Unprofessional
Foreign call centre, simply WRONG information provided after "checking the status", and then when a serious complaint is made one of their sketch queen bosses calls to make a slimy call ten minutes later saying that their "risk team" has rejected my request. The problem they have with that is I have the approval documents sitting here in front of my confirming I am onboarded and I have screenshots of their dashboard confirming my address for the EFTPOS machine that they NEVER DELIVERED.
Not scammers, just grossly unprofessional and incompetent then kills the messenger. Leaving us with no EFTPOS in the busiest month of the year for us.
I will see them in Federal Court, it's well worth the expensive filing fee.
And I don't believe the "risk team" magically looked at my (APPROVED) membership and rejected me ex post facto.
Borderline illegal.
They are based in Victoria of course, crime capital of Australia.