I was very disappointed with my first order from Paddock to Pantry. The Mystery box was advertised as 4kg, which is what I relied on when making my purchase. However, when I weighed the meat I r... もっと見る
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Terrible, missed order items, no one answers the phone, lady who finally did said she is from the shop which is different, her name is kiran, I’ve been excitedly waiting for the scotch steaks to arriv... もっと見る
企業が回答しました
The fruit and veges were lovely, colourful and fills the gap when feeling peckish, my family really enjoyed it all. The food was healthy, nutritious and so delicious, served my family well through out... もっと見る
企業が回答しました
When the four Paw Paw arrived, they were badly bruised and mainly inedible. They had been placed loosely and open in a box with no packaging support, thus, they obviously banged around (against one... もっと見る
企業情報
当該企業による記述
Your Grocery Store & More! Local Produce, Export Quality Meat, Deli, Beer, Wine & Groceries. What makes us different is we don't only have the brands you'd expect in a Supermarket, but we have specialty items (Gluten Free, Organic, Dairy Free, Gourmet, Artisan) that can make the difference to your cooking masterpiece. Add Barista Coffee, Award winning Gelato Ice Cream, Flowers & Gourmet Gift Boxes.... why wouldn't you want to stop in? Did I mention easy free Parking!
連絡先
Corner of Linwood and Blackbridge Roads, Karaka, 2580, Auckland, ニュージーランド
- +64 9 291 9364
- karaka@kennerley.co.nz
- paddocktopantry.co.nz
2.5
期待以下
236件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 25％に回答しています
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この企業のTrustpilot 利用方法
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The service they offer is truly…
The service they offer is truly outstanding. With thanks Paula
2022年12月6日
Items were of good quality
Items were of good quality. Would like to know if I can exclude certain items in future.
2022年12月1日
paddocktopantry.co.nz からの回答
Hi there, an option is to make contact with us and we can make up a box without any item you'd like and adjust the price accordingly.
Awesome basket Product and service including delivery…
Product and service including delivery seamless and the person who received very impressed and will check you out also I understand and likely use . Well done
2022年11月30日
Quick to arrive
Quick to arrive. Haven’t tasted it yet. Have to wait till after Christmas!!
2022年12月6日
Excellent phone manner
Excellent phone manner. Fantastic service. Great product.. great communications. I can strongly recommend paddock to pantry.
2022年11月24日
Easy website to use and found what I…
Easy website to use and found what I wanted and the amount I wanted to spend. So that was perfect. They were also able to deliver on the same day and that was great!
2022年11月11日
Easy, fresh and reliable
It was easy to order online and select dates. However the payment system charged me delivery costs even though my order was entitled to free delivery. I would also have preferred a wider selection of chocolates such as Whitakker's minis which come individually wrapped in share packs as these are more suitable for health and safety at work environments.
2022年10月10日
paddocktopantry.co.nz からの回答
Hi Christina,
Thanks for your feedback, we always appreciate the time taken to write to us so that we can improve our offer.
For the delivery, our free delivery offer is only applicable to our next day delivery service as stated in our website banner, not our same day service. As our Fruit Baskets can only be delivered on the same day courier due to their delicate nature the free delivery offer doesn't apply to them. We're sorry for any confusion caused here.
As we're a small store we don't stock all chocolate options however you do raise a great point regarding health and safety in work environments. I've passed this onto the team and we will discuss what's possible.
Thanks for supporting our store, we really appreciate it.
Thanks,
Viv
Not fresh
Looked like the box had been packed days before - tomato’s soft, capsicum yuck , carrots with splits down them. Won’t be buying again sorry
2022年10月22日
paddocktopantry.co.nz からの回答
Hi Rachel,
We are sorry to hear this, we would like to investigate this further, Our produce is packed and sent out the day of shipping so it's fresh when it arrives. We have emailed you to look into this further and resolve this experience for you.
Regards,
Sim
Easy to order
Easy to order, the basket was beautiful!
When it didn't show up we had great customer service in sorting out.
Would have been 5 stars but unfortunately the courier side let the team down.
2022年10月20日
Very easy to order website very clear…
Very easy to order website very clear however delivery times were a bit misleading as order wasnt delivered in time for a birthday which was disappointing
2022年10月5日
I sent this gift to my Son for his…
I sent this gift to my Son for his birthday. Unfortunately due to bad weather the delivery was 5 days late but he loved it!! Thankyou
2022年10月11日
two 5kg fruit boxes to be…
Arranged for two 5kg fruit boxes to be delivered. They arrived without incident and were well received.
2022年9月29日
Definately a 5 star rating
Definately a 5 star rating, however, delivery driver left parcel with wrong buisness but when I emailed your company you got back to me quick and got on top of straight away, apologized for the inconvenience. Pretty stoked with purchase and experience. Definately will be ordering through your company again. Thanks.
2022年9月29日
Awesome!!
They sent out the wrong bottles of wine (ordered white but received red) I found out from the person I bought them for (bday present) 2 days after it was delivered that it wasn’t what I ordered, so I called up straight away and the lady who answered was really nice and fast to fix the issue - the right bottles were delivered the very next day and they even got to keep the bottles of red wine! :)
2022年9月15日
First time with this company
First time with this company. And man I was so blown away with their gorgeous produce, gifts for my father inlaw. I got a hamper of fresh fruits and snacks for a Fathers day gift for my Father inlaw. I purchased it the night before. They delivered the next day..the timing was PERFECT too. From the beginning to end was a great experience. Definitely won't be the last for sure. HIGHLY RECOMMEND THEM.
2022年9月4日
Excellent
Excellent. Super friendly staff. Father's day gift basket was beautifully presented :)
2022年9月3日
Ordered a Fathers Day basket …
Ordered a Fathers Day basket and was very happy with the ease of ordering, the quality of the product and on time delivery
2022年9月4日
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