Owlet Baby Care UK レビュヌ 

36
•
TrustScore 5段階評䟡の4

3.8

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5぀星のうち1の評䟡

An expensive product which is ok when it works but the sensor sock wears out and they won't supply spares even if you want to buy them. Their customer care is run by bots and if you do get a human... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

As a mum of twin girls, sleep has been one of my biggest worries since they were born. I used to wake up so many times during the night just to check that they were breathing and everyth... もっず芋る

5぀星のうち5の評䟡

A complicated history meant our pregnancy was very mentally challenging and left us with alot of anxiety even after our baby was born. We started using the owlet sock when our baby was around 3 weeks... もっず芋る

5぀星のうち5の評䟡

Been using the Owlet Duo and highly recommended. The Owlet sock at night has been extremely reassuring, being a first time mum and knowing our baby is fine. Allowing me to get some better sleep w... もっず芋る

䌁業が回答したした

3.8

ほが満足

TrustScore 5段階評䟡の4

36件のレビュヌ

5぀星
4぀星
3぀星
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3.8

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(36)

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5぀星のうち5の評䟡

As a mum of twin girls

As a mum of twin girls, sleep has been one of my biggest worries since they were born. I used to wake up so many times during the night just to check that they were breathing and everything was okay.

Since using the Owlet Dream Sock, I've genuinely been sleeping so much better. Knowing that I'll receive an alert on my phone if something isn't right gives me so much peace of mind. Instead of constantly checking on my girls throughout the night, I can actually relax and enjoy those precious moments with them.
As a mum of twin girls, sleep has been one of my biggest worries since they were born. I used to wake up so many times during the night just to check that they were breathing and everything was okay.

Since using the Owlet Dream Sock, I've genuinely been sleeping so much better. Knowing that I'll receive an alert on my phone if something isn't right gives me so much peace of mind. Instead of constantly checking on my girls throughout the night, I can actually relax and enjoy those precious moments with them.

As a twin mum, anything that helps reduce stress is priceless, and the Owlet Dream Sock has done exactly that. I honestly wish I'd had it from the very beginning.

I would absolutely recommend it to any parent looking for extra reassurance and a better night's sleep. once everything was connected, it worked perfectly.

As a twin mum, anything that helps reduce stress is priceless, and the Owlet Dream Sock has done exactly that. I honestly wish I'd had it from the very beginning.

Thank you

2026幎7月3日
自発的なレビュヌ
5぀星のうち1の評䟡

No product support

An expensive product which is ok when it works but the sensor sock wears out and they won't supply spares even if you want to buy them. Their customer care is run by bots and if you do get a human they are smugly unhelpful .... don't buy their products. Another scamming company just interested in the first hefty wedge of money spent with them with no aftercare or support.

Updated ... you wasted my time further wanting to pass to another team to go through the same checks ... when the solution is sell me a spare sensor sock ... which you are apparently unable to do. My review stands you are not able to offer meaningful aftersales support and are only interested in selling new products.

2026幎6月30日
自発的なレビュヌ
Owlet Baby Care UK ロゎ

Owlet Baby Care UK からの回答

Hi Gordon,

We're very sorry to read about your experience and completely understand your frustration.

We appreciate how disappointing it is when you're unable to obtain a replacement part for a product you've invested in.

We have reached out to you again to request a little more information so we can review your situation and see whether there's anything we can do to assist. We value all customer feedback, and we're sorry that your experience with our support has left you feeling let down.

We'd like to thank you for your patience whilst Owlet carried out troubleshooting with your daughter to determine the issue they were having. We understand how frustrating this has been for you all.

We appreciate your daughter working through the diagnostic process with our team, and we're pleased to now be able to arrange a replacement spare part for your daughter's sock. We hope this resolves the issue.

Please do reach back out if you need any further support, we're here to help.

Kind Regards,
The Owlet UK Team

5぀星のうち1の評䟡

Wow there is bad customer service and


Wow there is bad customer service and then there is these guys, I reported a fault on the sensor in February this year, they asked for proof of purchase as apparently it showed out of warranty on their end, I sent this they said the proof I sent showed a date outside the 1 year warrenty (it didn't it had a date of march 25 - this will be relevant soon) they apologised and sent a new sensor, this sensor was also faulty (I said are we sure it's not the base) but they sent another sensor, but this didn't work either, I emailed them against and they said "it's out of warranty" and I went through again showing them the invoice from before which they apologised again and said they would look into it, a manager then got involved and said they apologise for the inconvenience can we offer a discount as they don't stock the product any more, I said sure what can you offer? - they then responded saying basically "oh we noticed the seller on the original invoice isn't an official reseller so we can't do anything sorry!

2026幎5月4日
自発的なレビュヌ
Owlet Baby Care UK ロゎ

Owlet Baby Care UK からの回答

Hi Zack,

Thank you for sharing your experience with us. We’re really sorry to hear how frustrating this has been, and we truly appreciate you taking the time to explain everything.

We can see that you’ve already been in touch with our customer service team, and we’d like to make sure this is reviewed with you. Our UK Distribution team will be reaching out to you to discuss a suitable resolution.

Thank you for your patience in the meantime, we’re here to support you.
Warm Regards,
The Owlet UK Team

5぀星のうち1の評䟡

If I could give 0 stars i would!

If I could give 0 stars i would!

I got sent a camera with a cable that does not work. I have written close to 20 e-mails back and forth trying to get them to replace it. And every time I provide some proof or info they request, I get a new e-mail with more they need. Now they have begun asking for info and proof i have already given them. Which I tell them, but they just ignore that fact.

I seems to me that they are trying to tire me out, so they dont have to replace the cable

Absolute worst customer service i have ever experienced. Do NOT recommemd do by anything from

2026幎4月29日
自発的なレビュヌ
Owlet Baby Care UK ロゎ

Owlet Baby Care UK からの回答

Hi Emilie,

We're the Owlet UK Distributor. We're really sorry to hear about your experience and understand this must be incredibly frustrating, especially when you just want to check on your little one.

We've now escalated your case to the senior team members to ensure this gets resolved as quickly as possible. We want to get you back to having the peace of mind Owlet aims to provide for all of our parents.

Warm Regards,
Owlet UK

5぀星のうち5の評䟡

Wonderful customer support

I find the sock and app easy to use and I do sleep better knowing my baby is wearing it.
I have to praise Owlet customer support (Sophie). My dog got hold of the sock and chewed up the sensor. I contacted customer care and they arranged for a new sensor to be sent out same day.
I spotted another customer had the same issue. Perhaps the owlet should come with a warning about how dogs love the sensor! 😂

2026幎4月28日
自発的なレビュヌ
5぀星のうち1の評䟡

The signal is constantly out loads of


The signal is constantly out loads of times i’m trying to see the baby and it cannot connect.
Very frustrating piece of equipment. I wouldn't suggest it to anyone

2026幎4月4日
自発的なレビュヌ
Owlet Baby Care UK ロゎ

Owlet Baby Care UK からの回答

We're really sorry to hear about your experience — that sounds incredibly frustrating, especially when you're trying to check on your baby.

We’re unable to locate your details based on this review, and we haven’t heard from you directly, so we haven’t yet had the chance to help resolve this for you. Connection issues are often something we can troubleshoot quickly with the right support.

Please reach out to our customer care team at your earliest convenience so we can look into this and get things working as they should for you - https://support.owletcare.com/hc/en-us

5぀星のうち1の評䟡

Worst company I have ever dealt with


Worst company I have ever dealt with faulty product doesn't connect and when it does won't stay connected for long . For an expensive product this is the worst thing I have bought for our baby the support is also horrible. These guys are scamming

2026幎3月21日
自発的なレビュヌ
Owlet Baby Care UK ロゎ

Owlet Baby Care UK からの回答

We’re really sorry to hear about your experience — this isn’t what we want for any of our customers.

We have reached out to you directly to try and get this resolved, as connection issues can often be fixed with a few troubleshooting steps or, if needed, further support from our team. We’d really like the opportunity to put this right for you.

Please do get back to us so we can continue assisting and work towards a solution as quickly as possible.

5぀星のうち5の評䟡

Saved my babies life.. twice!!

Couldn’t recommend the owlet sock enough!! At first it was just brilliant to have the reassurance that our baby was fine. During the last month it has saved her life.. twice!!! We ended up getting rushed into hospital as she wasn’t breathing properly and we would have had no idea without the sock alarming. She recovered in hospital for a few days both times on oxygen and the drs agree the sock helped massively! This is the one product I recommend to absolutely every new parent I talk too!

2026幎2月2日
自発的なレビュヌ
Owlet Baby Care UK ロゎ

Owlet Baby Care UK からの回答

Thank you so much for sharing this — we’re incredibly moved to read your experience.

We’re so glad the sock was able to provide you with reassurance and help you act quickly when it mattered most. Hearing that your little one is now recovering well means everything.

Wishing you and your family all the very best, and thank you again for recommending us to other parents 💛

5぀星のうち5の評䟡

Highly recommend

Been using the Owlet Duo and highly recommended.

The Owlet sock at night has been extremely reassuring, being a first time mum and knowing our baby is fine. Allowing me to get some better sleep without worrying. Also great to be able to look back on sleep through the night.

The camera is great, very clear picture and even the night mode is excellent.

2026幎3月12日
自発的なレビュヌ
Owlet Baby Care UK ロゎ

Owlet Baby Care UK からの回答

Thank you so much for your lovely feedback!

We’re so pleased to hear the sock has given you that extra reassurance — especially as a first-time mum — and helped you get some more restful sleep. That peace of mind is exactly what we aim to provide.

It’s also great to hear you’re enjoying the camera and its night mode too. Thanks again for taking the time to share your experience 💛

5぀星のうち5の評䟡

A must have after anxious pregnancy

A complicated history meant our pregnancy was very mentally challenging and left us with alot of anxiety even after our baby was born. We started using the owlet sock when our baby was around 3 weeks old and it’s given us such peace of mind. It’s so easy to use and we can sleep soundly knowing the app will alert us to any issues. Our baby is now 3 months old and we honestly wouldn’t be without it and would recommend to any new parents.

2026幎3月6日
自発的なレビュヌ
5぀星のうち5の評䟡

AMAZING. Changes the game!

I’m a 23 yr old first time mum with a 2 month old next week. Been using the owlet sock from about 2/3 weeks in and I honestly have to say the reassurance this little device brings me now makes it worth every penny. Me and my partner were in the newborn trenches waking to feed every 3 hours, worried sick every night if he would sleep okay after seeing so much online, dreading going to bed and being constantly on edge.

Since buying this sock my baby boy sleeps 7/8 hours stints at a time most nights and I have never been more reassured. Everything is literally from the click of turning your phone on and I know we will be woken up if there is any issues whatsoever. I slowly am starting to feel like old me again. Refreshed, bags under my eyes disappearing, me and my partner can put him down for a nap and go and chill downstairs put a film on like old times watching him sleep from downstairs. The sock alerts your phone if he needs you and the camera is bloody amazing. Crystal clear quality. And I can’t fault the customer service one bit, the team are exceptional and so lovely. Any questions and they’ve been answered immediately. Im so happy - I’ll be using this for forseeable!!

2026幎3月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Sleep saving anxiety relief

Bought the sock second hand from the Vinted app. It has made my life livable again, being able to sleep at night knowing my little one is safe (anxious mother of a baby with laryngomalacia). I do not know how I should have gotten through this without the Owlet sock.
Absolutely horrible to connect to WiFi (the conversion from 5G til 2.4 G was a nightmare) - the instructions within the app does not cover the process step by step. Got great help from the customer service fast, though.

2025幎12月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Our owlet has been a game changer!

Our owlet has been a game changer!! It’s provided so much comfort for a very health anxious mum. Not only that it’s really helpful seeing sleep patterns for your baby all in one place. It’s really easy to use and I wouldn’t be without it now, highly recommend it especially to anyone who needs a little more reassurance.

2025幎10月13日
自発的なレビュヌ
5぀星のうち5の評䟡

The dream duo has been our life saver

Personally I can’t recommend the dream duo enough.

I ended up having an emergency c section and had to put to sleep so the first couple of weeks of our baby being home was really challenging. As a first time mother as I was in so much pain and struggled to get to him quickly.

My partner had him on his side of the bed for the first couple of weeks and knowing I could open the app and look at the camera to see he was okay gave me so much reassurance I can’t even put it into words.

Having a newborn is really hard especially when you’re trying to recover and the base unit by the side of the bed completely takes away any unnecessary anxiety and worry. I can actually sleep knowing if there’s any problem the base unit will alarm me.

The sock is soft and comfortable on his foot it doesn’t bother him at all.

The camera picture quality is amazing, even on a night. The sound and two way talk is fantastic. We’ve had no issues with WiFi connection.

Please don’t be swayed by the negative reviews, for us as a family with what we’ve gone through the dream duo has been an actual life saver and I can’t thank Owlet enough

2025幎9月21日
自発的なレビュヌ

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