レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Calverton Nottingham Excellent customer service care, Nick certainly went the extra mile explaining the wide range of products made available. I was well overdue for a Mod update & my choice was... もっと見る

5つ星のうち5の評価

Koupila jsem si Vaporizer oxva v České republice,po měsíci přestal fungovat ,poslala jsem ho na reklamaci a oni mi ho vrátili s tím ,že se na to nevztahuje záruka. Kontaktovala jsem tedy přímo oxvu, n... もっと見る

5つ星のうち5の評価

When it comes to quitting this rechet habit of smoking cigarettes, it's almost a NEED to have an enjoyable product to fill the bill for you daily habit. This Company DELIVERS and I'm Honestly Blown aw... もっと見る

5つ星のうち1の評価

Bought one of their vapes... Button stopped working 7 months later... Shop wouldn't accept responsibility... Emailed these and they said I need the box... Who keeps the box after 7 months. Just a plo... もっと見る

企業が回答しました

企業情報

  1. 電子タバコ店

当該企業による記述

OXVA is one of the fastest-growing e-cig brand founded by Justin Lai, along with a team of passionate and experienced individual who shares the same values. Together we plan to achieve our mission by sticking to our believes which is not only to provide the finest quality products but also deliver an outstanding customer care service.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

122件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 66%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Very bad products

Very bad products
Maximum 2 months then need to change

2026年1月26日
自発的なレビュー
Oxva ロゴ

Oxva からの回答

Hi Anas Yousri,
thanks for your feedback — we’re sorry to hear the product didn’t last as expected. We take reviews like this seriously and would like the chance to understand more about your experience. Please contact our support team at SUPPORT@OXVA.COM so we can look into this and see how we can assist.

5つ星のうち5の評価

The BEST

When it comes to quitting this rechet habit of smoking cigarettes, it's almost a NEED to have an enjoyable product to fill the bill for you daily habit. This Company DELIVERS and I'm Honestly Blown away by the company's pure-ness of delivery. Noone is beating them in longevity and Taste combined. So HAPPY that I found them. Never stop Improving Oxva, you're the Innovators of the market now so, show em what you got!

2025年10月21日
自発的なレビュー
5つ星のうち5の評価

Love the OXVA v prime

Love the OXVA v prime, nice and weighted with good strong magnets... if I do have a little gripe it's pretty hard to see juice level... or is it just me and maybe I need to go see an optician lol🌟🎊🥳🤩

2026年1月22日
自発的なレビュー
5つ星のうち5の評価

Koupila jsem si Vaporizer oxva v České…

Koupila jsem si Vaporizer oxva v České republice,po měsíci přestal fungovat ,poslala jsem ho na reklamaci a oni mi ho vrátili s tím ,že se na to nevztahuje záruka. Kontaktovala jsem tedy přímo oxvu, nezaváhaly a přístroj mi poslali noví ,jsem z jejich reklamací spokojená .

2026年1月23日
自発的なレビュー
5つ星のうち2の評価

Poor quaility

Brought a vape back in May, had it for 3 months then stopped working completly. Got in Touch with the company and after some back and forth they replaced.

Then In December started having problems with the new one causing pods to run out after only 2-3 days of use limited use. I dont vape often.

Tried getting in Contact with Support but they would not listen to my complains and kept asking me to take pictures of the pods. As I've had the issue with 6 Brand new packets of Pods, I don't believe it to be a issue with the pods.

I've given up with the products and will look for a new one that is better quality

2025年5月17日
自発的なレビュー
Oxva ロゴ

Oxva からの回答

Hi Muta bear, thank you for sharing your experience. We’re sorry to hear the device and pods didn’t meet your expectations. We saw your earlier messages and were glad we could assist through our support team and address the issue. Your feedback helps us see where we can improve, and we truly value it. Please feel free to contact us at SUPPORT@OXVA.COM if you’d like further support

5つ星のうち5の評価

Oxva is the Best

Oxva delivers a solid balance of quality, performance, and design. Their devices are well-built, easy to use, and consistently reliable, making them suitable for both beginners and experienced users. Flavor production is excellent, battery life is dependable, and the overall user experience feels thoughtfully designed. Oxva stands out as a brand that focuses on practicality without sacrificing innovation.
I am using oxva since 2 years and i am fully satisfied with flavour output delivery no once stands like oxva flavour delivery and about battery life is amazing and the designs oxva give that is very impressive wish you best of luck oxva for the future.

2025年1月15日
自発的なレビュー
5つ星のうち1の評価

Nevermind the AI verbatim same replies…

**update: I already had sent photos documenting the issue. Unfortunately none of their recommendations fixed the issue. At that point, after adequate effort by the customer to document the problem, that’s when a good company will offer to help further, like how about sending me some Nexlim coil heads?

Nevermind the AI verbatim same replies I received, they essentially offered no remedy to my chronic leaking issue. I encountered further problems when using devices (briefly) in cold weather and then returning to a lightly heated space (65-69F). And they failed to provide sufficient remedy again, so yea not pleasant to deal with, and they'll stonewall you with AI replies.

Even when not taken outdoors tho the .8 pods have a very definite predilection for leaking, two in a row now that have chronic leaking issues.

2025年12月21日
自発的なレビュー
Oxva ロゴ

Oxva からの回答

Hi G Smith, thanks for your feedback — we’re sorry to hear about the leaking and cold-weather issues you described. Our replies are written by real people, and sometimes we ask for photos or a short video so we can better understand what’s happening and help you properly. We’re always here to help — please contact us at SUPPORT@OXVA.COM

5つ星のうち5の評価

OXVA Support has been truly outstanding.

They responded to my inquiry with professionalism and kindness, and the replacement cartridges arrived quickly and without any hassle. The issue was taken seriously, and a helpful solution was provided. That’s exactly how customer service should be.

2025年12月29日
自発的なレビュー
5つ星のうち4の評価

Customer services

I purchased a vape and it wasn't working properly. Emailed Oxva and after a couple of emails we have a solution. Will update if any issues.

2026年1月5日
自発的なレビュー
5つ星のうち5の評価

Performance

Honestly, this OXVA device feels really premium. The design is clean, it sits nicely in hand, and nothing feels cheap. Smooth flavor, easy to use, and perfect for everyday vaping. Simple but classy

2025年12月7日
自発的なレビュー
5つ星のうち5の評価

Life changer

Oxva is the brand that maybe saved my life by helping me quit smoking
Never a leak
Always great taste , the flavors are perfect whatever the Oxva you use , very reliable and easy to use and also high tech

2025年12月30日
自発的なレビュー
5つ星のうち5の評価

This brand is top tier and worldwide…

This brand is top tier and worldwide renowned for it's high quality and durability products. I highly recommend this brand and all their current and upcoming products. I am rating this five star for innovation and highly trusted vape brand.

2025年1月15日
自発的なレビュー
5つ星のうち5の評価

OXVA is the best choice when it comes to vaping

I’ve owned a lot of vapes in the last couple of years but non were even close to the quality of OXVA. Besides the great, long lasting battery, the cartridges are just out of this world - they give amazing flavor for such a long time - I rarely need to buy a new one and even when I do they are easily accessible in any vape shop I come across. They don’t leak, nor have weird short circuit errors like I’ve encountered with my previous device. With the recent cartridge changes in Poland they were among the first ones to release adjusted versions of great quality which shows that they care about their customers and not only about making a quick buck like some other brands. The customer support is great and they truly care and listen to the feedback customers are giving them.

2025年12月24日
自発的なレビュー
5つ星のうち5の評価

OXVA continues to impress with its…

OXVA continues to impress with its strong build quality and reliable performance.
The brand focuses on user-friendly designs, consistent flavor delivery, and smooth airflow. Their devices are well-crafted, durable, and thoughtfully designed for everyday use. OXVA has earned its reputation as a dependable brand that balances innovation, comfort, and quality.

2025年12月25日
自発的なレビュー
5つ星のうち5の評価

Très satisfait de la marque OXVA !

Très satisfait de la marque OXVA !
J’utilise une Xlim Pro 2 DNA et j’en suis vraiment ravi. Le design est soigné, l’appareil est pratique au quotidien et le rendu des saveurs est excellent. La qualité de fabrication est au rendez-vous et l’expérience de vape est très agréable. On sent que la marque porte une vraie attention à l’innovation et aux besoins des vapoteurs.
Je recommande OXVA sans hésitation !

2025年12月22日
自発的なレビュー
5つ星のうち5の評価

OXVA is a highly reliable brand known…

OXVA is a highly reliable brand known for its outstanding quality and innovative design.
Their devices deliver excellent performance, smooth airflow, and long-lasting durability. OXVA products are easy to use, stylish, and suitable for both beginners and experienced users. Overall, OXVA stands out as a trusted brand that combines technology, comfort, and consistency in every product.

2025年12月24日
自発的なレビュー
5つ星のうち5の評価

oxva is the best pod I have ever used…

oxva is the best pod I have ever used with a cool design and continuous improvements to keep improving the quality to make it even better, very nice

2025年12月24日
自発的なレビュー
Oxva ロゴ

Oxva からの回答

Thanks for supporting OXVA.

5つ星のうち5の評価

The service is excellent

The service is excellent, and the place is very comfortable. The staff are friendly and provide excellent, detailed answers to questions. The product offerings are comprehensive, and the prices are also reasonable. I think the room design is very attractive and Instagrammable. I'll definitely be back.

2025年12月4日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報