My jacket was too small. So they run small.
Pens.com からの回答
We thank you for sharing your feedback. We are sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
Didn’t love it didn’t hate it
Pens.com からの回答
Thank you for sharing your feedback Trisha. We appreciate your feedback and the chance to improve.
Great quality
Pens.com からの回答
Hello Alison,
We strive to provide our customers with a seamless and enjoyable shopping experience, and it's wonderful to hear that we have met your expectations.
Comfortable, professional fit and look. Our logo is clear and accurate.
Pens.com からの回答
Thank you for contacting us at Pens.com. We are delighted to hear you love the great quality jackets received which is comfortable, professional fit, looks great and your logo is accurate. we look forward to working with you again soon.
Completely frustrated and I have not been able to even call. The lettering on my jacket was not done in white! It was the same color of jacket therefore my logo isn’t seen. So frustrating.
Pens.com からの回答
Thank you for sharing your feedback on the products that you received. I am sorry to learn that the products you received were not up to standard. We take pride in ensuring that we deliver high-quality products. An email was sent to you with more details.
I really like the quality of the jacket BUT I ordered a larger size so I could layer under in colder weather and it is way too small and I’m not even able to wear the jacket. Sizing is WAY OFF!!! Not happy about that. So now I just have an ornament and no jacket.
Pens.com からの回答
Thank you for leaving us your feedback. We are sorry to hear the jacket received did not fit you. An email was sent to you with more details regarding the issue.
