Wonderful enclosed garden, actually enclosed not 'there is a fence an elephant could get through'. Dogs allowed on furniture and throws/towels available. Treats and bowels left out for them. Recomm... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hazel Hide was the most adorable place to stay, with all the little touches that most places forget. Plants in the rooms, books, games, an endless amount of logs, fans, dog treats, human treats, milk,... もっと見る
We stayed at Bracken for a few days on the Northumberland coast with our dog Rubie, and it was brilliant from start to finish. It’s genuinely rare to find a place that’s truly dog friendly rather th... もっと見る
Really dog friendly! Secure garden, rugs to use on sofas so they can cuddle up with you, doggy wash station, dog towels dog waste bin, treats and balls for my dogs. Really attentive host.
4.6
優良
45件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The best way to find a truly dog friendly holiday
It was easy to find a great place to stay and the reservation process was straightforward. Communication in the run up to our holiday was really helpful.
2024年7月23日
自発的なレビュー
Paws & Stay からの回答
Thank you for your review Kerena and for sharing your positive experience. We appreciate the support and look forward to welcoming you back
Good organisation to deal with
The property we stay at is fully focussed on dog safety, comfort and good facilities. I trust Paws and Stay to do all the necessary research for the right properties for my dog. We always use this company when taking our dog with us.
2024年9月13日
自発的なレビュー
Paws & Stay からの回答
Hi Laura, thank you for your review and support. We're so pleased to hear you and your dog had a safe and comfortable stay and we look forward to welcoming you all back soon.
Brilliant choice of properties and…
Brilliant choice of properties and locations.
Easy to book, lots of relevant information about the property prior to arrival.
2024年9月20日
自発的なレビュー
Paws & Stay からの回答
Hello Melanie, thank you so much for taking the time to leave your review, we really appreciate your support and look forward to welcoming you back
Avoid at all costs
Avoid at all costs - made a booking for a lovely first break with my partner and our new puppy. Immediately the website insisted we pay the full amount rather than a deposit as advised by the site. After paying this, our booking was then cancelled 24 hours later as the owner of the property decided they would like to have more money for the stay than was advertised. Would not risk booking with them if you want to ensure a nice stay, given you clearly can’t trust the prices on their site
2024年10月21日
自発的なレビュー
Paws & Stay からの回答
Hi Sam,
We're very sorry for the inconvenience you experienced with your recent booking. We completely understand how frustrating this situation must have been.
As we discussed, there was a system malfunction during the booking process that affected the deposit and displayed price.
Unfortunately, the owner was unable to honour this.
We’ve thoroughly investigated the issue and have taken steps to prevent it from happening again. Instances like this are extremely rare, and to acknowledge the error, we promptly issued a full refund and provided a complimentary gift card for a future stay, which we hope you’ll take the opportunity to enjoy.
We truly hope you’ll give us the chance to restore your confidence in Paws & Stay.
The Paws & Stay Team
Don't get caught out
It advertises as offering "dog friendly not just tolerant" holidays in the UK, however a quick search reveals 9/10 locations do not allow dogs on the furniture. That may be fine for Wendy the second-home-owner whose gun dogs live permanently in her farmhouse boot room, but for us lowly commoners we want to sit with our dog beside us. No dogs on furniture is a "tolerant" policy you'd expect in the local pub, not somewhere you plan to stay overnight for a week.
There are also additional supplementary charges for each dog on every location. For all the extra cleaning required for your dog sitting on the floor...
2024年9月26日
自発的なレビュー
Paws & Stay からの回答
Hi Eleanor,
Thank you for your review and we’re sorry to hear you feel this way. One thing we’ve really learnt from speaking to our guests and gathering their feedback and insights is that ‘dog friendly’ means something different to everyone – as a team of fellow dog owners we can relate!
We strive to accommodate a variety of dogs and their humans, and we personally inspect our properties with a dog to ensure each place welcomes dogs warmly.
We think it's important to collect all of the dog-friendly information and display it on the place page, so that you can make an informed decision and find the place that's right for you and your dog before booking. This is much easier than when a place simply states they're 'dog friendly'!
In fact, only 12% of our collection has a rule against dogs on the sofa. When this is the case, we make sure other special touches and features are in place to ensure dogs still feel comfortable and welcome. We try to encourage the owners of our places to be as dog-welcoming as possible.
To clarify, not all of our locations charge extra for dogs – we do have a whole collection of places where dog charges don’t apply. It all depends on the owner, as they set their own pricing and rules.
Our Guest Experience team are always on hand to help if you ever need help or have any questions: bookings@pawsandstay.co.uk
The Paws & Stay Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。