OTIC ロゎ
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OTIC レビュヌ 

240
•
TrustScore 5段階評䟡の3

3.1

家庭甚オヌディオ機噚店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

13th of October 2025 I prepaid 266,16 GBP, for iBasso Nunchaku DAC. OTIC never delivered the DAC. And I still have not received the refund they promised. According to PayPal the refund was canceled 1... もっず芋る

5぀星のうち5の評䟡

Super pleased with my new FiiO product, I’d never considered Earphones before but these are Hi-Fi by all description not quite Headphones but dammed close. Coupled with my new iPadpro I am now trul... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Nice fitting headphones, over ear rather than on ear. Comfortable to wear over a whole session. Transmitted noise, rubbing the cable or touching the casing is quite noticable, more so than other hea... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Order never shipped, or showed up, no explanation or anything. they responded once to my emails, but has since stopped responding. no refund. DO NOT ORDER FROM HERE.

䌁業情報

  1. 家庭甚オヌディオ機噚店
  2. AV コンサルタント
  3. 電子機噚店
  4. ハむファむ店

圓該䌁業による蚘述

At OTIC, we specialise in curating a selection of the world's finest audio products from top brands and manufacturers, ensuring that our customers have access to the very best in high-end audio. We understand that for discerning audiophiles, the quality of their audio equipment is of paramount importance. That's why we only stock products that meet our exacting standards for craftsmanship, performance, and reliability. From premium headphones to state-of-the-art earplugs, our product range reflects our commitment to excellence. At OTIC, we are dedicated to providing our customers with a superior shopping experience. Our knowledgeable and friendly team is always on hand to provide expert advice and guidance, whether you're looking for the perfect pair of headphones or need help choosing the right earplugs for your needs. We are proud to partner with Trustpilot, a leading online review platform, to gather and share customer feedback. Our Trustpilot page is a testament to the high level of service and product quality that our customers have come to expect from us. Shop with confidence at OTIC, where you'll find the best in high-end audio products and unparalleled customer service.

連絡先

3.1

たあたあ

TrustScore 5段階評䟡の3

240件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 55に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.1

すべおのレビュヌ

(240)

過去12か月のレビュヌ数: 47件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Never received it

Never received it, dpd put it in a bin on bin day! Still waiting for coms back from you.

UPDATE: received coms from OTIC and they basically told me to do one and claim on my house insurance. absolutely disgusting and rude customer service with emails to prove. PayPal dispute opened as they would not do anything and basically told me "unlucky" AVOID THIS COMPANY AT ALL COSTS!

2024幎7月26日
OTIC ロゎ

OTIC からの回答

Hi Kyle - We asked you to provide some evidence the item was taken from your home. Which you flatly refused. The DPD tracking stated you received the item. Until we get the verification the item was indeed not delivered we cannot provide you with the replacement or refund.

UPDATE - Paypal have now closed the dispute in our favour - Customer has still not shown proof of item being taken/not delivered as requested

5぀星のうち5の評䟡

Bought a cassette player from these


Bought a cassette player from these guys. Yup does what it says on the box. And delivery was quick and when opening their tamper proof sealed envelope it got a bit dusty in here. But yeah time to find a cassette now.

2024幎7月8日
OTIC ロゎ

OTIC からの回答

Thanks for the Feedback - We also have Cassettes available at OTIC - We hope to welcome you again very soon. Thanks

5぀星のうち4の評䟡

Fairly good service

Delivery was a little slow and the box was a tiny bit damaged (as it was essentially just placed in a big envelope) but it’s all good otherwise.

2024幎7月1日
OTIC ロゎ

OTIC からの回答

Thanks for the Feedback - We try our best to have zero carbon shipping. We'll take your feedback into consideration for next time. Thanks

5぀星のうち5の評䟡

Another great experience from OTIC

Another purchase from OTIC. Many thanks to Craig and the team for another great purchase and Five Star experience AA++

2024幎6月17日
OTIC ロゎ

OTIC からの回答

Hi Thanks for the feedback and repeat orders - as a small company we are very grateful to our customers. We hope to welcome you again at OTIC

5぀星のうち5の評䟡

Good Retailer

Speedy, helpful service

2024幎5月29日
OTIC ロゎ

OTIC からの回答

Hi There, Thanks for the Feedback, we hope to welcome you back to OTIC very soon

5぀星のうち5の評䟡

A Mighty Fine Company to Deal With

This is my second dealing with OTIC and I can’t fault them on communication, price or delivery.
Where else do you get the personal touch from one of the co-owners (maybe he doesn’t much to do)?
My latest purchase was not on their website, but my query was answered promptly and the unit sought.
Highly recommended!

2024幎6月4日
自発的なレビュヌ
OTIC ロゎ

OTIC からの回答

Hi Kenny, Thanks for the feedback and repeat custom - We alway strive to give our customers the best experience at OTIC. We hope to welcome you back very soon.

5぀星のうち5の評䟡

Ordered the Shanling ET3 CD transport

Ordered the Shanling ET3 CD transport, OTIC have been brilliant as they kept me up to date on my order and when I changed my mind about which colour I wanted, they replied to my emails very promptly and helped me change my order. I then quickly received the order and could not be happier with the product in first couple of days of use. Recommend OTIC highly.

2024幎5月2日
自発的なレビュヌ
OTIC ロゎ

OTIC からの回答

Hi Christopher - Thanks for the Feedback, we are happy your experience at OTIC was a positive one - be sure to check out our Shanling EH3 DAC/AMP and your reward points

5぀星のうち5の評䟡

Above expectations

Great, fast service
Information regularly updated
Excellent price
Comms of high quality

2024幎5月10日
OTIC ロゎ

OTIC からの回答

Hi Craig - Thanks for the kind words and positive feedback, we hope to welcome you back to OTIC very soon

5぀星のうち5の評䟡

Excellent service all round

Excellent service all round. Sd card didn’t work so they sent me a new one

2024幎4月19日
OTIC ロゎ

OTIC からの回答

Hi Patrick, we are glad you are happy with your purchase. Great product, Thanks for the Feedback

5぀星のうち5の評䟡

Fast delivery. Great service!

Fast delivery.. Item well packed.. Happy with the product and the service.. Highly recommended!

2024幎4月18日
OTIC ロゎ

OTIC からの回答

Hi Simon - Thanks for the review, we are glad you are happy with our products and services, We are always happy to welcome back repeat customers

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