I made my first bonus claim and started playing without knowing what rollover was. The promo banner simply stated, 100 percent match, no explanation of the 40x wagering. I only discovered this when I... もっと見る
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I discovered Oxford Book Publisher by accident and it ended up being very lucky for me. The team shows good response, knows their job well and is genuinely interested in your progress. The language an... もっと見る
企業が回答しました
Your system is terrible for needing to close an account just to update an email. There is no option to change emails in the account settings, so I tried reaching support and they said I have to close... もっと見る
Almost every session ends with the app crashing. Some buttons don't respond and the cashier page just goes blank. I have to switch to desktop mode on my phone. The mobile version really needs improvem... もっと見る
企業情報
当該企業による記述
Oxford Book Publishers LLC is a dedicated publishing company committed to helping authors bring their stories to life. We specialize in high-quality book publishing, offering services such as editing, formatting, cover design, marketing, and distribution. Our mission is to empower writers by providing them with professional support and guidance throughout their publishing journey. Whether you’re a first-time author or an experienced writer, we ensure your book reaches the right audience through our extensive publishing network. With a team of experts and a passion for literature, Oxford Book Publishers LLC takes pride in delivering exceptional service, ensuring our authors receive the recognition they deserve. Join us in sharing your story with the world!
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not bad for occasional sessions
There’s nothing wrong with the platform for the gaming experience offered. The way the games are set up are fair and the user interface is straightforward and easy to understand. I had one withdrawal that took a little more time than was usual, but the support staff were able to explain it to me, and it was involved with some sort of verification checks. Overall a platform you can rely on.
Account locked without warning
I try to log into my account and find that it's been locked. Doesn't say why or what happened. I wait two days just for help to tell me it's routine. They should at the very least send a notification before locking me out.
Bet cap voided my bonus win
I won 520 using a bonus and then support tells me I exceeeded the max bet rule on three spins. The game let me place those bets and I didn't know there was a 5 limit. I got a generic email about reading the terms and my whole balance was cleared. No warning during gameplay at all.
Slots payout seems off
I played for a few hours and didn't get a single decent win. I know it's random, but it seemed to me that the games were tighter compared to other casinos. Couldn't prove it, but the experience was significantly worse.
Cant close my account
Cashout was split into payments
I asked for an $800 withdrawal and instead of sending it all at once, they split it into two payments of $400 and sent them on different days. I've never seen any other casino do that. It created all kinds of delays and confusion.
Site down during evening hours
Every day, the casino slows down or even closes around 8 or 9. I can barely play since I can only go during the day, and that doesn't fit my schedule most of the time.
Terms changed without notice
The bonus terms I agreed to when I signed up are now different. I checked the terms page again, and they updated the requirements without announcing it. It feels like they're changing rules mid-game.
Wagering explanation missing
I made my first bonus claim and started playing without knowing what rollover was. The promo banner simply stated, 100 percent match, no explanation of the 40x wagering. I only discovered this when I attempted to withdraw, and I got a message saying I still had 1800 to clear. There are no beginner guides or tooltips that show new users what they are agreeing to when they take a bonus.
Chat support never replies
I attempted the live chat option 4 times this week, but I was forced to wait 20 minutes every single time! I got disconnected once, and I was forced to wait again! Support from email takes two days to respond, at the bare minimum.
Cant change email address
Your system is terrible for needing to close an account just to update an email. There is no option to change emails in the account settings, so I tried reaching support and they said I have to close the account and create a new one in order to change it.
Mobile site is terrible
Almost every session ends with the app crashing. Some buttons don't respond and the cashier page just goes blank. I have to switch to desktop mode on my phone. The mobile version really needs improvement if they want people to play on mobile.
Verification took forever
I sent in my documents to get approved, and it took them 6 days to review them and approve them. Documents submitted to other casinos get approved in a few hours. Customer support told me that they were experiencing a high volume, but that doesn't really explain why I waited almost a week.
Withdrawal fee wasnt mentioned
When I asked for my first cashout, I was charged $5 for processing. I never saw this charge during registration or in their terms. It might not seem like a lot, but it seems like a sneaky fee to me. Other casinos are clear about their fees.
After publishing Scrambled Nails
After publishing Scrambled Nails, I had trouble reaching readers. Oxford Book Publishers created a great marketing plan, helped me with social media, and even got book reviews. My sales have increased, and I'm fully connecting with my audience.
2nd Year I've done business with Oxford…
2nd Year I've done business with Oxford Book, and they've been very sincere, understanding and accommodating. I highly recommend them for any small printed work. They offer great customer support, always improving their templates too!
I discovered Oxford Book Publisher by…
I discovered Oxford Book Publisher by accident and it ended up being very lucky for me. The team shows good response, knows their job well and is genuinely interested in your progress. The language and design were brought to life by them with such attention.

Oxford Book Publishers LLC からの回答
Fast
Fast, professional, and talented. The ghostwriter worked closely with me to ensure every chapter reflected my vision.

Oxford Book Publishers LLC からの回答
Their team was super friendly and easy…
Their team was super friendly and easy to work with, making the whole publishing process a breeze.

Oxford Book Publishers LLC からの回答
Highly recommended
Highly recommended. I enjoyed working with Mate and his team to get my book published over the last several weeks. He is a solid professional, responsive and talented. The book design was fast and amazing. Best of luck Oxford Book Publishers and looking forward to continue to work together.

Oxford Book Publishers LLC からの回答
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