Oudh Shop ロゎ
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Oudh Shop レビュヌ 

456
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TrustScore 5段階評䟡の4.5

4.3

銙氎店
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5぀星のうち5の評䟡

To start off I received phenomenal customer service and support for my orders and always treated as part of a family! The fragrances such as Anfar Vague and Anfar Midnight Frost Intense genuinely have... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was given a bottle of Rose Vanilla perfume from Oudh Shop. It's a beautiful perfume with notes of rose, jasmine & vanilla. It's long lasting too and smells wonderful & very sophisticate. I would def... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I recently had the chance to try two fragrances from Oudhshop, Azalea by Adyan and Midnight Frost Intense by Afnan, and I honestly enjoyed both of them. Azalea feels soft, elegant and really ea... もっず芋る

䌁業が回答したした

䌁業情報

  1. 銙氎店
  2. 化粧品・銙氎提䟛業者
  3. 銙味料、銙料、アロマ補品提䟛業者

圓該䌁業による蚘述

Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

456件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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4.3

すべおのレビュヌ

(456)

過去12か月のレビュヌ数: 40件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

IS THIS A SCAM COMPANY

IS THIS A SCAM COMPANY? ORDERED A WEEK AGO. SAYS DESPATCHED AND DELIVERED IN 2-3 DAYS

RECEIVED NOTHING

NO ANSWER TO PHONE OR EMAILS

IS THIS A SCAM COMPANY?

2025幎1月14日
自発的なレビュヌ
Oudh Shop ロゎ

Oudh Shop からの回答

Hi Mark,

We're very sorry for the frustration caused. We understand your concern, and we want to assure you that we are a genuine business.

Since your order, we’ve significantly improved our service and communication, and we’d like the chance to resolve this for you. Please contact us at sales@oudhshop.co.uk with your order number, and we’ll make it right.

Thank you for your patience.

5぀星のうち1の評䟡

Scam website Do not Order

I have been waiting for my order since 3 weeks. No confirmation came, no delivery arrived. The number is incorrect. No reply to my emails. I have lost my order. 100% sure it's a scam website.

2024幎8月18日
自発的なレビュヌ
Oudh Shop ロゎ

Oudh Shop からの回答

Hi Tahira,

We're truly sorry to hear about your experience and understand your frustration. Your order delay and the lack of communication at that time were unacceptable, and we sincerely apologise.

Since then, we've made major improvements to our customer service and fulfilment process to prevent this from happening again.

Please reach out to us at sales@oudhshop.co.uk with your order number — we’ll ensure this is resolved promptly, including a replacement or refund if needed.

We appreciate your patience and hope to make things right.

– Oudh Shop Team

5぀星のうち5の評䟡

Great fragrances and service

Delivered on time , good info about the Oudh fragrances because it’s difficult to know how something will smell so the descriptions are v important. The bottles are lovely , I will continue to buy from this site , the prices are competitive and comparable to the genuine product prices in Dubai etc . Thanks

2024幎6月28日
5぀星のうち1の評䟡

I ordered online but haven’t received


I ordered online but haven’t received my item till yet

2024幎6月19日
Oudh Shop ロゎ

Oudh Shop からの回答

Hi Razi,

We're truly sorry to hear about your experience and understand your frustration. Your order delay and the lack of communication at that time were unacceptable, and we sincerely apologise.

Since then, we've made major improvements to our customer service and fulfilment process to prevent this from happening again.

Please reach out to us at sales@oudhshop.co.uk with your order number — we’ll ensure this is resolved promptly, including a replacement or refund if needed.

We appreciate your patience and hope to make things right.

– Oudh Shop Team

5぀星のうち1の評䟡

Gave me the wrong Oud

Gave me the wrong oud, Sent multiple messages and still haven’t got back to me to issue a refund. VERY DISSAPOINTED!!! will not be ordering from here again

2024幎6月16日
Oudh Shop ロゎ

Oudh Shop からの回答

Hi Mailka,

We’re very sorry to hear you received the wrong item and didn’t get a timely response — we completely understand your disappointment.

Since then, we’ve made significant improvements to our service and communication to better support our customers.

Please email us at sales@oudhshop.co.uk with your order number, and we’ll make this right as soon as possible.

– Oudh Shop Team

5぀星のうち2の評䟡

Wouldn’t use them again

I was given no email confirmation of my item being shipped. Took 2 weeks to arrive and when it did, the wrong product arrived. I have no use for this product and have been trying to contact them religiously regarding a refund / exchange yet I cannot get through to anyone via all customer service routes. Only giving 2 stars because something actually arrived

2024幎6月2日
Oudh Shop ロゎ

Oudh Shop からの回答

Hi Michaela,

We’re very sorry to hear about your experience and completely understand your frustration.

Since then, we’ve made real improvements to our customer service, communication, and delivery process. We now use Royal Mail Tracked 24 to ensure faster and more reliable shipping.

Please contact us at sales@oudhshop.co.uk with your order number, and we’ll be happy to resolve this for you as soon as possible.

– Oudh Shop Team

5぀星のうち1の評䟡

Havent recieved item

Havent recieved item. Communication is poor and have not been able to get in touch with anyone to query

2024幎6月10日
Oudh Shop ロゎ

Oudh Shop からの回答

Hi Arosa,

We’re really sorry to hear you haven’t received your order and had trouble reaching us. We completely understand how frustrating that is.

Please know we’ve recently improved our communication and fulfilment process, and we now ship via Royal Mail Tracked 24 for faster, more reliable delivery.

Kindly email us at sales@oudhshop.co.uk with your order number, and we’ll make sure this is resolved promptly.

5぀星のうち1の評䟡

Do not order from here

There should be an option for zero stars. I ordered and never received my items. Currently under dispute with my PayPal. After 2 weeks of ordering they sent me a fake tracking number that didn’t even work. Don’t waste your money.

2024幎6月4日
5぀星のうち2の評䟡

***Don't buy, read all recent 1 star reviews!!!

Firstly.

Ordered EXPRESS DELIVERY (1-2 working days) and paid £6.49, but got sent ROYAL MAIL 2ND CLASS *FREE DELIVERY* and arrived on the 4th working day after dispatch, which took 2 days! Lol they "put a note" on my order saying it was dispatched by *Royal Mail 2nd class*, and at the bottom of my order details in the same email it says "express delivery - £6.49" what joke.

Secondly.

Ordered 2 items, one was correct, and the other was the completely wrong item. THE WRONG PERFUME THEY SENT ME ISN'T EVEN ON THEIR WEBSITE!! And... the correct perfume they *should* have sent me is IN STOCK! Leading me to believe they bought the wrong item from another shop and sent it to me lol embarrassing.

So.

I got robbed of £6.49 and a perfume I was looking forward to gift my wife for Eid ul Adha that just passed. And it's the wrong perfume. I got robbed of money and sent one wrong item, theft and dishonesty ever prevalent considering the poor performance of this company as of recent. Theft and dishonesty.

Eid Mubarak indeed. This is the last time I order and support this shop.

I should have read the reviews again since I last did a year ago, it never used to be this bad.

Do me a favour everyone, do not order from this company again. If you do, expect the completely wrong item, or not to receive it at all, and don't order it other than with FREE DELIVERY.

I'm giving it 2 stars because it was a blessing having received it at all.

2024幎6月18日
自発的なレビュヌ
5぀星のうち5の評䟡

The product itself is absolutley


the product itself is absolutley outstanding the oils smell better than my Creed Aventis I have at home the projection is tremendous, Top, and mid and base notes are so sharp and fresh and crisp. I would reccomend the oils to any man who really appreciates fine fragrances but at a fraction of the cost. I

Only downside is that it took about 10 days to arrive.

2024幎5月27日

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