parking4you レビュー 

DO NOT USE. I booked up some Stanstead parking at the advertised price, and was told afterwards that there was a £10 each waydrop off fee. I tried calling and emailing to say I wanted the booking cancelled as it was no longer attractive and sent them final notification by text that I wanted the booking cancelled about 15 mins after I booked it and the day before i got to the airport. I booked the Stanstead medium stay but then when I got back from holiday they said they wouldn't cancel and the fees were clearly shown, which they weren't.
Do not use this company. appalling customer service, slow response, unclear charges and wouldn't cancel the booking even though it was before the flight.

Supposedly Meet & Greet, ended up waiting nearly 2 hours, making numerous calls and being told our car was 2 minutes away (blatant lies), eventually turned up after 1 hour 50 minutes, driver confirmed he'd only got in the car 12 minutes before. When calling mobile number get message 'this phone is switched off', when finally get a reply, very poor english. WILL NEVER USE AGAIN

No answer from sapphire parking when arriving at Gatwick called a few times until I was at the airport and the parking instructions were different to email.

Upon landing called and no answer again. Eventually got through at was told 45 min wait. Again instructions changed for pick up and ended up waiting over an hour with an infant in heavy rain. When I called they found my distress amusing. Will never use again!

Don't use this shoddy service. We arrived at 5am as arranged, we eventually left at 5:45am. 20 minutes to get to the airport. By the time we got there check in had closed. We had to pay £220 for new flights which we had to wait 8 hours for. One day of our break away gone! The return journey was also awful. We booked for 9am and finally got on the cramped mini bus at 10:15am. Some luggage needed to go on the seats on a crowded mini bus as there no room in the boot. There were complaints from several other people using this dreadful service. The driver was also very rude, abrupt and barking orders at paying customers. I will never be using this company again and I suggest that you should think twice before booking anything .

We booked Bristol Park and Ride through Compare Airport Parking for five weeks, and unfortunately the experience was extremely poor from start to finish.

When travelling to the car park, Waze took us to the end of its route, so we called the company for help. We were told to use Google Maps instead. We followed Google Maps, which then directed us through two fields along an extremely rough track. Our car was scraping underneath and our front bumper came approximately halfway off.

We called the company again and specifically explained that Google Maps was taking us through fields. We were sent a location pin and told, very rudely, to simply follow it. We explained the fields again, but were given no alternative route or assistance and the call was ended. Both calls were around a minute or less.

We eventually reached the car park and then had a long wait for the minibus. We arrived at Bristol Airport with virtually no time to spare before check-in and were extremely stressed that we would miss our flight.

On our return five weeks later, we waited more than 30 minutes for the minibus. When we eventually reached our car, the battery was completely flat.

While helping us start the car, an employee told my husband that he had driven our car earlier that morning. We would like to know why our car had been driven while we were away.

What was particularly concerning was how they then started our car: they used another customer’s car to jump-start ours and instructed my husband to sit in that customer’s car and operate the accelerator. We have photographs and video evidence of this.

Overall, this was an extremely stressful experience. Between the poor directions, damage to our car, lack of assistance, lengthy transfer waits and the way customer vehicles were handled, we would absolutely not use this company again.

The car was not collected and we waited an hour before having to leave it with the keys. 5 days later it was collected.

When we arrived back the car was not there and we waited two hours before in the end getting a taxi to collect it.

Linda was fantastic super helpful quick no muss no fuss.resolving my problem and fixing it it. Great customer service

PATETICO!! Primero estuvimos una hora para que vinieran a recogernos el coche . A la vuelta el chico que me atendió por teléfono era un mal educado y súper borde y para colmo cuando me traen el coche estaba golpeado . Tras varios envíos de email nadie me responde .

AVOID LIKE THE PLAGUE — absolutely dreadful service.

I genuinely cannot remember the last time I dealt with a company that was so unhelpful, inflexible and dismissive.

Once you make a booking, you are then told which parking company will actually be providing the service. That is when you may discover that the car park/service provider has terrible Google reviews — in some cases around 1/5 stars. If I had known who the actual provider was before booking, I certainly would have thought twice.

It also raises the question of why the parking provider, location and independent reviews aren’t made much clearer before customers hand over their money. It certainly doesn’t inspire confidence.

When I had an issue with my booking, customer service was absolutely useless. The staff were rude, dismissive and completely unwilling to actually help. Instead, they simply hid behind their “policy” and refused to show any common sense or flexibility whatsoever.

Apparently, once they can point to a policy, that’s the end of the conversation. Customer service, fairness and actually resolving the problem seem to come a very distant second.

Do yourself a favour and look elsewhere. There are plenty of airport parking companies around, and after this experience I would strongly recommend avoiding this one.

Terrible customer service. Unhelpful staff. Zero flexibility. Poor transparency.

DO NOT RECOMMEND — AVOID.

Great service , I would recommend to my friends to use the service.

On the way to the airport we called at 30 minutes before as instructed. They didn't come and wouldn't answer my calls, I used someone else's phone and they answered straight away so they were clearly avoiding my calls and then procedures to hang up on me. On the way back we waited well over an hour and the guy hung up on me AGAIN. He lied about arrival times and wouldn't answer any questions. Once again he avoided my calls and I had to use someone else's phone, he hung up when he realised it was me. Absolutely terrible service by the head office. I had to pay more than expected because of the parking wait on the way.
Terribly managed, will never ever use again.
I have to mention a really lovely man named Sher Ch who was incredibly helpful and is a credit to an otherwise terrible experience.

Very easy and simple to book

Made a booking with this company the day before I needed to park at Birmingham airport because the company I originally booked through went bust. I was met where stated and taken straight to the airport. On arrival back home this morning at 1am my car was ready waiting for me. I cannot fault this company and I will definitely be using them again. Book with confidence as I highly recommend this company.

Nefasto servicio al teléfono, con mentiras indicando que yo equivoqué la terminal, cuando lo puse bien en la reserva y la aerolinea sólo vuela por la T2, para justificar 50 minutos de espera.
Interior del coche con signos de haber sido usado, además de un consumo elevado de combustible.
Incumplimiento de contrato al haber pagado parking cubierto y se ha entregado sucio de polvo y excrementos de pájaros.
Absolutamente lamentable.

This is essentially a scam - they do not meet or greet, leaving you stranded having to leave keys on wheels or missing your flight. Car returned with extra mileage, filthy and the music blaring. DO NOT USE!

Very bad communication and had to wait for almost an hour at 12:45am to get our car. We called several times to alert them what time we would be ready to collect our car, well within the 30 minute slot. Finally got our car at 01:45. Awful.

Avoid Parking4You Bristol at all costs. Our experience was genuinely shocking from start to finish.

We called 30 minutes before arriving, only to be told on arrival that the driver “needed a break” and wouldn’t be back for 45 minutes. We were then offered an option for one of their staff to travel with us in our car and drive it back to their site, which felt completely unsafe and unprofessional.

The entire operation is chaotic. You don’t arrive at a proper parking facility – you drive into what looks like a makeshift yard with animals running around and absolutely no sense of organisation or customer care. Nothing about the setup resembles a legitimate airport parking service.

Throughout the week I was worried about how the pickup would go, and unfortunately the return was just as bad. I called the mobile number as instructed and gave my reference, only to be told they “didn’t have anything under that number”. I had to repeat it multiple times while already on the shuttle bus. They promised a 30‑minute wait, but over an hour later nobody had arrived. I had to keep calling just to get any update. This was at 4:30am.

When we finally reached the car, it was dusty – which I can accept – but the real issue is their terrible customer service, complete lack of organisation, and zero professionalism.

Do not trust the glowing reviews online. Based on what we saw, those reviews are clearly not genuine. While we were there, at least three other customers were complaining about similar issues, so the idea that they’re a “5‑star service” is simply impossible.

This company is a mess from top to bottom.
Do NOT book with Parking4You at any location.

Absolutely atrocious company, avoid like the plague. Daughter and granddaughter arrived at Stansted airport at 1830 having phoned company to advise for car return. Booking receipt from this company clearly stated Orange car park so single mum and young daughter make their way there to wait. 90 minutes later airport security arrive to advise Orange car park is closed. Spoke to company who now say go to green car park so again young mum and daughter drag cases through the car parks and wait. I called customer support from France, incredibly rude customer service guy who couldnt answer my questions and then hung up on me. Finally 2 and a half hours later car arrived absolutely filthy, no apologies offered.
Do not use this service is the only advice I would give to anybody

Absolutely trusty staff and company
We have been using this company for good 10 years never problem
Once you call time they tell you car would be with you never more than 20 mins