Absolutely made up with my purchase ,was buying from somewhere else but this has turned out saving us a little money and my 2 bulldogs love it ,a very quick turn around also will be buying from peejay... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was a straightforward purchase , followed by item despatch and delivery within stated dates. Its actually 'scary' how many online purchases have issues at point of purchase, despatch/ delive... もっと見る
企業が回答しました
Delighted to find the giant Ancol cat scratching post here, that we had previously bought on Amazon (but now Amazon only stocks an inferior product). Ordering online was easy and the post arrived well... もっと見る
8 days and still not received goods, tracking not working. Not very helpful when you phone. Paid on Tuesday, we're not even despatched until Friday. Biscuits arrived around 6pm Tuesday evening, n... もっと見る
企業が回答しました
企業情報
当該企業による記述
We’ve been around for 55 years now, so we know just how much value our customers put on their animals. They’re not just for birthdays, or for Christmas – they’re part of the family. And, being a family run business ourselves, we know just how important the concept of family is. We currently trade from a 6000 sq ft warehouse on Cleveland Street and a 1800 sq ft superstore in Anlaby, and stock a wide range of products for all kinds of animals – from spiders to stallions, chickens to chameleons and, of course, the trusty dog and cat!
連絡先
Waterloo Mills, Cleveland Street, HU8 7AU, Hull, 英国
- 01482585315
- enquiry@peejaypets.co.uk
- peejaypets.co.uk
4.3
優良
370件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Straightforward to place order
Straightforward to place order. Kept informed of progress. Everything fine.
2023年6月24日
Peejay Pets Superstore Limited からの回答
Thank you so much Alan for the amazing feedback :)
Still waiting for label to resend..
A massive mix up with the products, you sent them to me, I paid for them to be sent to my dad!!
Geoff coppins
At no 33 meadow way
Stone
Kent
Da62ab.
2023年6月24日
Peejay Pets Superstore Limited からの回答
Hi Diane, I do apologise greatly for the mix up! Unfortunately, this was a simple mistake due to a staff member reading the billing address as opposed to the shipping address. Your new labels are on the way so that this can be rectified :)
Peejay Pets Superstore Limited からの回答
Thank you so much!
Peejay Pets Superstore Limited からの回答
Thank you for taking the time to leave us some feedback! If you have any suggestions on how we can raise from a 4* to a 5* I would be more than happy to hear them if you could email enquiry@peejaypets.co.uk :)
Peejay Pets Superstore Limited からの回答
Thank you Iain, really appreciate it x
Great price on 10 k of Go Cat cat…
Great price on 10 k of Go Cat cat food....very competitive prices all round and delivery was
very quick....arrived well within a week of ordering.
2023年6月14日
Peejay Pets Superstore Limited からの回答
Thank you Debra for taking the time to leave us such amazing feedback!
Peejay Pets Superstore Limited からの回答
Thank you Robyn for the amazing review :D
Great service and super fast delivery
2023年5月17日
Very helpful excellent service
2023年5月14日
Perfect item, Poor Customer Service
The item itself is perfect, a lovely dog bed, and well packaged, arrived safely, for this it gets two stars. Everything else was a very poor experience. Delivery time was 9 days from the day I paid and on payment, I was informed 3 to 5 days for delivery. I emailed at 5 days, to check on the item, and had no reply. I chased it up at 7 days, and finally got a reply, on the day that the bed arrived.
Had I had a prompt reply, apologising, explaining delayed delivery, and being clear about arrival time, etc I wouldn't mind. However, this was poor communication, and poor customer service, and does not make me feel this is a company I would trust to buy from again.
2023年5月13日
Peejay Pets Superstore Limited からの回答
Hi Finn - thank you for taking the time to leave us some feedback - I am sorry to hear that we did not meet your expectations! Our estimated delivery time is 3-5 working days as you placed your order on Sunday 14 May this would have taken you to Friday 19 May - unfortunately this was extended to Tuesday 23 May due to delays with the courier and I do apologise greatly that this wasn't conveyed properly to you!
Good price and quick delivery
Good price and quick delivery. Would be nice to get notification of delivery but not a necessity I suppose as long as it arrives. Thanks
2023年5月11日
Peejay Pets Superstore Limited からの回答
Thank you for taking the time to leave some amazing feedback - We are looking into tracking numbers to be sent out automatically! They are always available upon request :)
Great harness and customer service…
Great harness and customer service ,only minor niggle was I had to buy online as the local store price was more expensive for the item .
2023年4月22日
Peejay Pets Superstore Limited からの回答
Thank you Peter for taking the time to leave us some feedback - unfortunately the price difference was due to a technical error where the price online had not synced with our in store price following the price increase which should be all fixed now :D
Peejay Pets Superstore Limited からの回答
Thank you so much for the feedback Dan! Really appreciate it :)
Highly delighted delivered earlier than…
Highly delighted delivered earlier than expected thank you
2023年4月13日
Peejay Pets Superstore Limited からの回答
Thank you Ann!x
Excellent price ,quick delivety
2023年4月11日
Peejay Pets Superstore Limited からの回答
Thank you for the amazing feedback Marie!
Really pleased with my bird cage.
Really pleased with my bird cage.
Good quality and exactly how it was described.
very helpful in dealing with my enquiries.
Arrived swiftly when it came in stock.
2023年3月30日
Peejay Pets Superstore Limited からの回答
Hi Christine! Thank you for the amazing review! We really appreciate it :)
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