Excellent product! The bag has a zipper, which was a pleasant surprise. I am impressed with the high quality of the material.
Pens.com からの回答
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality bags received, and we look forward to working with you again soon.
Large Tote with a thick canvas. Don't have real fine lines as the canvas is thicker and bumpier. WOrks great for our needs and our printout on the pocket reads nicely.
Pens.com からの回答
Thank you for sharing your feedback on the products that you received. We are delighted to hear you love the great quality bags received which the canvas is thick and fits the purpose intended. We look forward to working with you again soon.
the tote is nice, however the logo is so faint. Looks washed out. The logo I sent was a bright blue. Disappointed. Cancelled my second order. I've attached pic. The text is almost unreadable.
Pens.com からの回答
Thank you for your feedback Debra!
We sincerely apologize for the disappointment regarding the order. We strive to meet our customers' expectations, and we will try our best to assist.
We have also reached out to you via reviews@pens.com to address your concerns. Your feedback is valuable to us, and we want to ensure we resolve this for you.
Thank you for your understanding, and we appreciate your patience as we work through this.
Overall very satisfied with the cost and quality of the bag. True to size and material. Arrived quickly and ordering process was seamless. Only complaint which is kind of major was the packaging on arrival. Boxes were open, bags were exposed and dirty.
Pens.com からの回答
Thank you for taking the time to share your positive experience with us. We appreciate you taking the time out to write this review regarding the the products received. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
