1st and foremost, the coffee is amazing but Jaime at PanamaGoods is so nice. I emailed to ask based on my first two purchases what he'd recommend or if there's one flavor that is ordered more than any... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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In a world that has become almost void of solid customer service, Jaime@Panamagoods is different breed. Over several years and many transactions, I have always felt like a customer who matters. Jaim... もっと見る
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It was a quick delivery, well boxed and all the coffees I ordered arrived completed. And you honored my suggestion about packing the coffee in a carton box for better protection. I don't know if you... もっと見る
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We were born in Panama now live in the USA and ordered good amount to give as present to our children and friends who just love the flavor and don’t cause any abdominal upsets 👍👍👍
企業が回答しました
企業情報
当該企業による記述
Panamá Goods is an online-store that specializes in delivering fresh goods from Panama. We have access to a wide range of premium coffee brands, and Panamanian artisan items. We are confident that you will discover something to your liking. We ship worldwide and we accept orders from everywhere so if you want to get our products or need more information please feel free to contact us at info@panamagoods.com
連絡先
cale 70 San Francisco, 0830, Panama, パナマ
- info@panamagoods.com
- panamagoods.com
4.6
優良
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything was great
Placing my order was easy, response was quick, delivery was fast! (And the product was amazing.)
2024年9月2日
Panamagoods からの回答
Thank you so much for your kind review! I’m thrilled to hear that everything—from placing your order to receiving your product—went smoothly, and that you enjoyed it.
Panamagoods からの回答
Hi Ralph,
Thank you so much for your wonderful review! I’m thrilled to hear that your order arrived smoothly and in great time all the way. It means a lot that you're happy with the delivery.
Best regards,
Jaime
The coffee was old and dry
The coffee was old and dry. We were extremely disappointed. We have had that coffee many times in the past, usually get it whole bean, but this time it wa so old that it tastes old. Sad day for us
2024年8月13日
Panamagoods からの回答
Thank you for your feedback Shannon, and I'm truly sorry to hear about your experience with the coffee. This is certainly not the quality we aim to deliver, especially since you've enjoyed it in the past. I understand how disappointing this must have been for you, and I would like to make it right.
Your experience matters to us, and we appreciate your continued support.
Panamagoods からの回答
Thank you for that review Linda.. I appreciate it!
I love your products
I love your products! I have not tried my specialty coffee yet, but I am sure it will be amazing! DHL shipping was a bit mis-aligned this time and with what they charge, they should do better (that’s no reflection on you), that’s on them. Ya’ll are just great!
2024年7月1日
Panamagoods からの回答
Thank you so much for your kind words! I'm thrilled to hear that you love our products and have confidence in the quality of our specialty coffee.
I’m sorry to hear about the shipping issues with DHL. I’ll definitely pass on your feedback to them... Enjoy your coffee!
Quick turnaround and quality products
Quick turnaround and quality products. Recommend to anyone shopping for coffee and hot sauces from Panama.
2024年7月8日
Panamagoods からの回答
Thank you for those words Melissa... ;)
Finca Lerida is the best!
The coffee from Finca Lerida is the best I have ever tasted. It would be nice if the description mentioned that it was pre-ground and not whole bean. Will be ordering again regardless.
2024年6月22日
Panamagoods からの回答
Thank you so much for your wonderful feedback! I'm thrilled to hear that you enjoyed the coffee from Finca Lerida. I apologize for any confusion about the coffee being pre-ground. I’ll make sure we update the description for future customers.
Best Regards
They quoted me a price for a product I’ll never do business with this company again
They quoted me a price for a product. Then they charged my charge card and added $28 for shipping without telling me that they were going to do that. A normal company would tell you the cost with shipping and then ask if you wanted your charge card charged. Be scared of buying overseas from this company.
2024年6月4日
Panamagoods からの回答
Well Gary, thank you for your feedback. I'm sorry to hear about your experience and would like to clarify a few points to address your concerns:
1. Shipping Address: Due to our partnership with DHL, we are unable to ship to PO boxes. When I informed you of this and requested an alternate address, you opted for a refund, which I issued immediately to ensure your satisfaction.
2. Payment Process: All payments on our site are securely handled by PayPal. At no point do we manually charge your card or add hidden fees. The shipping cost is calculated and displayed in the shopping cart before you complete your purchase, ensuring transparency.
3. Shipping Rates: shipping rates are clearly stated at the shopping cart stage, so customers can see the total cost, including shipping, before finalizing their order. I've made sure the website to be as explicit as I can with this information.
4. Quoting Prices: We did not provided you a personalized quote. Prices for our products and shipping are all listed on our website.
I appreciate your business and am sorry that this encounter has given rise to a bad impression. Do not hesitate to contact us personally if you have any more worries or inquiries.
Best Regards.
I love the Palo Alto coffee I order!
I love the Palo Alto coffee I order from here. I went to Panama a few months ago and now am obsessed with the coffee from there. Thanks!
2024年5月15日
Panamagoods からの回答
I appreciate your positive review.
Thank you very much.
Fast and accurate order fulfillment…
Fast and accurate order fulfillment plus a wonderful coffee.
2024年5月12日
Panamagoods からの回答
I appreciate your positive review.
Thank you very much.
Just as delicious as when I was in…
Just as delicious as when I was in Panama recently. Came in a timely manner. Will order again soon .
2024年3月9日
Panamagoods からの回答
thank you for this review Raymond.
Enjoy!
Panamagoods からの回答
thank you for your review George. ;)
Enjoy!
Panama Goods Delivers Great Value Professionally
My order was processed promptly and efficiently and the product arrived ahead of schedule and in good condition.
2024年1月19日
Panamagoods からの回答
Thank you for these kind words..appreciate it.
Panamagoods からの回答
thank you for your kind words
enjoy!
Panamagoods からの回答
your feedback is invaluable, and we are thrilled to hear that you had a positive experience :)
Immediate shipping. Exactly as listed. 5 Stars!
Immediate shipping. Communication and tracking with DHL was excellent. Product wrapped in cardboard to prevent breakage. 5 Stars!
2023年10月24日
Panamagoods からの回答
thank you for your kind words.
Enjoy!
Great customer services
I was happy to recv my d’Elidas hot sauce. The customer service was great and answered all my questions in a timely fashion. Jamie was very helpful and professional.
2023年10月22日
Panamagoods からの回答
thank you for your kind words..
Enjoy!
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