PARTAN ロゎ
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PARTAN レビュヌ 

104
•
TrustScore 5段階評䟡の4.5

4.4

䞭叀車郚品店
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5぀星のうち4の評䟡

I bought the part by model/year, my error. I should try to find it by part number, which wasn't there. The part bought wasn't the correct one. My advice for PARTAN is to show the part number, not just... もっず芋る

5぀星のうち5の評䟡

Fast delivery, gearbox control module very nice priced and most importand fully checked and operational. 1/2 price of normal used part and almost 7 times cheaper then new OEM part. I am very satisfied... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

A minha primeira compra nesta empresa. Preço bom, justo. O frete foi caro, mas foi declarado. O que me surpreendeu negativamente foi imposto que paguei; talvez seja um problema do meu país, porém deve... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Thank you for your service. Part delivered as expected. The package arrived on time. The part was suitably packaged for transit. Very pleased with the service provided. Have a nice day

䌁業情報

  1. 䞭叀車郚品店
  2. 自動車郚品垂堎
  3. 自動車郚品店
  4. 自動車解䜓業者
  5. カヌ アクセサリヌ店

圓該䌁業による蚘述

Since its establishment in 2004, PARTAN has built a strong reputation in the used car parts industry. Starting as a local business focused on dismantling vehicles and selling quality parts, we’ve grown into a globally recognized name. In 2013, we took a significant step forward by launching our online store, bringing our expertise and inventory to customers worldwide. We ship parts to every corner of the globe through our trusted partnership with DHL Express, ensuring fast and dependable delivery. We value flexibility. That’s why we provide a wide range of secure payment methods and delivery options to meet your specific needs, whether you prioritize speed or cost-effectiveness. We offer highly competitive prices and a unique feature: the ability for you to propose your own price. This empowers our customers and ensures you receive exceptional value tailored to your budget. With over 100,000 parts in stock, our selection spans everything from small switches and trim pieces to engines, doors, and quarter panels. Each part comes with a two-month warranty, reflecting our commitment to reliability and customer trust. Our employees are dedicated to putting you first. With a client-oriented approach, they work tirelessly to address your questions, resolve issues, and ensure a smooth experience from start to finish. With over two decades of experience, we combine industry expertise with a passion for customer satisfaction. Whether you’re nearby or across the globe, we’re here to deliver the parts you need with quality you can count on.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

104件のレビュヌ

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4.4

すべおのレビュヌ

(104)

過去12か月のレビュヌ数: 97件

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5぀星のうち1の評䟡

Partan sold me a collision damaged rear


Partan sold me a collision damaged rear seat belt for Toyota Corolla. I have since then contacted the company, trying to work out a resolution. I have presented them with the option to cover the expence of refurbishing the seat belt. It's been a week and I still haven't been contacted back. I am hoping for a positive outcome. If there is such, I'll come back and revise my review.

2026幎2月6日
PARTAN ロゎ

PARTAN からの回答

Dear Kamen,
Thank you for your review and for allowing us the opportunity to address your concern regarding the rear seat belt.
We sincerely apologize for the delay in responding.
Our support team has now fully resolved the matter, and you should have received an email from us with the details. We hope the resolution will be acceptable to you.
Should you need any further assistance, please feel free to contact us directly.
We appreciate your patience and value your feedback.
Best regards,
Partan Customer Support Team

5぀星のうち1の評䟡

No show!

Shipping says 3-5 days. It’s been 10 days and I haven’t received it. They stopped responding to my messages.

2026幎2月5日
自発的なレビュヌ
PARTAN ロゎ

PARTAN からの回答

Dear Mark,
Thank you for your feedback. We’re sorry for the delivery delay and for not replying to your messages sooner.
Your order was received on 5 February at 20:13 and we shipped it the very same business day — on 6 February at 15:54 — via our Economy service.
Shipments to Canada usually take longer than the 3–5 day estimate because of international transit and customs clearance.
Good news: your parcel (EI010178277NL) is already IN TRANSIT – EXPORTED (last update 18 February) and heading to you.
Track it here:
https://my.zipasgo.com/tracking/EI010178277NL
Please let us know if you need anything else — we’re here to help.
Best regards,
PARTAN Customer Support Team

5぀星のうち2の評䟡

Part doesn’t work

Part doesn’t work

2026幎1月29日
PARTAN ロゎ

PARTAN からの回答

Dear Marek,
Thank you for your feedback and for reaching out.
We are sorry to hear that the part is not working. Unfortunately, this can occasionally happen with used parts despite our careful testing and quality checks.
We do offer a warranty for such cases: if the part has a hidden defect and cannot be used, you can return it within 2 months of receipt for a refund. Please check our full returns policy here: https://www.partan.eu/en/returns-policy/
To proceed, kindly send us an email to our support with:

- Your order/reference number (232658)
- A description of the issue
- Photos or videos showing the defect/problem

We will guide you through the next steps promptly.
Thank you for your understanding, and we hope to resolve this for you quickly.
Best regards,
Partan

5぀星のうち3の評䟡

It took lots longer than promised at


It took lots longer than promised at the time of purchase

2026幎1月7日
PARTAN ロゎ

PARTAN からの回答

Dear Hanayoon Khan,
Thank you for taking the time to leave a review and for your order with us.
We're sorry to hear that the delivery felt longer than expected and that it caused any inconvenience.
Your order was placed on January 6th towards the end of the working day, and we processed and dispatched it the next working day on January 7th. The shipment was delivered on January 13th, which falls within our stated Economy shipping timeframe of 3–5 working days (excluding weekends and holidays).
We always aim to deliver as quickly as possible, and we appreciate your patience while the parcel was in transit with DHL.
If there's anything else we can assist you with regarding this order or future purchases, please don't hesitate to reach out — we're here to help.
Thank you again for your feedback — it helps us improve.
Best regards,
Partan
Customer Support Team

5぀星のうち1の評䟡

good evening

good evening
where is my order?
I have been waiting for almost a month.

2026幎1月14日
自発的なレビュヌ
PARTAN ロゎ

PARTAN からの回答

Dear Сергій,
Thank you for your feedback and patience — we truly apologize for the extended delay with your delivery. We know how frustrating it must be to wait this long.
Your order (reference 231673) was dispatched on the same day it was placed — December 18, 2025. The initial delay was influenced by the peak holiday season and high shipment volumes, but the parcel is now held in customs clearance in Ukraine (status "In Customs" since January 10, 2026).
For international shipments to Ukraine, customs often requires action from the recipient to complete clearance. This typically involves providing personal details (such as passport information), confirming the invoice, and paying any applicable customs duties or taxes. Without this, the parcel cannot be released for final delivery.
To resolve this as quickly as possible, please:
- Check your SMS, Viber, email, or the local carrier's app (e.g., Nova Poshta, Ukrposhta, or Meest, depending on the final delivery partner) for any notifications about customs requirements.
- Contact the Ukrainian customs authority directly using the tracking number and provide the necessary information/documents. This is the key step to release your parcel.
Here is the full tracking link for the latest updates:
https://my.zipasgo.com/tracking/CI017249741NL
As a gesture of goodwill for the inconvenience, we'd like to offer you a discount code for your next purchase (let us know what you'd prefer, and we'll send it immediately).
We're monitoring the shipment closely and are here to help in any way we can — please reply here or message us directly if you need assistance with documents or further details.
Thank you again for your understanding.
Best regards,
Partan
Customer Support Team

5぀星のうち1の評䟡

No me ha llegado el pedido

2025幎12月31日
PARTAN ロゎ

PARTAN からの回答

Hola Aziz Tayebi,

Lamentamos mucho la demora en la entrega y entendemos perfectamente lo frustrante que resulta, sobre todo en estas fechas tan señaladas.
Ya nos hemos puesto en contacto contigo por email para ayudarte a resolverlo lo antes posible y dar seguimiento al paquete.
Si necesitas cualquier cosa más, aquí estamos.

Un cordial saludo,
Partan

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