Peejay Pets Superstore Limited ロゎ
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Peejay Pets Superstore Limited レビュヌ 370

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TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

Absolutely made up with my purchase ,was buying from somewhere else but this has turned out saving us a little money and my 2 bulldogs love it ,a very quick turn around also will be buying from peejay... もっず芋る

5぀星のうち5の評䟡

It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Delighted to find the giant Ancol cat scratching post here, that we had previously bought on Amazon (but now Amazon only stocks an inferior product). Ordering online was easy and the post arrived well... もっず芋る

5぀星のうち1の評䟡

8 days and still not received goods, tracking not working. Not very helpful when you phone. Paid on Tuesday, we're not even despatched until Friday. Biscuits arrived around 6pm Tuesday evening, n... もっず芋る

䌁業が回答したした

䌁業情報

  1. ペットショップ
  2. 家畜飌料販売業者

圓該䌁業による蚘述

We’ve been around for 55 years now, so we know just how much value our customers put on their animals. They’re not just for birthdays, or for Christmas – they’re part of the family. And, being a family run business ourselves, we know just how important the concept of family is. We currently trade from a 6000 sq ft warehouse on Cleveland Street and a 1800 sq ft superstore in Anlaby, and stock a wide range of products for all kinds of animals – from spiders to stallions, chickens to chameleons and, of course, the trusty dog and cat!

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

370件のレビュヌ

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4぀星
3぀星
2぀星
1぀星

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この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 50に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(370)

過去12か月のレビュヌ数: 57件

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5぀星のうち5の評䟡

Great customer service

The item wasn’t in stock but they were very helpful in updating when to expect stock to came in and shipped out my order with next day delivery. Great customer service, I really appreciated it!

2023幎3月31日
Peejay Pets Superstore Limited ロゎ

Peejay Pets Superstore Limited からの回答

Thank you for the amazing feedback Natalia!x

5぀星のうち5の評䟡

Good price

Good price. Very prompt delivery. Well packed.

2023幎3月1日
Peejay Pets Superstore Limited ロゎ

Peejay Pets Superstore Limited からの回答

Thank you for the amazing feedback Kate!

5぀星のうち5の評䟡

Bought the product on line

Bought the product on line. It was a very easy transaction. I was informed when it was ready to collect and it was quickly supplied when I collected. I’m a happy customer.

2023幎2月13日
Peejay Pets Superstore Limited ロゎ

Peejay Pets Superstore Limited からの回答

Thank you so much for the amazing feedback Sue! Really appreciate it :)

5぀星のうち5の評䟡

My go to pet store

My go to pet store. Says it all. Friendly and caring staff who always go above and beyond. Also microchipped all my fur babies and made the whole process quick and painless as possible.

2023幎1月27日
Peejay Pets Superstore Limited ロゎ

Peejay Pets Superstore Limited からの回答

Thank you Katie! Really appreciate the time taken to leave us some feedback!

5぀星のうち1の評䟡

Terrible company lied from start to


Terrible company lied from start to finish. 10 days later i still dont have my refund. Makes excuse after excuse

2022幎12月20日
Peejay Pets Superstore Limited ロゎ

Peejay Pets Superstore Limited からの回答

Hi John, I’m sorry to hear that you had a bad experience with us.

I can assure you that no lies were made to you regarding your order.

Your order was placed with us on the the 20th of December - due to the festive period, this meant that your order would not be leaving us until the 28th of December — we were then informed on the 30th of December that your order was damaged at our couriers depot, which we did inform you immediately, and as that item was the last of our stock a refund was issued for your order.

Our policy regarding refunds is that they can take anywhere between 5-10 working days to arrive back into your account depending on what bank you are with and whilst this process is generally quite quick, it can sometimes take the full duration which was explained to you over the telephone.

As your refund was issued at 2pm on a Friday, your refund would not have arrived over the weekend nor would it arrived on the Monday as that was a bank holiday so the banks will have been closed.

As we have had no communication back from you, I can assume you have received your refund.

I do apologise for any inconvenience this has caused to you however, this was caused by factors fully out of our control I’m afraid.

5぀星のうち5の評䟡

Peejay Pets = Great prices

I like Peejay Pets because I can find what I want online, it tells me how many are left in stock. Sometimes it can take up to 3 days for items to be ready for pickup, but if I ring and ask, they can usually arrange for me to pick up later in the day. I find the prices really competitive and the staff very helpful and friendly.

2022幎12月22日
Peejay Pets Superstore Limited ロゎ

Peejay Pets Superstore Limited からの回答

Thank you for the amazing feedback! We are working on making the click and collect system better!

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