Great quality and fast delivery.
Pens.com からの回答
Thank you for contacting us at Pens.com. We are pleased to hear you love the great quality pens received which the delivery was quick and we look forward to working with you again soon.
we have ordered from this company for years. The font was too large on the last order we placed. This has never happened before. Your company was not able to replace the 1000 pens we were unable to use. We will shop elsewhere in the future since we are in need of pens to replace the last order. Because it was your error I would think your company would have taken the responsibility of replacing the last order.
Pens.com からの回答
Thank you for sharing your feedback Irene, and we’re truly sorry for the issue. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention. An email has been sent to you from reviews@pens.com so we can review your complaint and assist you further.
Ink on it could of been black or dark blue...hard to read in light gray..but will work...
Pens.com からの回答
Thank you for sharing your feedback on the products that you received. We are sorry to hear the imprint is hard to see. An email was sent to you with more details regarding this issue.
Pens were great!
Pens.com からの回答
Thank you for your feedback Catherine! We're so glad to hear you liked the pens. If you need anything else, feel free to reach out!
The pens are very nice.
Pens.com からの回答
We appreciate you reaching out to us and providing your feedback on the products received. We are happy to hear you love the pens received which is exceptional, and we look forward to working with you again soon.
Good pens. Thanks.
Pens.com からの回答
We appreciate you reaching out to us and providing your feedback on the products received. We are pleased to hear you love the good pens received and we look forward to working with you again soon.
Invisible ink! We can't get most of them to write even with a lot scribbling. Worst pens ever!
Pens.com からの回答
Thank you for sharing your feedback on the products that you received. We are sorry to hear the pens received is not up to satisfaction. An email was sent to you with further details.
It writes fairly well for a generic looking pen. But it looks like the printing was done in Maroon instead of black. Black would've looked better. THe value wasn't that great after you added the set up charge, tax and shipping. I hope the set-charge is a one time charge.
Pens.com からの回答
Thank you for your feedback Ann
We sincerely apologize for the disappointment regarding the order. We strive to meet our customers' expectations, and we will try our best to assist.
We have also reached out to you via reviews@pens.com to address your concerns. Your feedback is valuable to us, and we want to ensure we resolve this for you.
Terrible, many broken and half do not write. Getting a redund.
Pens.com からの回答
Thank you for reaching out and sharing your concerns with us Kimberly
I am seeing where you contacted our Customer Care team, and the issue is being examined.
If you would like us to discuss this more, we would appreciate it if you could send us an email to reviews@pens.com and we would be happy to assist.
nice product
Pens.com からの回答
We appreciate you taking the time to convey your positive feedback regarding our premium writing pens. It is gratifying to learn that the product you received met your expectations, and we eagerly anticipate the opportunity to assist you again in the near future.
Using these as a wedding favor. Love them and great value! :) The team was also great to work with when editing a custom logo we added. Very helpful and they turned out amazing.
Pens.com からの回答
Thank you for taking the time to share your positive experience with our high-quality writing pens. We are delighted to hear you love the pens received which is of great value and customer service being helpful in providing the product of choice. Thank you for choosing pens.com for your promotional products.
Very pleased with order.
Pens.com からの回答
Thank you for taking the time to share your positive experience with our order fulfillment service. We are delighted to hear you love the pens received and we look forward to continue working with you.
Muy bonitos y de muy buena calidad
Pens.com からの回答
Gracias por tus comentarios. Estamos encantados de saber que te encantan los productos recibidos.
Very reasonable product for the price. Going through a lot quickly
Pens.com からの回答
Thank you for your feedback. We appreciate you sharing your feedback with us regarding the pens received. Thank you for choosing pens.com for your promotional products.
Not worth it. It looks different on the website. I think It is embarrassing giving this pen away.
Pens.com からの回答
Thank you for sharing your feedback on the products you received. I am sorry to hear that the products you received were not up to standard. Our priority is to ensure that we deliver high-quality products. Please send us an email to reviews@pens.com with the order information so that we can work with you to provide a resolution.
