Pabau Practice Management レビュー 296

Customer service was ok, however, the software itself wasn't great. It is an overcomplicated platform. If you have loads of time to invest on making it work and deal with issues that come up, then go for it. They make an effort to correct things, however, it takes too much of your time dealing them.

I have had a few sessions with Emily to make the most of my pabau account. Emily is patient and takes the time to really understand what you would like from your 1-1. She's very knowledgable with the system.

Eddie is an absolute star, very responsive and always ready to help and solve problems especially during our transition to Pabau 2. Thank you Eddie :)

Pabau customer service has been exceptional. The support staff and sales have been immediately responsive, professional, and flexible working with our clinic’s busy schedule. The software is comprehensive and the tutorial videos are beyond helpful. If one takes the time to learn the system, your clinic will save time, increase customer service and retention, and increase revenue.

The support from Pabau has been so great to help me set this system up. Technology is not my area of expertise, so I have appreciated the help they have given me to do this. So far I am enjoying the system and I look forward to discovering more of it!

Pabau stands out as one of the best customer relationship management platforms available today. Its intuitive interface makes it easy for teams to track leads, manage customer interactions, and automate sales processes without a steep learning curve. The version offers impressive features, including contact management, email tracking, and reporting dashboards — perfect for small, medium-sized and large businesses.

For organisations, the plans unlock advanced marketing tools, seamless integrations, and AI-powered insights that help personalise customer outreach. Pabau scalability ensures businesses can grow without outgrowing the software. Plus, the detailed analytics and pipeline management features provide valuable visibility into every stage of the customer journey.

Overall, Pabau is a powerful, flexible, and cost-effective choice for businesses looking to strengthen customer relationships and boost sales productivity.

Pabau is a great company! Really useful tools and organisation of the system which makes starting up a business so much easier! The team are also incredibly friendly and helpful and willing to answer questions!

I'm the owner of VIP MEDSPA, has been using Pabau since last year, support is great, I love the platform because they keep improving every month. The entire CRM is very useful for the clinic.

I have had a great experience overall with pabau, having previously used Pabau 1, I am now using Pabau 2 which is great now I have worked my way around the changes. I find the software is right for me as it has everything I need in one place, from access to reports to patients forms.
All my allocated support team members have been so helpful in getting me set up extremely quickly.
Special thanks to Alan and Emily.

Really helpful and approachable
Great clinic management system

The whole team have been exceptionally helpful, knowledgable and patient. Th process was well organised and executed. It has been a seamless process thank you

Created me a personalised system for use in my clinic and since have received nothing but support. There are lots of helpful videos and the pabau team are always reaching out to see if they can help and ensure full usage. Just had a success meeting with Nella- she was great and very helpful! Thank you Pabau

Very impressive support. Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and customisation, making it almost effortless for me to go through all the little details.

That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving me discounts on their services based on my specific situation as a company, and all this with active and kind support from multiple people on multiple online video meetings. I would definitely recommend.

Excellent service and demeanor from Erdin.

After what seemed felt a daunting changeover from Pabau1 to Pabau2, the support we have received during and after has been brilliant. Eddie explains everything in full and answers all of my questions or goes away with those that are more complex and keeps me regularly updated and gives me timelines for resolution. It is so reassuring to have that support at such a crucial time. We are excited to utilise all the new features.

The team at Pabau always try their very best to help and support. The system is vast and it does require a great deal of input from the team at Pabau and you, once it’s sorted it’s an incredible system

Simplifies and supports administrative processes like registration, reporting and document management.

Simplifies and supports back office processes like invoicing, scheduling, registration and record keeping.

Enables the optimisation of all organisational tasks and process through improved workflows.

Exceptional product, clean interface. Incredible customer service. I have very happy with this product. Additionally their prices are so much more affordable than the competition.

I have had a number of Revenue Growth calls with Emily recently which have been so helpful for our business. Emily explains things well and helps with setting up procedures which save us so much time. She is friendly and professional and always happy to help.

Marco was very kind and patient and showed me exactly how the software works. I feel that I could contact him again if I was having problems or needed a refresher in how to set various things up.