providing maintenance services for the next 3 years and I am looking forward to this continuing relationship.

2022年10月12日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback, Gwen Bernardo. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future! 

5つ星のうち5の評価

Sam Jones

Sam was very willing and help throughout the process from start to finish. He was always ready with a solution and responded quickly to my calls and emails.

2022年10月12日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback, Gracia. We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future! 

5つ星のうち1の評価

DO NOT USE THEM!!!!

DO NOT USE THEM!!!!! horrible customer service, tell you one price up front then it just keeps getting more and more expensive after the 2nd time of them needing additional money I said no, and they would only offer a 33% refund even though they said one time fee of 2,700

2022年10月3日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Gertrude,

We received an order from you on the 13th of September. After placing the order, you were completely unresponsive until the 13th of October. Our team tried getting in contact with you numerous times, but you were completely unresponsive.

We have documentation through the portal that we use to interact with all of our clients. That is teamwork.

Although you mentioned that, you don't want to continue the service, So, in accordance with our policy, we refunded you the amount, and we also shared the refunded invoice and our merchant receipt for your convenience.

However, our team went above and beyond by offering to restart your project whenever you want in the future.

The offer is still valid, and we will consider it.

Thanks,
Team Orbit Design Agency

5つ星のうち1の評価

Don’t Hire!

Run! The worst professional experience I’ve ever had. I paid $3k for a website design (although I was initially quoted $1100) that was quoted completion with 2-3 weeks. After 3 months+ I still do not have a website. I completed things myself that I paid them to do, provided what they needed and when I brought my concerns to this company, they blamed me for the delay. It’s truly been a terrible experience and I regret ever going with them.

2022年9月1日
自発的なレビュー
5つ星のうち5の評価

Such a wonderful team

Such a wonderful team, ready to help you in many ways. Eddie Martin and David Morgan assisted me in the whole process, came up with brilliant ideas, becoming friends in a short amount of time, listening carefully to my needs and worries, they both know how to make your days feel better, they explain a lot of thing necessary to consider when starting a new business.
I like they way they’ve been patient with me over the phone and over everything.

2022年8月9日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Mpiya kafikiri. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

Excellent

Eddie Martin and Joe Wilson handled my case. They were in constant communication with me. They helped tailor the site to exactly what I wanted and did all the work for me. My website is active, accepting applications and running very smoothly. All that for a lot less than other service providers

2022年8月2日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Keith Walter. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

I am very pleased by the service that I…

I am very pleased by the service that I got from Orbitdesign. The team that assigned to me represents the highest levels of customer service I have experienced. I believe he had my interest at heart and being available for my request and responding promptly, understanding my concerns and solving all the issues I requested. I would like to Thank you both teams that develop my website. They exceed my expectations. Thank you Mark and David!

2022年7月23日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Tsegerada Tamerat. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

Sam Jones worked very hard on my…

Sam Jones worked very hard on my website and was tried his best to make him self available to me when i need to chat. This resulted in a finished product that I am very happy with. Sam Jones showed great work ethic and subject matter expertise.

2022年7月2日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback William Hazell. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

Great Customer Service

Really enjoyed working Orbit Design Agency. Sam who was the project manager, did an awesome job on our website. He was very patient, and responded quickly with us when requesting and or editing the webpage.

2022年7月1日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Clarissa Couch. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

project manager Eddie martin

I would like to thank orbited and Eddie martin for the great job.

2022年5月21日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Ambrose Lee. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

Jason Lynch

Jason Lynch, Joe Parker and their team where so helpful in getting my website up and running and looking just the way I wanted it. They helped me with everything I needed to get my website out there for my customers to see. Thank you.

2022年5月19日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Vicki Morse. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

Eddie Martin

Eddie Martin was helpful. a good listener, respectful and knew what he was doing. He is a credit to your company

2022年5月13日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Mary. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

Thomas is a wonderful representative of…

Thomas is a wonderful representative of Orbit Design Agency. I don't know how this will work out, but my first impression is good. The agency itself is first to pop up in my search, the messages are clear, the site works pretty well, their portfolio shows some beautiful images and text, the prices are relatively low, and they guarantee their services. The main reason I signed up is that I had an exceptional experience chatting with and speaking with Thomas. He seemed to understand me and my needs and he did an excellent job of assuring me that they will be fulfilled. If the entire team is like Thomas, I will be satisfied beyond my expectations. Thank you, Thomas.

2021年11月17日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Pessie Finn-Stein. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

5つ星のうち5の評価

Thank you so much !

Hi, I just want to say that I am more than happy I got to work with Sam Jones. He has been extremely helpful, courteous, polite and shown expertise in his craft throughout the project. He was always truthful to his deadlines and I very much appreciate working with him. I highly recommend him to any and all people considering website design in the future, he has been a blessing.
Thank you all
Bodhi Ryder

2021年9月16日
自発的なレビュー
Orbit Design Agency ロゴ

Orbit Design Agency からの回答

Thank you so much for your feedback Bodhi Ryder. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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