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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was shopping around for a deal on a Sage dual boiler espresso machine. It came down to shipping rates and timeframes and I contacted Chris at Ozone who was super helpful. He was immediately di... もっと見る

5つ星のうち5の評価

I had Hasbean coffee way back and loved it. Since then been very disappointed with other coffees. (Shop ceased selling it). Contacted Hasbean, Katie brilliantly helpful in suggesting coffees I might... もっと見る

企業が回答しました

5つ星のうち3の評価

Used to be a great coffee company but, since the takeover by Ozone Coffee it is not the company it used to be. Don't get me wrong, the coffee quality is OK, but it no longer hits the heights it di... もっと見る

5つ星のうち5の評価

Just getting to the bottom of our first of two bags of coffee, and very impressed. So impressed, we've just taken out an annual subscription - a bag a week. Particularly good to see much more... もっと見る

企業が回答しました

企業情報

  1. コーヒー焙煎機
  2. コーヒーメーカー提供業者
  3. コーヒーショップ
  4. コーヒー店
  5. コーヒー卸売業者

当該企業による記述

We’ve always gone the extra mile to bring new coffee experiences to our customers. The coffee world can sometimes feel a little complex, but we pride ourselves in making specialty coffee enjoyable for everyone. Whether you’re a connoisseur or newbie, a single origin expert or a blend enthusiast, we’re always here to share the wisdom we’ve gained over the past 25 years and help you discover new coffees and classic favourites along the way. Because for us, the detail is where we thrive. From our long-term, transparent relationships with farmers to our detailed flavour descriptions and how we strive to roast each coffee perfectly for you. It’s how we get to excellence in everything we do and what drives us to continue sourcing remarkable flavours from every corner of the world. Responsible Sourcing: We source from world-class producers who are paving the way for more sustainable and ethical coffee production. Producer Relationships: Our long-term, transparent producer relationships around the world enable us to bring you an ever-changing variety of incredible coffee. Flavour: We’re unapologetically obsessed with the flavour and variety that can be found in specialty coffee, and we travel the world in search of the most exciting and diverse range. World-Class Team: You can think of Ozone’s team of experts as your friendly coffee guides. We’re here to help you discover great coffees, wherever you are on your journey. Welcome to Ozone - the home of your Ultimate Coffee Host. Let’s brew this.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

206件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First-time buyer. Loved it.

Fast, good price and the product was delivered here in Norway in excellent condition. Will likely buy again.

2020年9月23日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hi Johan,

Thanks so much for your review! Super glad to hear you're happy :)

5つ星のうち5の評価

Great communication and handling of…

Great communication and handling of complaints - immediate sending of new goods instead of those that were damaged during transport. I really appreciate it.

2020年9月22日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Thanks so much Ondrej!

You're very welcome and glad to hear your experience has been a happy one :)

5つ星のうち5の評価

First time order from Hasbean

First time order from Hasbean. Very impressed. Great coffee and very fast delivery(even faster than I was expecting but great as I’d just run out of coffee!) Can’t wait to order more!

2020年9月9日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Thanks for your review James! Happy to hear everything was super speedy and that you're enjoying your coffee :)

5つ星のうち5の評価

A Proud Hasbean Subscriber

I’m a Hasbean subscriber of some 80 bags and can honestly say that I have enjoyed every single one of them. Of course I have enjoyed some more than others but Steve & colleagues put their all into their products and this love & enthusiasm shows so much that it is infectious & I love exploring all their different offerings.
Communication is great, Steve is a hoot and I like supporting a Midlands company. Long may they reign & remain!!

2020年9月2日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hiya Stephan, so nice to hear from such a long-term subscriber and that you've enjoyed all your coffees!

Thanks so much for your kind words + the review!

5つ星のうち5の評価

Simply Excellent.

This is one of the best businesses you will ever deal with. The coffee is excellent quality at a reasonable price and the service is faultless. I have tried a good number of different roasters over the years and Hasbean is by far the best.

2020年9月2日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hey Chris, thanks so much for your review :) Super happy to hear we're at the top of that list for you!

5つ星のうち5の評価

A first class coffee every time

A first class coffee every time. And a prompt reply to any query which is then resolved immediately. I cannot praise them enough and I have been a customer for many years.

2020年9月2日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Thank you so much for your kind words Josephine!

5つ星のうち5の評価

The best coffee roasters without a…

The best coffee roasters without a doubt.

I have been a customer for years with 2 different subscriptions on the go and have never been sent coffee that wasn't at least good and usually excellent. The roasting is mostly always spot on and the variety of coffee they source is way better than any others I've come across.

That's not to mention the wealth of information about the beans, growers etc., it's very clear these folks are in it for the coffee.

Excellent customer service as well, any problems I've had with delivery have been sorted out swiftly.

Away you go now and sign up for In My Mug if you haven't already.

2020年9月2日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hey Shaun!

Thanks so much for your kind review :) We certainly are in it for the coffee!

Have a lovely week :)

5つ星のうち5の評価

By far the best coffee company

By far the best coffee company. Amazing range, swift delivery brilliant prices.

2020年8月24日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hey Rob!

Thanks so much for your review :) Glad to hear we've been ticking all the right boxes for you!

Ta very much :)

5つ星のうち5の評価

Great experience

Amazing coffee, fast delivery and great communication! Gotta love Hasbean

2020年8月12日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Thanks so much Marie! :)

5つ星のうち5の評価

Gorgeous, silky smooth coffee!

You have a new coffee fan! After trying many roasters, this is sensational. I love the flavour profiles and overview of the growers on the website. Will order again and again and again and again!

2020年8月5日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hey there Emily!

Ahhhh brill! So lovely to hear we have a new fan and that you're enjoying what we do so very much :)

Thanks so much for your review and kind words :)

5つ星のうち5の評価

Very good quality coffee

Very good quality coffee, freshly roasted.
Hard to beat for the price. Must try if you are a coffee lover

2020年7月15日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hiya Nicholas,

Thanks so much for your feedback :) Super happy to hear you're enjoying what we get up to out here in rural Staffordshire! :)

5つ星のうち5の評価

Amazing variety and service

A kind friend introduced me to Hasbean. Such a great variety of tasty beans, that I don’t need to look elsewhere!

2020年7月13日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hey Jack!

Thanks for the kind words :) Glad to hear you're enjoying the tastiness + that's a very kind friend indeed!

5つ星のうち5の評価

Reliable company 👍

Reliable company fast service even while Covid has made things difficult. Recommended

2020年7月3日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hiya Allan,

Thanks so much for the review + kind words :) we've been trying super hard to keep things up during this weird time so really appreciate it!

5つ星のうち5の評価

Such a nice luxury to have

I think I've been using the delivery service for about 6 months now, receiving coffee every fortnight.

The coffee is bloody delightful. Great beans, always very fresh. Lovely tasting notes.

Having nice coffee is just such a nice little luxury that I allow myself, I would recommend it to anyone.

PS I buy whole beans and prepare them using an electric grinder and an aeropress. I drink it black.

2020年3月27日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hi Laura!

Thank you so much for your review :) So nice to hear that our coffee can be that little luxury for you and you're enjoying your fortnightly subscription!

5つ星のうち5の評価

Since early 2012

Since early 2012, I've been buying coffee from Hasbean. I have ordered everything from decaf beans to sacks of green to a custom blend for my wedding guests!

(Actually I haven't ever ordered pre-ground so can't comment on that.)

Here is why I have never so much as looked at another coffee company since the early early days of my joyous relationship with Habean :-)

• Excellent quality of coffee beans, tasty tasty TASTY
• Astonishing variety of origins and suppliers
• Good sourcing practice, supporting sustainable coffee-growing
• Prompt service, fast delivery (at caffeine speeds)
• Excellent customer service with requests, questions, complaints personally attended to and resolved fast
• Courteous and friendly staff with good sense of humour
• Excellent range of subscription offers and products
• Just absolutely delicious coffee ... did I already say that? ... some days it feels like I get out of bed only for the Hasbean
• All the above delivered consistently week after week, year after year

Full marks for it all, Hasbean! You are an excellent business, and one which I'm so very happy to continue supporting.

2019年12月14日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Thank you so much :) This really put a smile on our faces up at Hasbean HQ this morning!

5つ星のうち5の評価

Brilliant service and coffee

Brilliant service and coffee. I've been a customer for a few years and they are always reliable and know their beans. Excellent.

2019年9月27日
自発的なレビュー
Ozone Coffee ロゴ

Ozone Coffee からの回答

Hey Nick,

Thank you so much for the glowing review, and of course for being a long-standing customer :)

5つ星のうち5の評価

Can't ask for much more

I've been buying most of the coffee I drink at home from HasBean for a long time now. I couldn't ask for more, the coffee is reasonably priced and tastes fantastic. They have a wide enough selection that I get fantastic variety, beans are roasted freshly and the orders ship very quickly :)

2019年5月20日
自発的なレビュー

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