This is a scam. Not only do you not receive what you order, they charge a subscription without you knowing or signing up. Luckily I checked my account and they only stole once. Will report to my bank... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Delivery was delayed but in the end everything arrived and I received what I ordered. But the sting in the tail was that I was told AUD$98.98. When I received my bank statement I was also charged an... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Being charged twice for one product and they say they are raising awareness for people to consolidate their purchasesâŠ.. I only ordered one product, I only wanted one product, and apparently because... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
This company added an additional charge of $30 after the checkout had taken place. No warning whatsoever. My bank fraud dept rang me to query what seemed to be a card scam. The amount quoted was no... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
1.2
ã²ã©ã
108件ã®ã¬ãã¥ãŒ
æè¿ã®ã¬ãã¥ãŒäŸé Œã®èšé²ã¯ãããŸãã
ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 7ïŒ ã«åçããŠããŸã
éåžž1ã«æ以äžçµã£ãŠããåç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Scammers
Scammers - ended up putting though an order of $31. Saw on my bank statement afterwards an amount charged of $61. Reported the transaction as fraudulent and got my card number changed.
2025幎7æ29æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Sean,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
BIG SCAM ALERT!!
BIG SCAM ALERT!!! Pls donât fall for it . Paid 19 dollars for a hair colour product (instant coverage root cover up )and charged me 49 dollars. Very bad customer service. Please read trust pilot reviews before u buy anything from this company. They are a big SCAM
2025幎7æ24æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi George,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Ordered a juicer
Ordered a juicer, very poor product, metal parts rusting, product falling apart after 4th use!! Bought extras as gifts, have now purchased a superior juicer as will gift them
2025幎6æ27æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Tricia,
Iâm truly sorry to hear that your experience with us hasnât been positive. Thatâs never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, weâd be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Hidden fee
Delivery was delayed but in the end everything arrived and I received what I ordered. But the sting in the tail was that I was told AUD$98.98. When I received my bank statement I was also charged an international transaction fee of $3.46 meaning my money was paid to an overseas account and the bank then charged me an international fee. This was unexpected. If it is explained on Ozerty's website, then it was not prominent enough for me to see
2025幎7æ3æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Grumps,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
SCAM !!!!!!!!!!
Complete scam.
Like most on here I was charged an "eco product fee" of $29.95 - which I missed, so my bad. However, the order email came thru and had a notation regarding the "eco product fee" stating that it could be avoided/refunded if another order was placed within 2 hours of the original order and if the cumulative total of the 2 orders exceeded $40 AUD.
So I had a decision to make - eat the $29.95 loss, or order a few small items to recoup the $29.95, which I did. My second order totalled $43.
All of their criteria had been met - orders exceeded $40 AUD, second order completed within 2 hours, both order numbers emailed requesting a refund of $29.95.
So far I have exchanged 9 emails and they refuse to acknowledge or address the refund. My bank is now disputing he transaction on my behalf.
AVOID AT ALL COSTS.
2025幎7æ21æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Scott,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
i checked out for a payment of $17 andâŠ
i checked out for a payment of $17 and was charged $47 on my card. SCAM
2025幎7æ12æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Victoria,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Damaged
The product was damaged upon delivery. The instructions were in Chinese. Unacceptable and disappointing...
2025幎7æ1æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Riya,
Iâm truly sorry to hear that your experience with us hasnât been positive. Thatâs never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, weâd be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Total scam
Total scam. Will charge you more than double without showing any excess/fee amounts in any total before processing payment. Even the supposed 'fee' is not even legit.
2025幎7æ5æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Gerard,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Hidden Service Charge Ozerty Aus
I am another customer who got 'surprised' with the service charge - cheap items, no shipping, but we will double the overall price with our hidden service charge. When I questioned this I was told that it was clearly explained. No. It wasn't. Beware. Now to actually receive a refund I need to ship my items back to China at my expense. Beware!
2025幎6æ27æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Jenny,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
SCAM rip off
SCAM , thatâs right. Donât trust this site for a second.
Itâs such a shame scammers like this exist..
It deserves no stars as they are not worthy.
2025幎7æ2æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Jason,
Iâm truly sorry to hear that your experience with us hasnât been positive. Thatâs never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, weâd be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Ripped me off with hidden "ecoâŠ
Ripped me off with hidden "eco charges". I tried to immediately cancel my order. They told me it was too late and said to send it to an address in china for my refund. Sending it back cost me an extra $20 and when they refunded me, they didnt even refund the full amount. These people are scam artists!
2025幎6æ5æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Adam,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Please avoid this company like the plage!
Please avoid this company at all costs!!! They impose a unsolicited $29.95 ' eco charge ' on any purchase under $45 which is outrageous and when you complain they refuse to remove the charge instead blame you for not spending more! So you wouldn't have been hit with the 'eco charge ' disgusting!!
2025幎6æ28æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Jeff,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Unethical on line retailer
I belive they finalised an order that I did not procceed with .I had entered my card details but did not proceed because of unspecified eco charches.
I hit the back button thinking thats all i needed to do only to recive an email 2 days later confirming my $25 order plus $25 eco charge. They did not offer to cancle the order but told me to send it back to an address in china and pay the postage cost if I wanted a refund dispite it being shipped from an address here in Australia. Total scammers beware
2025幎6æ24æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Gary,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
* Very Disappointed
* Very Disappointed â Would Not Recommend
Please donât waste your money and donât share your card details. Please !!!
I had a terrible experience with this seller. I ordered the Ortho wear shoes for my mum and they charged me hidden charges which they call as eco charges which was not written anywhere in my purchase price not only the shoes are different from description but the quality was far below what was advertised. It felt like a complete rip-off.
I tried reaching out to the seller to resolve the issue, but they were either unresponsive or unhelpful. Itâs clear they are not interested in customer satisfaction once theyâve made the sale.
Save your money and avoid this seller. I regret not reading more reviews before my purchase.
2025幎4æ12æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Shelly,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Absolute scammers
Absolute scammers. Spent 10 dollars on an item but got charged 40 dollars. They say it's an eco charge. They dont add to this to the total when you're paying. Refused to refund me even though the order hadn't been processed. AVOID!
2025幎6æ25æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Lee,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Ozerty is a rip off
Ozerty is a rip off, they lure you in with reasonable prices and at no time whilst completing the order are you made aware of a minimum order. Then bang you get charge an extra $30 (I don't remember the exact amount) and the original item was $9.00. When I want to return the item I am told to send it to China at a cost of $30 so once again another rip off. I will never use Ozerty.
2025幎6æ25æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Terrence,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
What is wrong with these people!!?
What is wrong with these people?! Scammers! Beware of any purchase because they will charge you excess that you didn't even buy! I was charged an additional $60. I was only spending $12 with free delivery and somehow my costs ending up being $72! What The!!!! RUN FOR THE HILLS, SCAM ALERT!
2025幎6æ20æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Mandy,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
SCAMMING MUTS
SCAMMERS! BEWARE! I got scammed by these MUTTS. Make a purchase then they will add additional products to up the pricing after checkout, then will send you an invoice and add charges for further services (for god knows what!) SERVICES FOR SCAMMING NO DOUBT! Wish I saw all the reviews before making this mistake. If I can stop anyone from making the same mistake that will be a great day! DO YOURSELF A FAVOUR AND STAY AWAY!
2025幎6æ24æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Charged me for insurance that I didn'tâŠ
Charged me for insurance that I didn't want.
2025幎6æ22æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Veronika,
Iâm truly sorry to hear that your experience with us hasnât been positive. Thatâs never the impression we want to leave, and I completely understand how disappointing this must have been for you.
We would really appreciate the opportunity to look into your situation in more detail so we can address your concerns properly and find the best possible solution. If you could reach out to our customer service team at contact@ozerty-australia.com, weâd be more than happy to review your case carefully and assist you as quickly as possible.
Thank you for giving us the chance to make things right.
Kind regards,
Do not use this company!
Like everyone else here I shouldâve checked reviews before ordering. They slapped an âeco chargeâ on my order of something like $33, when my order was only $39. The amount did not show until after I had paid. Iâm currently trying to get a refund and being told how Iâm helping the environment by paying the charge. Crazy scammer behaviour. Do not buy from them.
2025幎6æ21æ¥
èªçºçãªã¬ãã¥ãŒ
ozerty-australia.com ããã®åç
Hi Kathleen,
Iâm truly sorry to hear about the unexpected charges you experienced. I understand how frustrating it can feel when a total doesnât match what you initially expected.
Weâd like to review your order in detail to understand exactly what happened and find the best way to address your concern. Please contact our customer support team at contact@ozerty-australia.com so we can look into this right away.
Weâre here to help and would be happy to resolve this with you.
Kind regards,
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã