pearlandbear.com レビュー

174

•

4.5

ベビー用品店

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

Super quick service Was a bit hesitatant cause i had never heard of these guys before..and not many reviews or facebook followers etc. However cant fault service. And can defo recommend. Or... もっと見る

企業が回答しました

Promptly delivered.Suitcase set is as expected,as I had viewed in a store.However two of the inner two inner - the smallest case and backpack were bent and out of shape.I have decided to keep in the... もっと見る

企業が回答しました

Ordered a vtech laptop for my son, this was supposed to be delivered by DPD, unfortunately DPD said parcel was delivered but it wasn't. I contacted Pearl and Bear via email, they responded quickly, op... もっと見る

企業が回答しました

Super quick delivery I don’t do reviews , however I’m really impressed with this company I sent an email question and had a reply more aless straight away and answered a question The it... もっと見る

企業情報

ベビー用品店

当該企業による記述

Pearl & Bear is your ultimate online destination for baby products, bringing all the best baby brands together under one roof. We understand how time-consuming and overwhelming it can be for parents to spend hours navigating different websites, trying to find everything they need for their little ones. That’s why we created Pearl & Bear—a one-stop shop designed to make your life easier and more convenient. Whether you’re looking for high-quality baby clothes, gear, toys, or essential accessories, we’ve carefully curated a collection of trusted brands to ensure that you have access to the very best for your child. We prioritise quality, safety, and practicality, so you can shop with confidence, knowing you're getting products that meet the highest standards. At Pearl & Bear, we value your time. By offering everything you need in one place, we help save you hours of searching, giving you more time to focus on what really matters—making precious memories with your family. Our easy-to-use website and efficient delivery options are all designed with busy parents in mind, so you can enjoy a stress-free shopping experience from start to finish. We’re here to support parents at every stage of their journey, providing exceptional customer service, a wide selection of products, and a seamless shopping experience. At Pearl & Bear, we’re not just a store; we’re your partner in parenting, dedicated to making life a little easier for you and your growing family.

連絡先

7 Bridgefields, AL7 1RX, Hertfordshire, 英国
Hello@pearlandbear.com
pearlandbear.com

4.5

優良

174件のレビュー

5つ星

4つ星

3つ星

2つ星

1つ星

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ネガティブなレビューの 100％に回答しています

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すべてのレビュー

(174)

過去12か月のレビュー数: 15件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

2022年2月2日

My order was over 5 weeks delayed and I…

My order was over 5 weeks delayed and I didn’t receive any warning prior to purchase that it would be delayed. Only when I chased the company did they have the courtesy to let me know they were experiencing a delay with the product. When I later asked for a refund they would not refund me as I was 2 days over the 30 day refund period. Given the huge inconvenience and lack of communication a refund would be the least I would have expected. Awful company and customer service - avoid them at all costs

2022年2月2日

自発的なレビュー

pearlandbear.com からの回答

2022年2月3日

Hi Sarah,

Thank you for your feedback. We are ever so sorry to hear that you had a negative experience with us. We pride ourselves on providing the best possible service and we can see that a member of our team previously contacted you regarding the delays on your order, and that you also had agreed to continue to checkout through the warning, informing you of the delay on the item before you purchased it.

As stated across our website - we have put in place extra safety precautions for our warehouse and delivery teams. Standard delivery orders can take up to 7 working days, or more due to the current climate, and some items from the same order may arrive separately. Our team are doing their best to manage this and we are sorry again for the delays.

The returns policy applies to all customers and allows you up to 30 days to return your order, unfortunately, since your order had passed it's return date, it did not apply to our returns policy. At Pearl and Bear, we strive to deliver the best products, services and satisfaction to our valued customers, like you and we are truly sorry that you feel this way and we apologise again for this.

2022年1月30日

Delay with delivery so waited about 6…

Delay with delivery so waited about 6 weeks but very happy now it's arrived

2022年1月30日

pearlandbear.com からの回答

2022年2月3日

Hi Angela,

Thank you for your feedback. We are glad to hear that you are happy with your order and thank you for your patience with us due to the delays at this time.

Pearl and Bear Team

2022年1月29日

Had exactly what I wanted and came so…

Had exactly what I wanted and came so quickly! Thank you!!

2022年1月29日

自発的なレビュー

pearlandbear.com からの回答

2022年2月3日

Hi Danielle,

Thank you for shopping with Pearl and Bear. We are so glad to hear about your positive experience with us, thank you for sharing!

Many Thanks,

Pearl and Bear Team

2022年1月17日

Great products and great service!

2022年1月17日

pearlandbear.com からの回答

2022年2月3日

Hi Lucy,

Thank you for shopping with Pearl and Bear. We are so glad to hear about your positive experience with us, thank you for sharing!

Many Thanks,

Pearl and Bear Team

2022年1月12日

Items arrived promptly and well packaged.

2021年10月15日

pearlandbear.com からの回答

2021年11月2日

Hi Martin,

Thank you for shopping with Pearl and Bear. We are so glad to hear about your positive experience with us, thank you for sharing!

Many Thanks,

Pearl and Bear Team

2021年10月6日

Products as described

Products as described, good quality and fast delivery.

2021年10月6日

pearlandbear.com からの回答

2021年11月2日

Hi Berta,

Thank you for shopping with Pearl and Bear. We are so glad to hear about your positive experience with us, thank you for sharing!

Many Thanks,

Pearl and Bear Team

2021年10月4日に更新

Everything was just as described and…

Everything was just as described and arrived quickly. Well packaged for protection. I was very impressed and would order from them again.

2021年10月4日

pearlandbear.com からの回答

2021年10月4日

Hi Missd,

Thank you for shopping with Pearl and Bear. We are so glad to hear your positive experience with us, thank you for sharing!

Many Thanks,

Pearl and Bear Team

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