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PartsFE レビュヌ 250

•
TrustScore 5段階評䟡の4

4.2

キッチン甚品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Company is using dynamic AI pric4 gouging by tracking how many times you visited the part page and hiking price by 100% over night, its disgusting and greedy strategy. This owners clearly doesn't have... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 s... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Good afternoon. I am very proud of you because you are very professional and fast with your shipping. This won't be the last time I buy from you—keep up the good work. Blessings.

䌁業が回答したした

䌁業情報

  1. キッチン甚品店
  2. 家電郚品提䟛業者

圓該䌁業による蚘述

PartsFe is a leading supplier of commercial restaurant equipment parts, serving businesses, service technicians, and facility operators across the United States. With an inventory of over 1,00,000+ parts, we offer replacement parts for dishwashers, fryers, griddles, grills, ice machines, ovens, plumbing systems, and more. We understand that equipment downtime can disrupt operations and impact profitability. That's why we provide same-day shipping on eligible in-stock items across the United States, helping customers get the parts they need, when they need them the most. Our commitment to customer satisfaction is backed by secure payment processing, easy 30-day returns, and dedicated support available 24/7 via email. Operating Monday through Friday from 8:00 AM to 5:00 PM CST, our team is focused on delivering a reliable purchasing experience built on quality, speed, and service. At PartsFe, keeping commercial kitchens running efficiently is our priority.

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4.2

ほが満足

TrustScore 5段階評䟡の4

250件のレビュヌ

5぀星
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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち4の評䟡

Parts arrived with minimal drama

Parts arrived with minimal drama, (FedEx screwed up again).Cost and shipping time was reasonable. I cant tell if the board works, I haven't had time to install it yet. I probably would have given 5 stars if not for the annoying site pop-ups, and excessive emails.

2026幎5月13日
PartsFE ロゎ

PartsFE からの回答

Thank you for your feedback and support! We're glad parts arrived and shipping was reasonable. Sorry for carrier delays and note your comments we appreciate you shopping with us!

5぀星のうち5の評䟡

Good experience

Part was delivered fast! Worked perfectly. Ice machine is back in action.

2026幎5月12日
PartsFE ロゎ

PartsFE からの回答

Thank you for your review and support! Great to hear the fast delivery and perfect fit got your ice machine running again. We truly value your trust welcome back anytime! We look forward to your next visit with us.

5぀星のうち1の評䟡

The part showed up curled into a U


The part showed up curled into a U shape. When I contacted them with pictures of the box with no damage, but a picture of the U shaped tube. All they said was that I needed to contact the shipping company. BUT, the shipping company did nothing wrong!!! It was the person who packaged the part, since the box wasn't even damaged!!!!

Next, according to the website and the invoice. The parts were supposed to include the compression nuts and sleeves. When I asked about that, they said I ordered another part. Hard to believe I could order another part when both told me they were included in my order.

Niether of those conserns seemed to concern them. Not very happy with their assistance.

2026幎4月7日
PartsFE ロゎ

PartsFE からの回答

We are sorry to hear you were unhappy with your experience. Upon reviewing the order history, we can see that you reached out to report the concern, and our support team requested pictures on 05/01/2026 in order to investigate and resolve the issue for you. Unfortunately, we did not receive the requested photos afterward.

We also want to clarify that we never instructed you to contact the shipping company. As the seller, we are responsible for helping resolve issues related to the order.

We understand your concerns regarding the shape of the part and the included hardware. We were awaiting the requested information so we could continue assisting and determine the best resolution possible.

5぀星のうち5の評䟡

OEM part at a great price

OEM part at a great price

2026幎4月15日
PartsFE ロゎ

PartsFE からの回答

Thanks so much for your feedback! We're happy the OEM part met your expectations and offered great value. Your support means a lot—hope to see you shopping with us again!

5぀星のうち5の評䟡

I needed some parts for an ice maker

I needed some parts for an ice maker. The oem parts had been updated and were available on PartsFE. The wiring was going to be different and had me a bit concerned. The PartsFe replacement parts came quickly by mail, and had excellent instructions on the new wiring, and had all the adapters, wires, etc. included. The repair went smoothly and my ice maker is up and running again. More importantly, my wife is very happy again with the ice maker and very impressed with me! Thanks

2026幎4月6日
PartsFE ロゎ

PartsFE からの回答

Thanks for your great feedback! We're glad the ice maker parts and included adapters made the repair easy and successful. We appreciate your support and look forward to your next order!

5぀星のうち5の評䟡

Good customer service

Return policy is practiced as described.

2026幎3月9日
PartsFE ロゎ

PartsFE からの回答

Thank you for your kind review and support! We're glad our service and return policy met expectations. We truly value your trust and look forward to serving you again soon.

5぀星のうち5の評䟡

Great price and fast delivery

2026幎5月6日
PartsFE ロゎ

PartsFE からの回答

We truly appreciate your feedback and support! It’s great to know you had a smooth experience with both pricing and fast shipping. Thank you for your trust, and we look forward to your next order.

5぀星のうち5の評䟡

Reliable

got what i needed in a timely matter, worked fine and was at a good price

2026幎4月27日
PartsFE ロゎ

PartsFE からの回答

We sincerely appreciate you taking the time to share your feedback! It’s great to know the part met your needs and arrived in a timely manner at a good price. Thank you for choosing us, and we look forward to your next order.

5぀星のうち1の評䟡

pay for next day deliver and took Moree


pay for next day deliver and took Moree time

2026幎4月27日
PartsFE ロゎ

PartsFE からの回答

We appreciate your feedback and your business. Upon reviewing the order details, we can see the order was submitted on Apr 24, 2026 at 3:32 PM CST as a next-day delivery request, which was after our daily shipping cutoff. As outlined in our shipping policy, we do not process or deliver orders during weekends or holidays, so the order shipped on Monday, Apr 27, and arrived the next day on Apr 28. Thank you again for shopping with us, and we hope to serve you again soon.

5぀星のうち5の評䟡

Best company...

2026幎4月30日
PartsFE ロゎ

PartsFE からの回答

Thank you for the wonderful review! We’re grateful for your trust and support. It’s always our goal to provide the best experience, and we’d love to serve you again!

5぀星のうち3の評䟡

I like the prices

I like the prices, but I received the wrong part, and now not in stock,I will keep using your company for now.

2026幎4月28日
PartsFE ロゎ

PartsFE からの回答

Thanks for sharing your experience. We apologize for the wrong part and inventory issue, but we’re grateful for your continued trust and look forward to helping you again soon.

5぀星のうち5の評䟡

Fast shipping and good prices

Parts FE had the parts available and fast shipping and best price. Would recommend them.

2026幎4月30日
PartsFE ロゎ

PartsFE からの回答

We appreciate your kind words! It’s great to hear you were pleased with our prices and fast delivery. Thanks for recommending us, and we’d love to help again anytime!

5぀星のうち5の評䟡

Olivia's help with verification of a


Olivia's help with verification of a part waa great. It was nice to get the same agent the next day. Didn't need to rehash everything.

2026幎5月7日
自発的なレビュヌ
PartsFE ロゎ

PartsFE からの回答

Thank you for sharing your experience! We’re happy Olivia made the verification process smooth and easy. We’d love to assist you again whenever you need parts.

5぀星のうち1の評䟡

I expected better customer service

I expected better customer service, they responded to my request but in their time and they did not refund me (until now )in a prudent time, being that the package was lost in FedEx and I have to keep waiting to see if they find it, it is no longer the customer's problem, they must return the money as soon as it is known that it was not going to arrive
Not happy with this company

2026幎4月28日
PartsFE ロゎ

PartsFE からの回答

We appreciate your review and are very sorry for the inconvenience you’ve experienced. We understand how disappointing this situation has been, especially with the shipping delay. Please rest assured that we are in constant communication with the carrier and treating your case as a priority. There is still a possibility that the package will be delivered, but if not, we will issue your refund without further delay. Thank you for your patience and understanding, and we hope to have the chance to earn back your trust in the future.

5぀星のうち1の評䟡

Too long pressing time and inaccurate inventory

I ordered three items. One item was canceled the next day due to a stock issue. Seven business days later, I received an email saying that only one item had been shipped.
However, there has been no update at all regarding the remaining item.
I seriously question whether it should take this long to process an order, especially when I placed it for items that were listed as in stock on their website.
This has been a very disappointing experience, and I should have heard from others about some very negative experiences as well.

2026幎4月21日
自発的なレビュヌ
PartsFE ロゎ

PartsFE からの回答

Thank you for your honest review. We’re very sorry to hear about the delays and confusion surrounding your order. This is certainly not the experience we want our customers to have. We are working on improving our stock management and communication so situations like this can be avoided. We truly value your feedback and hope you’ll give us another opportunity to make things right.

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