Oz Air Online レビュー 

Stay away from this company, what a horrible experience I had. I wanted to buy a Mitsubishi Heavy Industries Bronte C9.5kW H10.3kW Reverse Cycle Split System DXK33ZRA-W-Set , I tried to call customer service and it always rang out to reception, I left my name 5 times in one day, someone tried to call me but her phone was not working, I wrote an e mail with my questions, no one responded, reception was rude. I ask to contact a manager and they had no number I could call and they wrote an e mail for a manager to contact me, it didn't happen. I wonder if I ordered the unit and something was wrong, I would get no assistance....they don't care about their reputation, stay clear of this business

UPDATE
Oz Air Online reached out to me only after I submitted a poor review and took no responsibility for their poor customer service, what kind of company puts an email to contact customer service and it goes to junk mail? They tried to spin it that they did everything they could to contact me which is false, as I told them I have been in this country 25 years and this by far is the worst customer service experience i ever had, thank God I did not purchase a unit from these people and tried to contact them if I had an issue with it. I stand by my review and to add to that, they took no responsibility for the poor customer service I received, I will be spending my money elsewhere where they value customers and care about their reputation, again i reiterate, stay away from this company!
Another update
I can do this everyday if they wish, you can see the desperation in their update, now they are commenting on a private e mail I sent them, they have no shame. Yes I did comment on their staff, rightly so, I asked to speak to a manager but reception had no phone number and tried to hurry me off the phone because of my complaint, all in all I still say stay away from this company, I have every right to send them an e mail of complaint with the details of my complaint and they wish to comment on my e mail in an open forum. This shows the level of incompetence , again stay away from this company, they also failed to say in the e mail they sent me that stock is low and they probably do not have the unit I made a query about, I went to Bunnings where is was cheaper anyway, buyer beware!

Brilliant service, great product and fantastic communication throughout. Very happy.

Friendly staff efficient and great prices

The product works as advertised. I purchased two.

The product does exactly what it’s meant to do. It redirects the hot air over the fence and makes my air-conditioner work even better/more efficient and doesn’t work too hard now on hot days.
I highly recommend this. 👌

Prompt delivery and it was easy to put together

Item as described, and delivered quick. Good service from Ozaironline.

Spot on - ventilator does what it is designed for. Excellent product.

Easy pick up and good service.

Fantastic service. When the supplier didn’t deliver on time and I contacted Ozair they responded immediately and had the air conditioners delivered by the supplier within two days of the error being brought to their attention. Great pricing as well. Recommended.

They listened to my issue, came out to fix the problem in a very timely manner , repairs were at a great price and very friendly staff

Only small purchase and given great service. Delivery was quick and product excellent.

Great service, good price, straightforward assembly or air conditioning condenser fan airflow.
Works really well in our confined space.
Great solution 😁

Competitive price, good product, fast shipment. What more can you ask for.

Very competitive prices and fast hassle free delivery.

The vents are awesome diverting the hot air away from the fence and away Easy to assemble and quick to fix to my Air Conditioner unit

Arrived on time which is a bonus.
Friendly professional service.

Great customer service. Product as described. Assembly very straight forward. Would buy again.

Easy ordering process and great communication from both the team and the delivery driver around dispatch and delivery. I shopped around for a while and am very glad I went with Oz Air Online, competitively priced and great service.