I've been working with them since last year and they are always prompt with orders. This month I placed an order and they delivered my order even though they were on vacation. They are professionals.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Exceptional service and fantastic products. I’m so very pleased I’ve found them
企業が回答しました
I purchase from them for the first time, they have an amazing selection of authentic italian product, i got some san Carlo chips, callipo tonno and an amazing extra vergine oil from abruzzo and the... もっと見る
企業が回答しました
Good Italian products, some of them at prices very close to those in Italy. I particularly recommend the Kimbo cofffee, which is good in a Bialetti-type machine. Fast delivery too.
企業が回答しました
企業情報
当該企業による記述
Pacco Italiano: UK-based e-commerce delivering authentic Italian products. Enjoy the finest foods and specialities from Italy delivered directly to your doorstep. Discover true Italian flavours!
連絡先
124 City Road London, EC1V 2NX, London, 英国
- +44 0330 190 1333
- info@paccoitaliano.co.uk
- paccoitaliano.co.uk
4.7
優良
93件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good products!
2026年5月13日
Paccoitaliano.co.uk からの回答
Thank you for 5 stars review, Hope to see you again soon. Pacco Italiano
Love my pasta order
Everything I ordered was delivered in perfect condition excellent service will be ordering more in the future, really pleased with everything.
2026年4月30日
Paccoitaliano.co.uk からの回答
Thank you for your feedback, see you again soon! Pacco Italiano
Paccoitaliano.co.uk からの回答
Thank you for your feedback - Pacco Italiano
5 stars products and services
Everything went smoothly and I was really impressed by the packaging and the after sales care. I will definitely reorder and recommend them to my friends.
2026年4月3日
Paccoitaliano.co.uk からの回答
Thank you so much for your feedback - Pacco Italiano
Fast and punctual service & Eccelent Italian Products
Fast and punctual service, excellent Italian products. I have already placed a second order within a few days and will continue to stock up from them—absolutely recommended
2026年4月2日
Paccoitaliano.co.uk からの回答
Thank you for your support. See you again soon! Pacco Italiano
I'm super happy with the products..
I'm super happy with the products... I didn't expect less, they arrived intact. Thank you very much
2026年4月3日
Paccoitaliano.co.uk からの回答
Thank you so much for your feedback! See you again soon! Pacco Italiano
Paccoitaliano.co.uk からの回答
Thank you for your feedback - Pacco Italiano
Great customer service
Great customer service. If they don’t have ingredients that you are looking for they send you an email and they gave you different options. Thank you!
2026年4月1日
Paccoitaliano.co.uk からの回答
Thank you for your feedback - Pacco Italiano
Great food delivery
Great food delivery. Arrives 2or 3 days after order is placed with a dependable delivery service. Good value charcuterie and olive oil.
2026年3月29日
Paccoitaliano.co.uk からの回答
Thank you for your feedback - Pacco Italiano
Excellent service
Excellent service, quick delivery too. For the price I paid i was expecting to be blown away, but whist they are very nice chocolates, they didn't wow me. Subtle, is the word I use to describe the flavours.
2026年3月10日
Paccoitaliano.co.uk からの回答
Thank you for your feedback! We’re glad you appreciated the service and delivery, and we value your thoughts on the flavours.
Pacco Italiano
Paccoitaliano.co.uk からの回答
Thank you for your feedback! See you again soon. Pacco Italiano
Wonderful pasta
Wonderful pasta - hard to get organic Rummo! Arrived super fast and well packaged.
2026年2月22日
Paccoitaliano.co.uk からの回答
Thank you for your review! Pacco Italiano
Paccoitaliano.co.uk からの回答
Thank you for your review, hope to see you again soon! Pacco Italiano
Paccoitaliano.co.uk からの回答
Thank you for your review, we hope to see you again soon. Pacco Italiano
Great service for a great cheese
The order process was smooth , the delivery was on time but above all the product I bought (Gorgonzola gran riserva Leonardi ) was amazing certainly one of the best I’ve ever had , well packaged and very fresh
2025年11月2日
Paccoitaliano.co.uk からの回答
Thank you for your fantastic review! Pacco Italiano
Paccoitaliano.co.uk からの回答
Thanks a lot for your lovely review! We’re so happy you enjoyed everything. Can’t wait to have you back soon! - Pacco Italiano
The cheese is no like the one in the…
The cheese is no like the one in the image. Is not that tall. Is not soft. If more like cured than soft. The texture is weird, like "plastic". When you cut this cheese you needs to make a lot the preassure. With the white soft fresh cheese, you can cut it like when you put the knife through the butter. And the last thing is, the cheese is extremely salted.
Never again.
2025年10月25日
Paccoitaliano.co.uk からの回答
Hi,
Thank you for your feedback. We are sorry to hear that the Primo Sale Fresh did not meet your expectations.
We would like to kindly note that, as mentioned in the product description, Primo Sale Fresh is a cheese with a compact texture and a slightly sharp, salty flavour, which is typical of this traditional Italian cheese. Its firmness makes it ideal for slicing and using in salads, sandwiches, or as a table cheese.
We are sorry we did not reach your expectations on this occasion. For future purchases, we always recommend reading the product description carefully, as this gives the most accurate indication of the flavour profile and texture before ordering.
Best regards,
Pacco Italiano
Paccoitaliano.co.uk からの回答
Thank you for your review and 5 stars! Pacco Italiano
Delivery on time and with great care
Our order was delivered on time and with much care. All our products were brought to us in great condition.
2025年10月2日
Paccoitaliano.co.uk からの回答
Dear Customer,
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived on time and in perfect condition.
We truly appreciate your kind words and your trust in Pacco Italiano — we look forward to serving you again soon!
Kind regards,
Pacco Italiano
Good and not so good.
Arrived quickly and the items were well packed the issue was that I ordered 7 packs of the fennel tiralli which I especially wanted but received the plain (classic) ones.
There appears to be a bit of a shortage of these generally. I accept that but would have preferred to be given the option of cancelling my order.
2025年10月2日
Paccoitaliano.co.uk からの回答
Dear Customer,
Thank you for your feedback — we’re glad to hear that your order arrived quickly and was well packed.
We’ve checked your order details, and we can confirm that we shipped exactly what was ordered: Taralli Classico Terre di Puglia 400g. You can verify this both on the invoice included in your box and in your account on our website.
We truly appreciate your understanding and hope to serve you again soon.
Kind regards,
Pacco Italiano
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。