Calverton Nottingham Excellent customer service care, Nick certainly went the extra mile explaining the wide range of products made available. I was well overdue for a Mod update & my choice was... もっと見る
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Koupila jsem si Vaporizer oxva v České republice,po měsíci přestal fungovat ,poslala jsem ho na reklamaci a oni mi ho vrátili s tím ,že se na to nevztahuje záruka. Kontaktovala jsem tedy přímo oxvu, n... もっと見る
When it comes to quitting this rechet habit of smoking cigarettes, it's almost a NEED to have an enjoyable product to fill the bill for you daily habit. This Company DELIVERS and I'm Honestly Blown aw... もっと見る
Bought one of their vapes... Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a plo... もっと見る
企業が回答しました
企業情報
当該企業による記述
OXVA is one of the fastest-growing e-cig brand founded by Justin Lai, along with a team of passionate and experienced individual who shares the same values. Together we plan to achieve our mission by sticking to our believes which is not only to provide the finest quality products but also deliver an outstanding customer care service.
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On my 3rd one .
On my 3rd one .. they have problems in the electronics of these devices.
My 3rd one will charge but put any pod in and it will not work I'm currently on my 4th oxva awaiting my new purchase to arrive. I will not buy a product that does not last past 4 months..
I've went back to geekvape.

Oxva からの回答
After my oxva has broken I texted them…
After my oxva has broken I texted them and after few emails they sent me new oxva without any problem.
Bought one of their vapes...
Bought one of their vapes...
Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a ploy not to replace under the standard one year warranty.. will never buy one from them scammers again

Oxva からの回答
Had this brand for a long time and I am…
Had this brand for a long time and I am satisfied
J'ai eu eu petit souci de batterie avec…
J'ai eu eu petit souci de batterie avec ma oxva et le sav m'en a renvoyé un nouvel , super service après vente.
All the pods leaking
All the pods leaking. Some before You even put them to the vape. 0.6 , 0.8 - doesnt matter. Some make fountains within few minutes. Its a shame, because OXVA used to be really good.

Oxva からの回答
I purchased a vape and it wasn't…
I purchased a vape and it wasn't working after 3-4 months. I did send email to Oxva and after a couple of emails they sent me a new Oxva and also better one (newer version). Appreciate it so much!
Great support
Great products, and support.
I had a leaking cartridge, after communicating with support they’ve sent me new ones.
První oxva nefungovala jak měla
První oxva nefungovala jak měla. Po pár emailech vše vyřešeno a zaslána nova
Worst vapes going
Worst vapes going, always leak and have a horrible taste to them, like a metal taste. Tried all different flavours and tried buying different pods and it’s the same issues every time, waste of money.

Oxva からの回答
The best brand
The best brand, the taste is perfect. Durable devices, love the DNA in Pro 2
Have used OXVA all my adult life
Have used OXVA all my adult life. I’ve had every single Xlim Pro, every NeXlim and I have never looked back. The flavour these pods produce is second to none. The battery life is immaculate and they just look incredible!!
Nothing but issues!!
Me and my partner have been using oxva devices for a few months now and since then we have had nothing but issues. Mainly the leaking of the pods is shocking. We have tried 2 different devices and it is always the pods that are the main problem. They leak constantly and despite trying different ways of stopping this by taking advice from shops etc the problem persists. We have contacted an OXVA Rep directly who has told us personally that the pods “do not leak if used correctly at the proper wattage. We have tried all these steps and yet again the same persists. Its important to note that we also use the correct vape juice at a 50/50 ratio as they recommend. We have tried reaching out to OXVA directly but it is near impossible as they do not have an office based in the UK. My recommendation is that you stay well clear of OXVA and find a reputable company!! This is what we will be doing in future.

Oxva からの回答
OXVA Xlim Ultra 3
OXVA Xlim Ultra 3 — Pure Marketing Engineering Failure.
I’ve been using the Xlim series for a long time, but the Ultra 3 is a massive step backward. Don't let the "1500mAh" label fool you—it’s a marketing trap.
The Battery Lie:
They claim 1500mAh, but in reality, it performs worse than the Xlim Pro 2 (1300mAh).
• Real-world test: Starting at 8:00 AM at 23W (0.6 Ohm pod) with the SCREEN TURNED OFF, the battery drops to 50% by 10:30 AM.
That is unacceptable for a "pro" or "ultra" device. The power management is either extremely inefficient, or the battery capacity is simply faked.
Design & Build:
• Feel: It feels cheaper than the Pro 2. Too much plastic and a fragile glass front. It’s a fingerprint magnet and feels like a toy rather than a solid tool.
• Usability: 4/10. The touch screen is a gimmick. It’s frustrating to use, and since you have to keep it off to save battery, what’s the point of paying extra for it?
Performance:
The flavor is exactly the same as previous models because it uses the same V3 pods. You are paying a premium price for a fancy screen that kills your battery life.
Verdict: If you need a reliable device that lasts a full day, stay away from the Ultra 3. Stick to the Xlim Pro 2—it’s more comfortable, more durable, and ironically, the battery lasts longer in the real world. This "Ultra" version is just an overpriced mistake.

Oxva からの回答
Using it daily so far
Using it daily so far feels comfortable works smoothly and no issues
A top brand with a very good customer service!
I'm using my OXVA vape devices now for a long time and I think they are very good! I've purchased a lot of cartridges during the time I've been using them, but the latest ones I've bought started leaking after a very short time. When I contacted OXVA about this problem they kindly replaced the leaking ones by sending me new cartridges. Conclusion: A top brand with a very good customer service!!!
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