PenCarrie ロゎ
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PenCarrie レビュヌ 131

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TrustScore 5段階評䟡の5

4.9

衣料品卞業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Sarah and Olivia went above and beyond to resolve an urgent stock and delivery issue. They kept me updated regularly and didn’t stop until we got a positive outcome. I wish every customer service tea... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The customer support team at Pencarrie are always very helpful when I call for returns and issues with delivery. Nothing is too much trouble and the question is always resolved very swiftly and effect... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

From start to finish, Sarah has been extremely professional, from clarifying every order to organising a bulk order of 120 cartons in a single day. I couldn’t recommend Pencarrie highly enough. T... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Sarah was amazing. She was incredibly helpful and took the time to forward over the size charts I needed for an issue I was dealing with, and even guided me on how best to respond to my customer.... もっず芋る

䌁業が回答したした

䌁業情報

  1. 衣料品卞業者

圓該䌁業による蚘述

With over 30 years’ experience, PenCarrie has built a strong reputation as a leading B2B supplier to the garment decoration industry. Based in Willand, Devon, PenCarrie stocks over 3,500 product lines from over 75 of the industry’s top brands from promotional t-shirts to high specification outdoor wear. With a primary focus on meeting the needs of customers, PenCarrie delivers not just on choice but on customer service, reliability and the values that make it one of the leading companies in the market. We are a family business employing 300 Team PenCarrie members each of whom is as passionate about the business as the next.

連絡先

4.9

優良

TrustScore 5段階評䟡の5

131件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Great Customer Service

I can not praise Sarah too much. She was so helpful and went out of her way to explain everything as simple as possible with patience as I’m not the best at navigating websites.

2025幎6月25日
PenCarrie ロゎ

PenCarrie からの回答

Thanks so much for the lovely review!
Sarah will be over the moon to hear this. She’s brilliant at making things simple and stress-free, and we’re so glad she could help.

We’ll make sure she gets the praise she deserves! 🎉

Kieran
Head of Customer Support 👕

5぀星のうち5の評䟡

Industry leader in service

Worked with Pencarrie for over 10 years. Their customer service simply outclasses the rest of this industry. The entire team are very helpful and go out of their way to help, which just means our business can offer a competitive service. Sarah and the entire customer service team are great, and Annabelle works hard to get us the best deals. Overall a great company, sets the standard on how to deal with clients.

2025幎6月24日
自発的なレビュヌ
PenCarrie ロゎ

PenCarrie からの回答

Thank you for your kind words and ongoing support over the past 10 years. We're thrilled to hear that Sarah, Annabelle, and the team have made a positive impact. It means a lot to know our service helps your business succeed. We really appreciate your feedback!


Kieran
Head of Customer Support 👕

5぀星のうち5の評䟡

The service is exemplary 


2025幎6月19日
自発的なレビュヌ
PenCarrie ロゎ

PenCarrie からの回答

Thank you so much for your kind words and 5-star review! We're delighted to hear you found our service exemplary, it's what we strive for every day.

Kieran
Head of Customer Service

5぀星のうち5の評䟡

5* Customer service Team

Always get the best service From Pencarrie, Friendly staff. Next day service and a wide range of items

2025幎6月3日
自発的なレビュヌ
PenCarrie ロゎ

PenCarrie からの回答

Thank you so much for your kind words! We're delighted to hear that you consistently receive great service from our team it's exactly what we strive for. Our friendly staff and next-day delivery are part of our commitment to making your experience as smooth and reliable as possible.

Kieran
Head of Customer Service

5぀星のうち5の評䟡

Simply the best!

Wow! Pencarrie and all their staff are AMAZING. Our delivery didnt arrive today which was very important. Pencarrie acted immediately, ensuring our delivery was returned as we had ordered. They are also refunding our special delivery charge as well as offering a seperate gesture of good will - none of which was asked for.
Our family business have used PC as our preferred supplier for the last 5 years plus. We highly recommend their service. We always have fun on the phone and they ALWAYS go above and beyond.
A special mention for Sarah, she has me in stitches and is SIMPLY THE BEST!!!
Nothing is ever too much of an ask and she ALWAYS go that extra mile. Thank you from us at TwentyTwelve x

2025幎5月22日
自発的なレビュヌ
PenCarrie ロゎ

PenCarrie からの回答

Thank you so much for your wonderful review! We’re thrilled to hear that the team – especially Sarah – made such a positive impact and could put things right so quickly for you. It’s always a pleasure supporting your business, and we truly value the relationship we’ve built over the past five years. Your kind words mean a great deal to us all at PenCarrie – thank you again from the whole team!

Kieran
Head of Customer Service

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