I was shopping around for a deal on a Sage dual boiler espresso machine. It came down to shipping rates and timeframes and I contacted Chris at Ozone who was super helpful. He was immediately di... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had Hasbean coffee way back and loved it. Since then been very disappointed with other coffees. (Shop ceased selling it). Contacted Hasbean, Katie brilliantly helpful in suggesting coffees I might... もっと見る
企業が回答しました
Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it di... もっと見る
Just getting to the bottom of our first of two bags of coffee, and very impressed. So impressed, we've just taken out an annual subscription - a bag a week. Particularly good to see much more... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’ve always gone the extra mile to bring new coffee experiences to our customers. The coffee world can sometimes feel a little complex, but we pride ourselves in making specialty coffee enjoyable for everyone. Whether you’re a connoisseur or newbie, a single origin expert or a blend enthusiast, we’re always here to share the wisdom we’ve gained over the past 25 years and help you discover new coffees and classic favourites along the way. Because for us, the detail is where we thrive. From our long-term, transparent relationships with farmers to our detailed flavour descriptions and how we strive to roast each coffee perfectly for you. It’s how we get to excellence in everything we do and what drives us to continue sourcing remarkable flavours from every corner of the world. Responsible Sourcing: We source from world-class producers who are paving the way for more sustainable and ethical coffee production. Producer Relationships: Our long-term, transparent producer relationships around the world enable us to bring you an ever-changing variety of incredible coffee. Flavour: We’re unapologetically obsessed with the flavour and variety that can be found in specialty coffee, and we travel the world in search of the most exciting and diverse range. World-Class Team: You can think of Ozone’s team of experts as your friendly coffee guides. We’re here to help you discover great coffees, wherever you are on your journey. Welcome to Ozone - the home of your Ultimate Coffee Host. Let’s brew this.
連絡先
Unit 16, Ladford Covert, ST18 9QL, STAFFORD, 英国
- orders@ozonecoffee.co.uk
- ozonecoffee.co.uk
この企業を閲覧した人は、以下の企業も閲覧しています。
Huge variety, fantastic quality
A huge range of coffees from all over the world and thanks to their constantly changing stock you will never need another coffee supplier!

Ozone Coffee からの回答

Ozone Coffee からの回答
Consistently excellent
I’ve used Hasbean for over a decade. Wonderful coffee, wonderful staff. Roast and post on the same day. There’s a reason I just keep using them.

Ozone Coffee からの回答
Great coffee, equipment and customer service.
I’ve had a coffee subscription with Hasbean for 5+ years now and we always get a consistently great selection of coffees sent out the same day they are roasted and delivered quickly!
Any issues and the hasbean team are extremely helpful and quick to get back to you.

Ozone Coffee からの回答
Fantastic coffee
Fantastic coffee, great food and friendly staff in their London restaurants.
Fantastic Coffee.
Wonderful coffee! Such a treat to open a bag when it drops through the letterbox!

Ozone Coffee からの回答
Great Coffee and Great Service
Have been buying coffee from Hasbean for the best part of a decade.
Only once had a problem (about 7+ years ago!) when a bag had split but this was sorted out immediately. Fantastic coffee, fantastic service and prompt delivery - in a word...outstanding.
If only all companies I deal with were like them.
Highly recommended.

Ozone Coffee からの回答
After 10 years as a customer I still can't fault them
I have been buying coffee from Hasbean for many years now both as a private individual as well as for a small cafe business that I ran (before Boris killed it) and they have been utterly reliable and brilliant. Never once has a delivery been late and a constant flow of emails keeps you up to date at every stage of the process. Their enthusiasm and professionalism shines through in everything they do. I genuinely can't fault them in any area. Oh, I almost forgot, the coffee is oustanding too from independent growers who work directly with Hasbean thereby ensuring that it is ethically produced and the producers are paid more than they would get under a Fairtrade deal. What's not to like?

Ozone Coffee からの回答
Beautiful coffee, good value and fast delivery
Someone recommended Hasbean to me when I was looking for an independent roaster and I am really glad I tried them! I ordered the filter pack with four bean varieties (250g each) at first as I couldn't decide on a single coffee. Very much enjoy the different coffee flavours and have just ordered the Costa Rican coffee pack with five varieties and the coffee flowers. I love the detailed descriptions for each coffee and farm on the website, as it shows the company cares about the growers but also knows their coffee. Prices are reasonable and delivery is quick.

Ozone Coffee からの回答
Amazing quality beans with great…
Amazing quality beans with great flavour. Well packaged and fast delivery. Will be a frequent customer in the future.

Ozone Coffee からの回答
Superb service
The website was well designed so I enjoyed making my choices; ordered the first thing on Friday and it arrived (in my mailbox - no need to receive it in person) Saturday morning. I haven't tried the product yet but superb service and beautiful packaging :)

Ozone Coffee からの回答
My first ever gesha
Ordered my first ever gesha, and it has absolutely blown me away! Phenomenal cup, well worth the price1

Ozone Coffee からの回答
Excellent coffee and service
After a massive hold up on my delivery caused by DPD , Hasbean went the extra mile to sort this out for me - Excellent service and coffee as always

Ozone Coffee からの回答
Great company and well worth subscribing to
I've had a subscription with hasbean since July last year, I always go for roasted whole beans, and use for espresso.
The service is great. If there is a problem they respond promptly and are always there to help out. I love their passion for coffee and high standard of quality!
The coffee is always interesting. I started from the Blake blend which is now my go-to coffee. If I ever want an extra bag of something for consistency, I go for that.
As for the "in my mug" subscription, I have always been impressed. Even if there is a coffee I'm not overly keen on, its based on my taste rather than lack of quality. It is very reasonably priced, its always on time and always something different.
I've tried other places, and have had some good coffee else where, but hasbean is my staple, I'll be sticking with them long term.
What a company!
My coffee supplier for the past 2 years. Fantastic coffee at very reasonable price.
Loved every coffee. I must have had over 20 different coffees and they all taste brilliant!
Much recommended.

Ozone Coffee からの回答
Where do I start I think I have been…
Where do I start I think I have been ordering from Steve and the team since he 1st started which is probably a lifetime for some😊 all I can say is don't look anywhere else for anything coffee related because they have been pretty much perfect in everything they do so thank you Steve and the team you guys are awesome to say the least ps I do believe it may be 15 years or more now😳

Ozone Coffee からの回答
Great experience with Hasbean
I ordered some brewing equipment recently from Hasbean and it all arrived super quickly. Very easy process from start to finish and have already made a second order!!

Ozone Coffee からの回答
Mega Coffee
Having used Hasbean for 2 years I can definitely recommended. The coffee on offer is superb and always roasted to order for maximum freshness. Brilliant customer services as well as very prompt delivery. 10/10

Ozone Coffee からの回答
Surely the uk's best company- and best coffee?
Hasbean is an example of how all companies should be run... in 5 years ordering from them, pretty much monthly, I can't fault a single order. Every time, the most delicious coffee has arrived bang on time. (Ok, so there was once that Royal Mail lost a package- but hey- it's Royal Mail- what do we expect? And in that case- Hasbean resent my order immediately.)
I would suggest that all the CEOs of all large crap companies such as BT, Virgin media, British Gas, NPower- actually all the energy companies- should be sent to Hasbean as trainees, to learn how a company should be run.
Hasbean know how to do customer service, always there with a prompt reply and friendly mail if you need it.
With light hearted mails and videos, they seem to generate customer engagement and loyalty which, at least in my case, has become slightly obsessive. I won't buy coffee from anyone else.
But mainly- they know their product and sell the best. With every bag of coffee, you not only know what variety it is and how it was processed- you know the name of the farmer it came from. It's like fairtrade, but without all the sanctimonious bleating about it.
I have seen on a couple of forums that their coffees are not to everyone's taste, but those comments are usually from people who enjoy Starbucks one-note, throat-burning, cremated blend. Hasbean coffees are roasted to bring out subtle and complex flavours. Every coffee I've bought from them has been delicious, but some have been outstanding- and I'm not sharing my tips on which they are, because stocks are always limited and I don't want them to sell out.
I can't recommend this company highly enough.

Ozone Coffee からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。



