ZOUSZ ロゎ
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ZOUSZ レビュヌ 590

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TrustScore 5段階評䟡の4.5

4.4

毛髪補品店
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5぀星のうち5の評䟡

The first thing is that the packaging of this brand is great, it speaks of quality. Then the Oud scent is absolutely great for me. Unusual, interesting and long lasting. Overall I use this brand for... もっず芋る

5぀星のうち5の評䟡

Ordered the Black Oud Beard Oil and Balm. Arrived quickly; both smell exceptionally good. Strong in that the scent can be smelled even through the container, yet subtle in that it isn't overpowerin... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great products, totally recommended! The gold-oud series is my favourite by far. Had tried many braded products in the past but not as satisfied as this one. The aroma lasts for the whole day even wit... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Second time ordering, first time was a few years ago. This time, been waiting since end of November 2025, no delivery, atrocious sourcing, product was good the first time but service is really poor un... もっず芋る

䌁業が回答したした

䌁業情報

  1. 毛髪補品店
  2. 化粧品店
  3. 健康・矎容補品店
  4. 銙氎店
  5. トむレタリヌ店

ZOUSZ に぀いお

圓該䌁業による蚘述

ZOUSZ was created out of a desire to create highly luxurious and deeply masculine grooming products that stand out because of the way they’re made, the way they’re presented and the way they make you feel.

Our vision is to lead the world in men’s luxury grooming products that awaken the senses and reflect true quality in every detail.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

590件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 83に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち5の評䟡

The best beard products

The best beard products! I recommend the beard balms they smell amazing and tames the beard lasting all day!

2026幎4月9日
自発的なレビュヌ
ZOUSZ ロゎ

ZOUSZ からの回答

Thank you Serge!

5぀星のうち5の評䟡

I came across Zousz recently and


I came across Zousz recently and decided to give them a try, and I’m glad I did. The ordering process was straightforward and delivery was quicker than expected.

The product quality is genuinely good – everything matched the description and feels well made. You can tell it’s not just cheap, rushed stock.

What stood out most was the customer service. I had a quick question before ordering and got a clear, helpful response without waiting ages. Overall, really positive experience and I’d definitely use Zousz again.

2026幎4月5日
自発的なレビュヌ
5぀星のうち1の評䟡

No consistency on the quality of


No consistency on the quality of products

2026幎3月26日
ZOUSZ ロゎ

ZOUSZ からの回答

Thank you for taking the time to leave a review — we genuinely appreciate the feedback, even when it's difficult to hear.

We're sorry to hear the products haven't met your expectations on consistency. This isn't the standard we hold ourselves to, and we'd really like to understand exactly what you've experienced so we can investigate properly and make it right.

Could you email our support team with your order number and details of which products fell short?

Whether it's a difference in scent, texture, performance or finish, we want to look into it directly with our formulation team.

We take quality control seriously and your feedback genuinely helps us improve. We hope to hear from you so we can put this right.

Best regards,

5぀星のうち1の評䟡

Where is my order

Where is my order? Ism waiting since 11.2025

2026幎2月25日
ZOUSZ ロゎ

ZOUSZ からの回答

Hi Fayez,

Unfortunately we are unable to ship to Saudi Arabia due to the ongoing conflict, we do not have couriers who are shipping to your location.

We apologise for this inconvenience

5぀星のうち1の評䟡

The product is very nice

The product is very nice - if and when you ever receive it! I requested and paid for next day delivery to be told it would take another 3 weeks to deliver. This is the second time this has happened.
When it was advertised on Amazon, it was delivered the next day. Not anymore.
I wish I'd gone elsewhere.

2026幎2月23日
自発的なレビュヌ
ZOUSZ ロゎ

ZOUSZ からの回答

Hi Andrew,

Thank you for your review.

You’re absolutely right — if next day delivery is selected and paid for, that is exactly what should happen. In your case, it didn’t, and that’s on us.

Your order was refunded in full, and we also refunded the delivery charge. The delay was caused by stock availability issues during a supplier transition, but that should never have conflicted with a next-day delivery option being available at checkout. We have since corrected this to prevent it happening again.

We completely understand your frustration, especially as this was not the first time you experienced a delay. That’s not the standard we aim to operate at.

We genuinely appreciate that you rate the product highly, and we’re sorry the service didn’t match it. If you ever decide to give us another chance — whether direct or via Amazon — we will make sure the experience reflects the quality of the product.

— Zohaib
Founder, ZOUSZ

5぀星のうち5の評䟡

Great experience from start to end

Great experience from start to end. I ordered something without knowing there was a pre ordered item on it. Once I got in touch with them they dispatched my available items the same day which I got next day delivery on. Cannot fault them at all.

2026幎2月6日
自発的なレビュヌ
5぀星のうち1の評䟡

No delivery for over two months

Second time ordering, first time was a few years ago. This time, been waiting since end of November 2025, no delivery, atrocious sourcing, product was good the first time but service is really poor unfortunately, be aware. Customer service is responsive but only when I email, need to get their supply chain in order

2025幎11月27日
自発的なレビュヌ
ZOUSZ ロゎ

ZOUSZ からの回答

Hi Salman,

Thank you for your honest feedback.

You’re absolutely right — waiting over two months for delivery is not acceptable, and we take full responsibility for that. Regardless of what was happening behind the scenes, you should never have had to chase us.

As discussed directly, we have processed a 50% refund and are shipping your full order along with complimentary products as a gesture of goodwill. That doesn’t undo the frustration caused, but it is our way of making this right.

We have recently restructured our supply chain and logistics partners to prevent delays like this from happening again. The disruption impacted a small number of customers, but that doesn’t make it any less important.

We genuinely appreciate you giving us another chance after your first order years ago, and we’re sorry we didn’t meet the standard you previously experienced.

If there’s anything further we can do once you receive your order, please contact me directly.

— Zohaib
Founder, ZOUSZ

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