I had a question regarding one of the products that was out of stock as I was looking to purchase again for my cat. Aga in customer service was absolutely fantastic! Although the product was currently... もっと見る
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Minisauger Henry saugte nicht. Nachweis über Foto wurde verlangt. Hinweis auf verdeckten Fehler wurde sehr spät unter mehrmaligem Schriftverkehr akzeptiert, es gab keinen aufrufbaren Link für einen... もっと見る
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Great products paired abysmal customer service. Emails are ignored, by both management and staff. I experienced a defective product, they couldn't have been any more unhelpful, or rude. The fact th... もっと見る
Kauf bei Amazon. Erst Verspätung ohne Mitteilung. - kam nicht mehr zu Weihnachten / Jahreswechsel an. Dann Storniert zum 01.01.2026. Ohne Kommentar, Entschuldigung etc. Frechheit. Deutsche Webseite oh... もっと見る
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企業情報
当該企業による記述
There are many companies who do what we do, but few who we consider competitors. Put simply, Paladone offer the best wholesale gifts with the best licenses to the best retailers.Our customer support is unrivalled – once you’re an approved customer you’ll be given access to product photography, videos and copy of the very highest standard. We’ll help you engage your audience on social media and offer marketing advice if it’s something you require. Helping our customers sell is as important, if not more so, than our own sales figures. Finally, our refinement process is infallible. Using our own sales data and sell-through data from our customers we constantly refresh our product offering. New developments within our trend based own-brands and our envied collection of licenses, often supported by an upcoming box office release leave our valued customer with an inventory of brand new, on-trend innovations and proven ‘big hitters’.
連絡先
Apex House, Dolphin Way, bn436nz, Shoreham-by-Sea, 英国
- +44(0)1273230036
- info@paladone.com
- paladone.com
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 50%に回答しています
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この企業のTrustpilot 利用方法
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Fantastic customer service with fast…
Fantastic customer service with fast response to enquires. Great products as well.
Arrived on time well packed
Arrived on time well packed. I’m very happy with my mug. Thank you
Fab gift ideas
Really good website and they have a good selection of goods which my son loves so great for quality gift ideas. My order showed up within a week of ordering, delivered by hermes during CV-19. Dropped a star as the ordering system didn't send me a confirmation email (not sure if that's a side effect of using paypal?) and one of the item's gift box was squashed in the corners.
It was a lovely lamp but a lot smaller…
It was a lovely lamp but a lot smaller than expected.
I have just received my second order…
I have just received my second order from Paladone. Everything arrived quickly, all in order and the products are really nice quality!
Item arrived very quickly!
Item arrived very quickly despite potential delays with covid-19. The D12 mug is fantastic, a great product, suitable for any DM!
Got there eventually
Thanks to leaving an original negative review they did sort out an order gone wrong, after ignoring a polite email from me asking for the 2nd half of my order. But all is sorted now, they got there in the end and did honour a mistake on their end rather than just say sorry that was an error so the 4 stars is for that, as many companies simple apologise and leave it at that.

Paladone からの回答
Even in the uncertain times that we're…
Even in the uncertain times that we're in I received my goods quickly and I'm really happy with the quality of them 😊
Amazing company for gifts!
Staff at this company are amazing, very helpful when needed and courteous too. The products are really good quality and are delivered quickly too. My customers love Paladone products and I love all the new ranges that are coming out.
The customer service I received was…
The customer service I received was very good as I received clear communication throughout the process.
Can’t contact customer service online…
Can’t contact customer service online invalid number if your from Australia apparently!

Paladone からの回答
I was very disappointed when I received…
I was very disappointed when I received my package. It was a gift for my daughter and the product was crushed and the package was torn. I reached out to the shipping company and never received an answer. I was not able to find a contact number to contact someone in customer service so I am stuck with a birthday gift that I was not able to give because of the condition that it arrived in.
good stock and fab staff
Website is easy to navigate, stock is on trend and of very good quality and the staff are always really friendly and helpful
Excellent customer service and fast…
Excellent customer service and fast shipping with great prices and quality products.
Only flaw is the amount kept in stock to reorder :(
very accommodating and friendly staff
Very informative
Very informative, helpful and understanding. A pleasure doing business with.

Paladone からの回答
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