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5぀星のうち5の評䟡

Couldn't have asked for more. Great service and really responsive with any issues and problems. This is why you buy from reputable companies like Baby Brezza! Highly recommend.

䌁業が回答したした

5぀星のうち5の評䟡

I am extremely happy with my Baby Brezza Formula Pro Advanced. It has made preparing bottles so much quicker and easier, especially when making several bottles a day. It has been a real time-saver... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Wir haben die Bottle Washer Pro von Baby Breeza und sind wirklich sehr zufrieden. Leider war sie nun defekt nach tÀglichen Gebrauch und der Kundenservice hat uns wirklich schnell und zuverlÀssig weit... もっず芋る

5぀星のうち3の評䟡

I bought the bottle washer pro and it saved so much time in terms of washing and sterilising bottles. Well worth the money. The descaling reminder is very helpful. For tall bottles it is not good: I s... もっず芋る

䌁業が回答したした

䌁業情報


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4.1

ほが満足

TrustScore 5段階評䟡の4

80件のレビュヌ

5぀星
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3぀星
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1぀星

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5぀星のうち5の評䟡

Couldn't have asked for more

Couldn't have asked for more. Great service and really responsive with any issues and problems. This is why you buy from reputable companies like Baby Brezza! Highly recommend.

2026幎7月17日
自発的なレビュヌ
Babybrezza ロゎ

Babybrezza からの回答

Hi Jennifer,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience with our Customer Service. We always aim to provide responsive support and resolve any issues as quickly as possible, so it's fantastic to know we met your expectations.

Your kind words and recommendation mean a great deal to the whole team. Thank you for choosing Baby Brezza – we're so grateful for your support!

Kind Regards,
Baby Brezza UK

5぀星のうち1の評䟡

Not worth the money at all

I would strongly advise anyone considering the Baby Brezza Bottle Washer Pro to save their money and avoid this product.
The main purpose of a bottle washer is to make life easier, but this machine completely fails at that. It doesn’t clean bottles properly and regularly leaves behind milk residue, meaning you have to wash them by hand afterwards anyway. That completely defeats the purpose of buying an expensive bottle washer.
To make matters worse, the machine itself needs to be dismantled and cleaned regularly. Considering the detergent tablets are already expensive, having to spend additional time maintaining the machine is incredibly frustrating. In the time it takes to clean and maintain it, you could have simply washed the bottles yourself.
I also experienced constant error codes that caused the machine to stop halfway through a wash cycle. This happened repeatedly, even after following the recommended descaling and cleaning procedures.
When I contacted Baby Brezza customer service, they dismissed the issue and told me it was not a manufacturing fault, so they were unable to offer any further assistance. For a product at this price point, the lack of customer support was extremely disappointing.
Overall, this product has been a complete waste of money. It doesn’t clean bottles properly, requires far too much maintenance, suffers from recurring faults, and the manufacturer was unwilling to help. I would avoid buying the Baby Brezza Bottle Washer Pro at all costs. It is absolutely not worth the money.

2026幎7月12日
自発的なレビュヌ
Babybrezza ロゎ

Babybrezza からの回答

Thank you for taking the time to share your feedback. We're very sorry to read about your experience and understand how disappointing this must have been, especially when you were expecting the Bottle Washer Pro to make life easier.

We take comments like yours seriously, however, we haven't been able to locate any previous correspondence relating to the concerns you've described. We'd really appreciate the opportunity to investigate this further and understand exactly what happened.

Please could you contact our Customer Care team at help@cheekyrascals.co.uk with your name, email address, or order number so we can look into your case in more detail? We'd like to review the issues you've experienced, including the cleaning performance, error codes, and the support you received, to ensure these concerns are fully investigated.

We genuinely value all customer feedback as it helps us improve both our products and our service, and we hope you'll give us the opportunity to assist you.

5぀星のうち5の評䟡

Very happy with this machine

I am extremely happy with my Baby Brezza Formula Pro Advanced. It has made preparing bottles so much quicker and easier, especially when making several bottles a day. It has been a real time-saver and has made feeding my baby much less stressful.
I also want to say how impressed I am with Baby Brezza’s customer service. When my original machine developed a problem, their support team responded quickly and replaced it with a brand-new machine without any hassle. The whole process was smooth and quick.
Excellent product and outstanding customer service. I would definitely recommend Baby Brezza to other parents!

2026幎7月8日
自発的なレビュヌ
Babybrezza ロゎ

Babybrezza からの回答

Hi Ioana,

Thank you so much for your wonderful 5-star review! We're delighted to hear that your Formula Pro Advanced has made bottle preparation quicker and easier, helping to make feeding time less stressful.

We're also pleased that our Customer Support team was able to resolve the issue with your original machine quickly and make the replacement process as smooth as possible. Providing excellent support to parents is incredibly important to us.
Thank you for taking the time to share your experience and for recommending Baby Brezza to other parents. We truly appreciate your support and wish you and your little one all the very best!

Kind Regards,
Baby Brezza UK

5぀星のうち3の評䟡

Great bottle washer: time saver with some warnings

I bought the bottle washer pro and it saved so much time in terms of washing and sterilising bottles. Well worth the money. The descaling reminder is very helpful. For tall bottles it is not good: I smashed one of my tall glass Nuks as it fell out when I took the lid off. The machine also broke down after 11 months. Luckily it was within warranty. To Cheeky Rascals credit, their customer service was excellent and they resolved the issue very quickly by sending a replacement

2026幎7月1日
自発的なレビュヌ
Babybrezza ロゎ

Babybrezza からの回答

Hi Anthony,

Thank you for taking the time to leave your review and for sharing your experience.
We're so pleased to hear that the Bottle Washer Pro has been such a time-saver for you and that features like the descaling reminder have been useful. We also really appreciate your feedback regarding taller bottles, as comments like yours help us understand where improvements can be made.

Thank you as well for your kind words about our customer service team. We always do our very best to help and support our customers, so it's wonderful to hear that your warranty replacement was resolved quickly and that you had a positive experience with our team.

We truly appreciate your feedback and thank you for choosing Baby Brezza.

5぀星のうち5の評䟡

Toller Kundenservice

Wir haben die Bottle Washer Pro von Baby Breeza und sind wirklich sehr zufrieden. Leider war sie nun defekt nach tÀglichen Gebrauch und der Kundenservice hat uns wirklich schnell und zuverlÀssig weitergeholfen. Kann den Kundenservice wirklich nur weiterempfehlen, wenn man alles sendet , was auf der Website steht , wird einem schnell geholfen. Danke nochmal dafÌr!

2026幎6月29日
自発的なレビュヌ
5぀星のうち1の評䟡

Do not purchase the baby brezza bottle


Do not purchase the baby brezza bottle wash pro my late grandad bought us if before he passed and it had faults that is a major fire risk as the screen decided to stop working after 4 months of light use as baby is not here yet so was keeping on top of sterilising the bottles ready.

The fire risk is no lcd screen display
The machine randomly decides when it wants to work not what you need with new borns especially with the intermittent fault their is a heating element inside it and if it has other faults this could cause a serious threat to life.

I reached out to their customer service and they was not helpful at all because i do not have access to the email or receipt of purchase they wont help with repair or replacement and £400 for something that does not last 4 months is ridiculous and all they would offer is 25% off a future purchase i would strongly advise not to purchase and if cheeky rascals would like to reach out and resolve i will happily remove this but untill then stay away and be vary careful if you own one do not leave plugged in .

They say it is out of warranty but that is false as it was purchased last year by my grandad who has passed away they come across professional but will do anything not to honour warranty even in such distressing circumstances Seriously guys save yourself the hassle they are not a brand you want in your house near new born baby,s

2026幎6月18日
自発的なレビュヌ
Babybrezza ロゎ

Babybrezza からの回答

Hi Aiden,

We're sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand how disappointing this situation is, particularly given the circumstances surrounding the gift. After reviewing your case, we verified the machine's lot code, which confirms that it is outside of the warranty period. Unfortunately, without a valid proof of purchase, we are unable to verify the warranty eligibility or offer a warranty replacement.

The fault you reported would require the machine to be replaced rather than repaired, as we do not offer a repair service for this product.

Customer safety is extremely important to us. If you believe the product may present a safety concern, we recommend discontinuing use. We have reviewed the information and videos you provided and have offered a 25% goodwill discount towards the purchase of a replacement machine.

While we appreciate this is not the outcome you were hoping for, our offer remains available should you wish to take advantage of it.

Kind Regards,
Baby Brezza UK

5぀星のうち1の評䟡

I would give no stars if I could

I would give no stars if I could. I received a baby breeza formula maker from a friend at my baby shower. I mostly breastfeed and would use my breeza once a day or every other day so it wasn’t used very often. It stopped working and I reached out to baby breeza to use my warranty. I provided videos of what was wrong with my machine and proof and purchase what they requested for and still told me they were unable to proceed with a replacement of the parts under warranty. Don’t buy baby breeza unless you want to waste your money.

2026幎6月12日
自発的なレビュヌ
Babybrezza ロゎ

Babybrezza からの回答

Hi Vanessa,

We are sorry to hear about your experience and appreciate you taking the time to share your feedback.

We are the UK Baby Brezza Team and have carried out a search of our records using the information available to us and can see that you are based in the USA.

We have reached out to the Baby Brezza USA Team to look into this matter for you. They will be in touch.

Kind Regards,
The Baby Brezza UK Team

5぀星のうち4の評䟡

Customer service

I bought a baby brezza bottle washer pro and unfortunately got 3 weeks use from it until it stopped working. I contacted Baby Brezza and they were super helpful, quick response and replaced my machine with expected delivery within 1-2 working days. Fabulous customer service.

2026幎5月27日
自発的なレビュヌ
5぀星のうち5の評䟡

baby brezza bottle washer and prep machine

I have the baby brezza bottle washer pro and prep machine, I can say that both items are my most favourite baby gadgets. They have made mum life (first time) more efficient and easier. My family and friends can’t believe how impressed they are with the products when using them. The team have also been on hand for any questions, replying to me very quickly and giving me all the information I asked for when starting out. Fully recommend!

2025幎11月10日
自発的なレビュヌ
5぀星のうち1の評䟡

DO NOT BUY BABY BREZZA FORMULA MACHINE!!!

We purchased the Baby Brezza formula pro bottle machine in December 2025 and as excited parents we got it out of the box and put it on our bottle making station in the kitchen along with the instruction manual (and stupidly threw the box away). Fast forward to April when baby arrived and as soon as we got home from the hospital my husband opened up the instruction manual to set up our all singing all dancing bottle making machine.. only to find out it DOES NOT filter the water, you have to fill it up with either cooled down boiled water or bottled water, there is no filter inside the machine and it also DOES NOT heat up the water before adding it to the formula to kill any potential bacteria (unlike the tommy tippee machine) it just warms the water up to body temperature and mixes it with the formula. To be honest I couldn’t believe such an expensive, promoted, high end product could be so USELESS. After googling (which I should have done before purchasing) I found out this is an American product and in America the tap/drinking water is believed to be safe for consumption, therefor no filter is needed in the machine and also baby formula is not believed to contain any bacteria as it is so highly regulated, therefore baby bottles do not need to be made with boiling water. In the UK we have different standards of tap water and advice guidance from the NHS regarding making baby’s bottles safe for consumption.
As I discarded the box and it has been a number of months since purchasing the product, I can’t return it. So I wanted to leave this review for other Mums like me who may purchase this product based on word of mouth or celebrity advertisement. IT IS NOT WORTH £2.50 LET ALONE £250!!!!

2026幎4月1日
自発的なレビュヌ
Babybrezza ロゎ

Babybrezza からの回答

Hi Hayley,

We’re really sorry to hear how disappointed you’ve been, and we’d genuinely value the opportunity to put things right.

The Baby Brezza Formula Pro doesn’t use a “hot shot” method and is designed to give parents choice and flexibility when preparing feeds. It also helps remove the inconsistency that can sometimes come with making bottles by hand, offering a more precise and reliable way to prepare each feed.

We’d be more than happy to talk you through exactly how the machine works and answer any questions you may have. Please feel free to get in touch with our support team at help@cheekyrascals.co.uk — we’re here to help and would really appreciate the chance to restore your confidence in the product

Warm Regards,
Baby Brezza

5぀星のうち1の評䟡

Absolutely disgusted with this company

Absolutely disgusted with this company. I purchased a Baby Brezza and the motor has stopped working. Because I’m slightly out of my 1 yr guarantee there is nothing they can do. £300 machine not working, they can’t fix and won’t replace.
Beware when purchasing!

2026幎3月24日
自発的なレビュヌ
Babybrezza ロゎ

Babybrezza からの回答

We’re really sorry to hear how disappointing this experience has been – we completely understand how frustrating it is when a product stops working, especially when you rely on it daily.

We’ve looked into your case carefully and can confirm that your Baby Brezza machine is unfortunately outside of the 12-month manufacturer’s warranty period. While we’re unable to offer a free repair or replacement beyond this timeframe, we did review your situation in full and offered a discounted replacement as a goodwill gesture.

We appreciate this isn’t the outcome you were hoping for, and we’re sorry for that. If you would still like support with troubleshooting or to discuss the discounted option further, our team would be more than happy to help.

5぀星のうち5の評䟡

Formula pro and formula pro mini 




We’ve been using both the Baby Brezza Formula Pro and the Formula Pro Mini and honestly they’ve been amazing for us.

We keep the Formula Pro downstairs and the Mini upstairs in our bedroom, which has made feeding so much easier, especially during the night. The Mini has been perfect for night feeds as we can make a bottle in seconds without having to go downstairs or fully wake up.

Both machines are really easy to use and prepare bottles quickly at the right temperature, which is such a help when you have a hungry baby and need a bottle fast. It takes away the hassle of measuring powder and waiting for bottles to cool, which has made a big difference to our daily routine.

Having one on each floor has been a game changer for convenience, and we use them multiple times every day. I genuinely wish we had them when we had our first baby

If you’re formula feeding and looking for something to make life easier, I’d definitely recommend them.

2025幎8月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Really grateful for the incredibly


Really grateful for the incredibly customer service received after a product I’d purchased had a fault. Sophie responded quickly and helpfully and my issue was sorted within one day and a few emails. Really grateful to not have to wait 48 hours between emails and go through multiple customer service agents like other companies. Sophie is a credit to the company!

2026幎3月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Incredible customer service

Incredible customer service from Sophie! Fast response when dealing with an issue and all sorted by email in only a couple of hours!

On top of this we absolutely adore our Babybrezza Formula Advanced. It has well and truly been an absolute lifesaver - by far the best purchase we made in the lead up to having our baby girl.

Incredible products, an incredible team and a very satisfied customer.

2026幎2月18日
自発的なレビュヌ

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