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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I Scraped Mcafee & Norton to use PC Matic. So far it has exceeded my expectation! A truly American company,that actually SHOWS & COMMUNICATES what they have done.OUTSTANDING!

企業が回答しました

5つ星のうち5の評価

Dopo la rottura del cambio automatico della mia Freemont awd mi sono rivolto alla ditta PFMATIC di Sarno. Abitando in Piemonte, a dire il vero, ero un pochino preoccupato per la distanza ma, conforta... もっと見る

5つ星のうち5の評価

I had a foreign virus checker before and felt uncomfortable. Since I got PcMatic i have piece of mid. Reasonably priced for five licenses. Installation was a breeze. Works behind the scene beautifull... もっと見る

企業が回答しました

5つ星のうち1の評価

I bought and installed PC Matic last year. But now when I go to do a scan it has analyzing for 15 minutes or more and Malware scan never starts. I have Uninstaller and reinstalled several times and ha... もっと見る

企業が回答しました

企業情報

  1. コンピュータ セキュリティ業
  2. ・
  3. ソフトウェア企業
  4. 企業間サービス

当該企業による記述

PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

94件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 91%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(94)

過去12か月のレビュー数: 75件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I have had PC Magic for 10 years

I have had PC Magic for 10 years and tried switching to other desktop security software but always went back to PCMatic. This is recommended. Low nominal price for 5 licenses

2026年6月28日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Hi Tony, thank you so much for being a loyal customer for the past 10 years! We truly appreciate your continued support.

5つ星のうち1の評価

Terrible Don't back up their product.

Terrible, got a virus which Norton and windows caught the virus. Totally discussed. No help and told me to go to a computer specialist and get it fixed. Never had this happen with Norton nor McCafee. No help at all from PC Matic. Went to PC Matic because American company. Even my computer class said don't do PC Matic but thought I want to buy American. Big Mistake. Had gotten PC Matic several years ago but decided after seeing all these false advertisements I should have let others know that bad virus got in when Windows warned me, PC Matic didn't and all they said was I would have to go to Best Buy to get my computer fixed. Worse virus I have ever had. No help from them. Others have helped me if I got a virus but I really can't remember in all these years ever having to get help for a virus. Norton and McAfee never let them in. Don't get PC Matic.

2026年6月25日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Hi Marilyn,

We are so sorry to hear about the virus and the frustration you experienced with our support team. We completely understand how stressful dealing with a computer infection can be.

We want to look into your specific case to see what happened and how we can help. Please reach out to our management team directly at help@pcmatic.com so we can work to make this right.

5つ星のうち5の評価

We love PC Matic

We love PC Matic! It’s an American company who are helping to keep our computers safe from viruses. They notify you when each computer you have under contract has been scanned for viruses. It brings us peace of mind from a company we trust.

2026年6月24日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Knowing that you trust us to protect your computers means the world to our team. Thank you for your support and for being a valued part of the PC Matic family!

5つ星のうち5の評価

Since I have had PC Matic my computer &…

Since I have had PC Matic my computer & phones work faster & we feel safer! Not getting the BS now. Thank you for such a wonderful product! God bless the USA!🇺🇸

2026年6月13日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you so much for the 5-star review! We are thrilled to hear that your computer and phones are running faster and that you're feeling safer online.

5つ星のうち5の評価

I highly recommend PC Matic

PC Matic is a great company. I have used their security service for my computers for several years and I am a satisfied customer. I highly recommend them.

2026年6月19日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you for the 5-star review, Mae! We are thrilled to hear that you are a satisfied customer.

5つ星のうち5の評価

PC Matic has kept our computer running…

PC Matic has kept our computer running efficiently and safe. I recommend them.

2026年6月17日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you for taking the time to share your positive experience, Debbie! We are so glad to hear that PC Matic is helping keep your computer running efficiently and securely.

5つ星のうち5の評価

AFFORDABLE AND SECURE PC PROTECTION

AFFORDABLE AND SECURE PC PROTECTION. I SWITCHED FROM A DIFFERENT PROVIDER, SAVED A BUNCH AND GOT BETTER PROTECTION TO BOOT! THANKS PC MATIC!!

2026年6月16日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Hi Linda, thank you so much for taking the time to share your feedback! We are thrilled to hear that you’re enjoying both the affordability and the enhanced protection of PC Matic. We’re happy to have you with us!

5つ星のうち5の評価

Through the midst of a job search I…

Through the midst of a job search I came across some unsavory players promoting false jobs. PC Matic was able to identify them and protected my computer! Bravo to PC Matic as I am a repeat subscriber!!!

2025年7月7日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you so much for the feedback! We are so glad to hear that PC Matic kept your computer secure. We truly appreciate your loyalty as a repeat subscriber and are happy to have you with us!

5つ星のうち3の評価

Customer support has cratered!

I have been a PC Matic customer for over 5 years. When I first started with them, they were an extremely customer oriented user friendly company with a good product. They do a lot of advertising about how they are US based and have good support etc., but some time over the last two years they outsourced their customer support to another company and frankly - it’s awful.

Now, when you have a problem, in order to talk to a person, you have to sign up for a separate “support subscription” that is $20+ per month!
It is very difficult to get any support without signing up for that support.
The program still works pretty well, but if there is an issue or problem, it becomes a huge hassle.

I notice that PC Matic no longer resides on any Top 10 Antivirus program lists - I suspect this is why. I am currently searching for a different Antivirus protection.

2026年5月22日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you for being a loyal PC Matic customer for over 5 years. We truly appreciate your long-term support.

It sounds like there might be some confusion with another service, as PC Matic does not offer or charge for a monthly support subscription. Our standard email support is completely free for every customer. We do offer an optional, upgraded phone support package, but it is billed at $100 per year (which breaks down to less than $9 a month), not a recurring monthly fee.

We would love the opportunity to look into the technical issue you've been experiencing and make things right. Please reach out to our support team directly at help@pcmatic.com with your account details.

5つ星のうち5の評価

PC matic works perfectly and is a great…

PC matic works perfectly and is a great value. We can cover our computers, PC and MAC, up to 5 systems on one subscription without slowing down our systems

2026年5月1日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you for the kind words, Kathleen! We are so happy to hear that you’re enjoying the multi-device coverage and that your systems are running smoothly. We appreciate your support!

5つ星のうち5の評価

I recommend PC Matic

I recommend PC Matic as I like that it is made in the USA. The price is reasonable, considering one subscription can be used on 5 different devices. I really like that I don't get bombarded over and over again to add more things to my account that I don't really want/need. Once in a while is acceptable, but not more than that. Customer Service has been A1 with quick replies to any questions or concerns.

2026年5月11日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you for the 5-star review! We’re so glad you appreciate that we are made in the USA and that our 5-device coverage fits your needs.

It’s also great to hear that you’ve had an "A1" experience with our support team and enjoy our low-pressure approach to account updates. Thanks for choosing PC Matic!

5つ星のうち5の評価

PC Matic is my trusted guy in the…

PC Matic is my trusted guy in the background that protects my IMacs, stops annoying pop-up ads, and cleans and protects my computers! I started with PCMatic over 25 years ago through many platforms, and I've had NO issues. They are the best!

2026年4月30日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

It’s incredible to hear that you’ve been with us for over 25 years; that is some serious loyalty! Thanks for being such a long-standing member of the PC Matic family. Here’s to many more years of protection!

5つ星のうち5の評価

I find PC Matic to be reliable

I find PC Matic to be reliable, easy to use, and reasonably priced. It's far more than just anti-virus software.

2026年4月29日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Hi Jim,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you find PC Matic reliable, easy to use, and a great value. Your support means a lot to our team!

5つ星のうち5の評価

Internet protection 🙏

Internet protection 🙏
I love ❤️ PC MATIC

2026年4月28日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you so much for the 5-star review! We are thrilled to hear that you’re loving the internet protection we provide. Knowing our customers feel safe and satisfied is exactly why we do what we do.

5つ星のうち5の評価

Been using PC Matic for well over 10…

Been using PC Matic for well over 10 years and it delivers every time! Always recommend it to my customers.

2026年4月26日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you for the 5-star review, Gypsy! We are thrilled to hear that PC Matic has been delivering for you for over a decade. We truly appreciate the recommendations to your customers and look forward to protecting them for many more years to come.

5つ星のうち5の評価

works great

works great! safe internet!

2026年4月24日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Hi Jim, thanks so much for the five-star review! We’re thrilled to hear that everything is working great and that you’re enjoying a safer internet experience with us. Keeping your digital world secure is what we do best!

5つ星のうち5の評価

I have used PC Matic on my home…

I have used PC Matic on my home computers for the past several years. It is a great product and wouldn’t use anything else

2026年4月23日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Hi Stephen, thank you so much for the 5-star review! We are thrilled to hear that PC Matic has been your go-to choice for home computer security over the last several years. We truly appreciate your loyalty and are glad we can provide you with peace of mind. Thanks for being part of the PC Matic family!

5つ星のうち5の評価

#pcmatic

#pcmatic
Best VPN and virus checking and malicious software.

2026年4月21日
自発的なレビュー
PC Matic ロゴ

PC Matic からの回答

Thank you for the awesome review! We're so glad to hear that you're finding our VPN and malware protection to be the best. Providing comprehensive security that's easy to use is exactly what we strive for. We appreciate your support!

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