Oxygen Property Management レビュー 

1,897
•
TrustScore 5段階評価の4.5

4.4

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5つ星のうち5の評価

I’ve been a tenant with Oxygen for several years and they are a great team! Denise Aiolupotea is my Property Manager and she is awesome! Any maintenance request is addressed promptly and she always re... もっと見る

5つ星のうち1の評価

I had a very disappointing experience with Oxygen Property Management. I applied for a property and completed both Stage 1 and Stage 2 applications within an hour of viewing the property. I a... もっと見る

5つ星のうち5の評価

5 stars for my property manager Leanne Phillips. I’ve recently vacated one of her properties and moved to another region and my heart hurts knowing I’ll never have another PM like her. She’s kind, fun... もっと見る

企業が回答しました

5つ星のうち5の評価

My property manager is a excellent . Most of the time she promptly reply my Queries. my house is rental market nearly 3 months . I did not see any action except just except advertising My mo... もっと見る

企業が回答しました

企業情報

  1. 不動産管理会社

Oxygen Property Management について

当該企業による記述

Helping Kiwis attain financial freedom by managing their property investments. Get in touch with us at oxygen.co.nz


連絡先

4.4

優良

TrustScore 5段階評価の4.5

1897件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(1,897)

過去12か月のレビュー数: 5件

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5つ星のうち5の評価

It has been a pleasure to have Leanne…

It has been a pleasure to have Leanne as my property manager, very professional and courteous. Leanne is always responsive and quick to address any issue’s that arise. As a whānau we appreciate everything.

2024年9月24日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your lovely feedback, Liana! Cheers, Oxygen.

5つ星のうち5の評価

Leanne from hastings

Leeanne from hastings is the best property manager Ive ever had always happy makes you feel very comfortable when doing inspections. You never feel nervous to call with a problem and she always gets jobs done when needed and follows up to make sure the jobs have been done

2024年9月24日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your wonderful review, Jody! Cheers, Oxygen.

5つ星のうち5の評価

Our real estate agent is very welcoming.

Our real estate agent is very respectful and straight forward which we like.
Love that she is bubbly and welcoming.

2024年5月25日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your feedback, Renee! Your satisfaction means a lot to us :-) Cheers, Oxygen.

5つ星のうち5の評価

Awesome Property Manager

What can I say, Leanne Phillips is a fantastic & on to it property manager.
Keeps it real and professional and is very understanding, always does what's expected and super quick to get onto things that may need some attention she's given me a few good tips.
Kids enjoy her visits too, I think it's nice to have good relationship between tenants and property manager aswell as landlord it just makes things the more easier.

2024年9月4日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you so much for your wonderful review, Abigail! You're so right - a good relationship with your property manager is so important! Also great to know your kids enjoy her visits too - maybe next time she'll bring some sweets for them :-) Cheers, Oxygen.

5つ星のうち5の評価

Leanne Phillips

Leanne
Awesome
Easy to get in touch with , helpful makes sure house is being looked after to what the landlord expects.

2024年9月4日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Great to hear, Wayne! Cheers, Oxygen.

5つ星のうち5の評価

2 years renting with Binnie Baria

I was renting with Oxygen Property Management for 2 years, and cannot recommend Binnie Baria as a property manager enough. My daughter and I moved to Wellington from Christchurch and Binnie was so responsive and helpful since the moment I contacted her. Thanks to Binnie we had a place to call home when we arrived to Wellington and it was a smooth sail ever since then. We spent 2 wonderful years in our apartment and it never had an issue. Binnie always responded promptly and professionally, and we will really miss having her as our property manager. She made us feel welcomed in a new city, and continued to support us along our rental journey. Renting can be tricky at times, especially, when moving with young kids, but Binnie really made it an easy and pleasurable experience.

2024年9月23日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your review, Lara! It's so good to hear that Binnie made your move to Wellington smooth and welcoming, and that you and your daughter had a great experience renting with us :-) Cheers, Oxygen.

5つ星のうち5の評価

Rental Property in Napier

Looking for a new rental property can be stressful at times, that's something that was NOT experienced with Leanne Phillips, she was very patient, answered all our questions, kept us up to date and was very accommodating as we were out of town renters. Definitely one of my best rental experiences ever.

2023年9月23日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your kind words, Ravi! Yay - we’re so glad to hear that Leanne made your rental search stress-free and enjoyable :-) Cheers, Oxygen.

5つ星のうち5の評価

Good service always has any job or…

Good service always has any job or maintenance that's ever needed done quick smart, always easy to communicate with,I've always found oxygen Hastings to be fair and assertive in my 2 property's,easy to deal with prior and now in my current property 3 years, Great property manager leanne phillips easy to contact fast to respond all messages or concerns I have leanne goes above and beyond for her tenants and has always been helpful and someone I enjoy talking too she finds healthy home standards very important like me,
all and all great all round 😁

2024年8月30日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your fantastic review! We’re so happy to hear that you’ve had such a positive experience with Leanne and our team :-) Cheers, Oxygen.

5つ星のうち5の評価

Oxygen property Management is awesome !

Oxygen property Management is awesome !

Always there when anything needs repaired. Fast and efficient.

They are very understanding of tenants needs.
Leanne goes above and beyond and we can't that her enough.

Thanks for taking care of our whanau property team.

2024年9月4日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Kia ora, thank you so much for your kind words, Crystal. We're so happy to hear that you've had a positive experience with our team. Ensuring that repairs are handled quickly and efficiently is one of our top priorities :-) Ngā mihi nui, Oxygen.

5つ星のうち5の評価

Leanne property manager for Oxygen

I would recommend Leanne as an efficient and friendly property manager who addresses all issues, in a timely manner. She is approachable and always reassures us that we can contact her at any time.
I would highly recommend Leanne as a property manager.

2024年9月20日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you so much for your kind words and recommendation, Noeline! Your feedback is greatly appreciated! Cheers, Oxygen.

5つ星のうち5の評価

I’ve been in a rental managed by Leanne at Oxygen

I have been in a rental managed by Leanne at Oxygen Hastings for over 6 months. I’m a wheelchair user and when I went to view the property, my access needs were considered in advance. I’ve had excellent communication & very quick action to sort out the odd maintenance issue or have questions answered. Leanne was careful to ensure the neighbours matched well but we could also maintain our privacy. Good to know Oxygen is there when I need them but not micro managing.

2024年9月20日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your kind review, Liz! We're happy to know that we could meet your access needs and offer great support throughout your tenancy. Rest assured, we're here for you whenever you need us, without being OTT! Cheers, Oxygen.

5つ星のうち5の評価

Property manager every home owner needs.

Leanne is friendly and attentive every time she comes to my apartment.leanne takes note of any concerns and always gets it sorted in a timely manner. I can rely on Leanne to get things sorted if there's a problem. It's always great if Im home and get to see Leanne, she's always kind and friendly. Thank you

2024年9月13日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you, Chrissy - your feedback is greatly appreciated! :-) Cheers, Oxygen.

5つ星のうち5の評価

Oxygen Hastings

I have dealt with Leanne at Oxygen Hastings for 3 years. She has been fantastic. Good, clear communication, very quick response to maintenance needs. As the property manager for my disabled brother she has gone above and beyond to assist us with finding another property when his tenancy came to an end due to the property undergoing renovation. Highly recommend

2024年9月6日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you so much for your kind words! It's great to hear that Leanne has provided such excellent service over the years. It’s wonderful to know she has made a positive impact in assisting with your brother’s needs. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out :-) Cheers, Oxygen.

5つ星のうち1の評価

Leanne Tapara will not respond to an active fire alarm and reports of a break in

Do not use if you want your property manager to respond to reports that the property has been broken into and has an active fire alarm. Leanne Tapara will refuse to get out of bed - instead, Wellington Council and the police will break into your property to turn the alarm off after almost 5 hours.

Contacted at exactly 00:00 about an extremely loud fire alarm going off continously in a neighbouring property under their management. Explained to the operator that the fire brigade were at the property and they had just reported that while there didn't appear to be an active fire, there were signs of forced entry at a basement door. Fire brigade were not allowed to enter the property to disable the fire alarm and the property manager had to do so. The operator informed me that the duty manager, Leanne Tapara, had been informed and would be out soon.

The fire alarm continued non stop for over 3 hours before I called back at 03:12. I explained that I had called earlier and the fire alarm was still ringing non stop, I was immediately put on hold. When the operator came back I was informed that Leanne Tapara had told him that she was not going to bother to come out to inspect a property with an active fire alarm and reports of forced entry until the next day. I asked to be put through to her and the operator explained that Leanne Tapara had instructed him "not to call about the property again" (presumably, other people had been calling as the alarm could be heard from either end of the street). I found Leanne Tapara's work phone number listed on the Oxygen website and called her only to have every phone call ignored or sent to voice mail.

The alarm continued to blare non stop until 04:30 when the council and police forced entry to the building. I wouldn't trust such an irresponsible organisation to feed local pigeons let alone look after my property.

2024年9月5日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Hi Sean, thank you for calling after hours and we do apologise for the inconvenience caused by the individual smoke alarm going off (there is no hardwired alarms or security alarm at this property) and we are looking into this as there appears to be miscommunication between parties. We will investigate and revise our After Hours accordingly if required. Cheers, Oxygen.

5つ星のうち5の評価

Hawkes Bay Community Partnership

I would like to thank the team @ Oxygen Hawkes Bay for their 'hands on' support and partnership! Thanks again to all those who helped make The Hawkes Bay Children's Extravaganza a raging success.

2024年8月24日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you so much for your kind words, Sam! We’re thrilled to hear you had a positive experience working with our team for the Special Children's Extravaganza held in Hawke's Bay recently. Your recommendation means a lot to us. We look forward to collaborating with you again in the future. Cheers, Oxygen.

5つ星のうち5の評価

My property manager is a excellent

My property manager is a excellent . Most of the time she promptly reply my Queries.

my house is rental market nearly 3 months . I did not see any action except just except advertising

My monthly statements sometimes confusing and no proper explanation like recent one holding some funds

We have two rental properties. Monthly statement should be sent separately not in one PDF

2024年8月30日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your feedback, Ajith.

We understand your concerns regarding the rental market and the clarity of your monthly statements. As you know, your property manager has been in touch to offer a new way of receiving statements and is actively working to address your concerns.

Regarding advertising, the market is currently very competitive. We address this through our monthly owner updates—please ensure you're subscribed to receive the latest information.

If you have any other concerns or questions, please feel free to contact your property manager directly. She will be happy to assist. Cheers, Oxygen.

5つ星のうち4の評価

Good communication

Good communication. Good at looking after both property owner and tenant.

2024年8月28日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your kind words, Bas! If you have any more feedback or need assistance in the future, don’t hesitate to reach out! Cheers, Oxygen.

5つ星のうち5の評価

VERY GOOD SERVICES.

2024年8月28日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you for your feedback, Sokchea! We're happy to hear that you have had a positive experience with Oxygen so far! If there's anything specific you have enjoyed, please let us know! Cheers, Oxygen.

5つ星のうち5の評価

Great seemless experience so far

Great seemless experience so far. I have not had to be too involved, everything is taken care off.

2024年8月28日
自発的なレビュー
Oxygen Property Management ロゴ

Oxygen Property Management からの回答

Thank you, Santosh! We're thrilled to hear that your experience has been seamless and hassle-free - always our aim! Cheers, Oxygen.

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