We done the pan of ice at Westfield shopping centre. First got served by a gentleman who to be honest was quite rude and abrupt. We still carried on as it was the kids first experience, we got serv... ãã£ãšèŠã
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I've never seen such awful service in my life. The woman asked what we wanted, then said that unless we decided immediately, she would not serve us (we simple wanted to review then menu to decide.) Sh... ãã£ãšèŠã
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We did the Pan n Ice masterclass-1 today at Westfield White City. Both our girls really enjoyed the experience. They enjoyed trying different flavours and understanding the technique. It is good val... ãã£ãšèŠã
One of the best dessert makers I've used! The pan doesn't take nearly as long to freeze the mixture into ice cream like commercial ice cream makers do, so no standing around waiting for hours, it's... ãã£ãšèŠã
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The UK's original ice cream roll company - we make ice rolls 'in front of your eyes' within a fun, playful environment within 60 seconds! We also a DIY kit so you can now make these delicious treats from the comfort of your own home!
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221 Workspace Group (Canalot Studios), 222 Kensal Road, W10 5BN, London, è±åœ
- info@pan-n-ice.co.uk
- pan-n-ice.co.uk
4.2
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Did a great job and amazing customerâŠ
Did a great job and amazing customer service. Manny best ice cream roller!!
2023幎6æ10æ¥
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Pan-n-Ice ããã®åç
Hi Ilsa,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
The best thing I have ever tried
It was my first time here and Iâve got such an amazing experience, the technique they used the way they served it was spectacular,perfect for a sunny day.Riddhi was amazing and the work she did it makes you feel she is master on it.we have been so happy we had a chance to try amazing coolers and delicious ice cream.thank you guys for your service â€ïžâ€ïžâ€ïžâ€ïž
2023幎6æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Pan-n-Ice ããã®åç
Hi Brian,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
It was very good
The ice cream tastes really nice and I really enjoyed it but the queue was really long and that was the only problem. I was served by shubham who was really friendly to us.
2023幎6æ10æ¥
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Pan-n-Ice ããã®åç
Hi,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Riwdhi give us Great experience
2023幎6æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Riwdhi,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Icy good
Lovely experience and lovely ice cream made with the most friendly ice cream maker Seedra at Westfield Shepherds Bush.
2023幎6æ10æ¥
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Pan-n-Ice ããã®åç
Hi Luca,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Lovely experience and great ice creamâŠ
Lovely experience and great ice cream made by ssubhan!!
2023幎6æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Bria,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Seedra was very fast at making it andâŠ
Seedra was very fast at making it and was very friendly :)
2023幎6æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Xaire,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Fantastic Customer Service
Seedra was very sweet and very quick, crest customer service!
2023幎6æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Hitesh,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
yummy in my tummy
2023幎6æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Anna,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
10/10
quick service, polite employees. my ice cream was so good and i would definitely come again
2023幎6æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Mary,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Iâm writing this review on behalf myâŠ
Iâm writing this review on behalf my son
He said the ice cream great he had the g.o.a.t and the staff were amazing they were very friendly and kind.
It all looked so good I ended up ordering one too the mango and passion fruit was gorgeous
2023幎6æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Kai,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Good ice cream, bad service
The ice cream was good but the quality of service was absolutely awful, the shop was understaffed, with underused utilities â with six ice cream making stalls and only two harried servers. They were impolite and impatient with us, and half an hour before closing, said that only two more orders could be taken, despite the others waiting behind us in the queue. I hope something can be done about this so more people can enjoy the ice cream that we had to wait pain-stakingly for over half an hour for.
2023幎6æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Lilac,
Thank you so much for your feedback and we are so sorry to hear that you are not happy with the service you received. We believe our customers are the most important part of our business, and we always try to ensure that everyone is happy with our service. We will take all of your feedback on board.
We do hope we can welcome you back to our brand sometime in the future.
All the best,
The PNI team
Takes 100 years to just order
Takes 100 years to just order! Last time Iâll be here. Staff looked depressed and unfriendly⊠walked away
2023幎6æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi,
Thank you so much for your feedback and we are so sorry to hear that you are not happy with the service you received. We believe our customers are the most important part of our business, and we always try to ensure that everyone is happy with our service. We will take all of your feedback on board.
We do hope we can welcome you back to our brand sometime in the future.
All the best,
The PNI team
Rude staff
Two girls and one guy, heâs been quite rude when I was asking why we had to wait for 30 minutes, instead of being understanding. He also got changed behind the counter in front of customers, terrible terrible experience.
My daughter loves the ice cream here, otherwise I would go away and never come back!
2023幎6æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Lucia,
Thank you so much for your feedback and we are so sorry to hear that you are not happy with the service you received. We believe our customers are the most important part of our business, and we always try to ensure that everyone is happy with our service. We will take all of your feedback on board.
We do hope we can welcome you back to our brand sometime in the future.
All the best,
The PNI team
Not worth the time and money.
Having tried the ice cream, it was not worth the time or the price for the following:
1. Over priced.
2. Waiting time is shocking.
3. Only two Oreos (only two) in the portion.
4. The work the staff put into to deliver the end product is not worth it, any students reading this, it's hard work, find out rate of pay before committing.
2023幎6æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi,
Thank you so much for your feedback and we are so sorry to hear that you are not happy with the service you received. We believe our customers are the most important part of our business, and we always try to ensure that everyone is happy with our service. We will take all of your feedback on board.
We do hope we can welcome you back to our brand sometime in the future.
All the best,
The PNI team
Very slow service
Very slow service, staff leading customers to wrong pick up windows to further delay, messy floors with open cleaning products, absolutely no urgency when cues pile up.
2023幎6æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Toni,
Thank you so much for your feedback and we are so sorry to hear that you are not happy with the service you received. We believe our customers are the most important part of our business, and we always try to ensure that everyone is happy with our service. We will take all of your feedback on board.
We do hope we can welcome you back to our brand sometime in the future.
All the best,
The PNI team
amazing tasted wonderful
2023幎6æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Finn,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Service good ice cream lovely
2023幎6æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi J,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
Tasted really good
Tasted really good service couldâve been a bit quicker
2023幎6æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Pan-n-Ice ããã®åç
Hi Emma,
We are so pleased to hear you enjoyed your trip to our parlour!! We greatly appreciate your lovely review and we hope to see you again soon. ð
All the best,
The PNI team
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