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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Paws & Purrz is an Australian pet grooming brand on a mission to make professional quality grooming simple, affordable, and stress-free for dog owners at home. We supply premium grooming tools built for the real needs of Australian pet families, whether you have a first-time pup or a seasoned senior dog who has seen it all. Our flagship product, the 7-in-1 Grooming Kit, brings together everything you need to keep your dog looking and feeling their best. Trimming, deshedding, brushing, and more, all in one quiet, powerful, easy-to-use device built to minimise anxiety for even the most nervous dogs. No more stressful trips to the groomer every few weeks. No more fur covering every surface of your home. Just a happier, healthier dog and a cleaner house. We believe grooming is about far more than appearances. It is one of the most important routines you can build with your pet. Regular at-home grooming strengthens the bond between you and your dog, helps you spot skin issues, lumps, or coat changes early, and keeps your dog comfortable and healthy between professional appointments. Our tools are suited to a wide range of breeds, coat types, and temperaments. From fluffy Doodles and heavy-shedding Huskies to anxious rescues and short-haired Staffy crosses, we have options to suit the full spectrum of Australian dogs. Based in Australia and shipping nationwide, we are committed to fast fulfilment, honest communication, and a customer experience that genuinely puts pet owners first. Our team is made up of dog lovers who care deeply about the products we put out, and we stand behind everything we sell. If you are ready to take control of your dog's grooming routine and give them the care they deserve without the hassle, Paws & Purrz is here for you.
オーストラリア
3.7
9件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Further to my review that was quite suttle, I have had Sadi contact me being very apologetic and we have resolved the problem and even when I was talking to him on the phone the product was delivered. I would like to thank him for his respect and empathy and assisted 100% to solve the problem. It is a small Australian business doing the best they can and I will certainly be dealing with the Company again. The product is fantastic. cheers
My order was lost and would send another grooming kit along with a tracking number. Have not gotten either one as yet. Very frustrating!!
Paws and Purrz からの回答
Hi Janine, this made our day. There is something lovely about a piece that just fits your space, and we are so glad the blanket found its spot in your home. Thank you for taking a moment to share it. It means a lot to our little team. Warmly, the Paws & Purrz team
Best Purchase i bought. The grooming kit saves me $100 every month!
Highly recommend the team was very responsive
Paws and Purrz からの回答
Saving $100 a month is exactly what we hoped the kit would do for pet parents, so reading it in your own words is wonderful. Thank you for the kind mention of the team too. They will be thrilled. Wishing you and your pup many easy grooming days ahead. The Paws & Purrz team
Paws and Purrz からの回答
Hi Tracey, we are so sorry your order has not reached you yet. That is not the experience we want for you at all. We would love to fix this straight away. Please email us at support@pawsandpurrz.com.au with your order number, and we will track it down and make it right today. Thank you for your patience, and again, our apologies. The Paws & Purrz team
I brought two couch covers which I couldn’t fault. I had not ordered the right size and had returned both. I am Very pleased with the how easy the team made it for me to return.
Julie
Paws and Purrz からの回答
Hi Julie, thank you so much for this. Getting the size right from a screen is not always easy, so we are really glad the return was smooth and stress free for you. Our team genuinely loves helping, and if you ever decide to try the right size, we will be right here. Thanks for giving us a go. The Paws & Purrz team
We love this product. Our doggos just sit and allow us to groom them without any stress. Soooo easy and quick to clean after use.
Highly recommend.
I wish we had done this sooner. We are saving so much money with 3 dogs that normally go to groomers every 10 weeks.
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